Consumer Service Review
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use Intuit Field Service Management in creating work orders for our residents reporting maintenance issues in their homes. This helps us provide timely responses to resident complaints and avoids possible legal threats or escalations.
Pros
- It is user-friendly.
- It allows the team to customize the options based on what the company needs.
- It provides a view of all work orders created and allows the user to filter them based on what is needed.
- It allows the user to attach photos which are helpful in the nature of work we have.
Cons
- We are unable to attach videos in the work orders
- Photo attachments should only limited to a certain file size.
Likelihood to Recommend
This tool is well-suited for our company since we cater to rental homes. We use Intuit Field Service Management to create work orders for reported maintenance issues in the homes we manage. Being able to do so lets the company provide timely and appropriate actions to help the residents have a quality way of life.
Vetted Review
4 years of experience