iPipeline Financial and Insurance Solutions Review
Use Cases and Deployment Scope
We are a Life Insurance brokerage. A large portion of the Carriers we work with use iPipeline Financial and Insurance Solutions for the automated app entry or to access forms. Since COVID most carriers are moving towards online options and tele-sales so the use of iPipeline Financial and Insurance Solutions has grown. The idea of the software is what the industry needs, but unfortunately it is not always the best.
Pros
- ensures apps are submitted "in good order"
- Has access to all carrier forms in one portal
- prepopulates forms based on questions answered
Cons
- must have a very good internet connection. It can run slow and even freeze and kick you out of the system if working on wifi
- Some questions require specific answers before allowing you to move to the next screen. i.e. if you enter bank information, but don't have the correct banks current legal name it won't accept it. I have had to call customer support while with clients to rectify this.
- When trying to collect signatures the system will "think" and load for a very long time. Getting out and back in will work to fix it sometimes. We have had to call customer support and have them manually move to the next screen so we could collect signatures.
Most Important Features
- Accessing forms in one location for all carriers
- IGo E-applications
Return on Investment
- Being able to access forms in one system is the biggest pro.. Going to each carrier individually would be a nightmare.
- Once you elect a carriers forms, there is an option to e-apply right there on the spot from the forms section. That is sometimes useful, it doesn't always carry over the correct agent information for a smooth submission
- Forms are always updated as soon as the carrier has updated their forms.
- IGo e-application is helpful most of the time.
Alternatives Considered
Firelight by Insurance Technologies
Other Software Used
Firelight by Insurance Technologies, EbixEnterprise