Great fit for a startup implementing a new QMS
Use Cases and Deployment Scope
We use multiple applications in Intellect QMS to consolidate our QMS activities in one platform. Before Intellect QMS, our processes, documents and records were scattered all over Sharepoint with little oversight or control. Now we manage daily activity for document control, corrective actions, nonconformance management, auditing and other QMS functions with interconnected applications available to all users.
Pros
- The applications are linked to each other so that activities can be shared, collaborated and escalated in one platform.
- Applications are sufficient "out of the box" but can be configured easily with its intuitive Design tools.
- Users can go to their personal dashboard to stay on top of their tasks across multiple applications and monitor status of activities in progress.
- The workflow-based applications keep activities moving forward efficiently but following standard processes.
Cons
- Although the configuration is a "no code" approach, there is a learning curve to effecting design changes.
- The user guide documentation provided is OK for administrators but needs to be more user-friendly for general users.
- Importing "legacy" data from existing processes can be cumbersome.
Return on Investment
- Users appreciate the time and effort saved by having all of the QMS functions connected and in one place, without having to rely on emails, Sharepoint links multiple modes of communication to keep track of their activities and responsibilities.
- The no-code platform means we don't need IT support to maintain and configure the applications. One administrator was able to get the system launched and effective in just several weeks, with ongoing training and customization as users and applications are added.
- Our organization was recently certified to ISO 9001:2015. Intellect QMS helped us to navigate internal and audits confidently and effectively.
Usability
Alternatives Considered
BPA CRM and QT9 QMS
Other Software Used
Teamcenter, Vector LMS and Industrial Manufacturing Training





