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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ETQ Reliance QMS

    Score7 out of 10
    N/AETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A

    Intellect QMS

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance Platform, Intellect's no-code platform, Intellect offers what they describe as the most configurable eQMS solution in the industry. Intellect's eQMS is a centralized and integrated solution to manage quality needs, today and tomorrow. The vendor boasts over 19…N/A
    Pricing
    ETQ Reliance QMSIntellect QMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ETQ Reliance QMSIntellect QMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsIntellect is available on a subscription basis, with pricing dependent on the number of users.
    More Pricing Information
    Community Pulse
    ETQ Reliance QMSIntellect QMS
    Considered Both Products
    ETQ
    No answer on this topic
    Intellect
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    User Ratings
    ETQ Reliance QMSIntellect QMS
    Likelihood to Recommend
    8.3
    (4 ratings)
    8.1
    (10 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ETQ Reliance QMSIntellect QMS
    Likelihood to Recommend
    ETQ
    ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
    Incentivized
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    Intellect
    This is a great platform for a small but quickly growing organization. It works well out of the box without a lot of bells and whistles but can be configured for specific needs. Migrating "legacy" processes, data and culture requires a lot of up front training but is worth the effort. Customer support is top-notch, and a single administrator can manage multiple applications
    Incentivized
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    Pros
    ETQ
    • Document control: love the workflow process.
    • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
    • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
    • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
    Incentivized
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    Intellect
    • The applications are linked to each other so that activities can be shared, collaborated and escalated in one platform.
    • Applications are sufficient "out of the box" but can be configured easily with its intuitive Design tools.
    • Users can go to their personal dashboard to stay on top of their tasks across multiple applications and monitor status of activities in progress.
    • The workflow-based applications keep activities moving forward efficiently but following standard processes.
    Incentivized
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    Cons
    ETQ
    • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
    • Better mobile platform
    • Better Data visualization
    Incentivized
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    Intellect
    • Although the configuration is a "no code" approach, there is a learning curve to effecting design changes.
    • The user guide documentation provided is OK for administrators but needs to be more user-friendly for general users.
    • Importing "legacy" data from existing processes can be cumbersome.
    Incentivized
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    Usability
    ETQ
    It is easy to use and covers expectations
    Incentivized
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    Intellect
    There is always resistance to change, but users are finding Intellect QMS to exceed their expectations as we migrate from our legacy "island" Sharepoint-based processes. Training is actually easiest to do hands-on, and users can learn quickly and then help train others. Users appreciate the personal navigation dashboard and the familiarity of the interface from one application to another. The workflow-driven applications are intuitive and make the system easy to navigate for all levels of users, although the learning curves will vary. The "Design-Test-Live" approach facilitates the implementation of configuration changes suggested by users.
    Incentivized
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    Support Rating
    ETQ
    At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
    Incentivized
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    Intellect
    No answers on this topic
    Alternatives Considered
    ETQ
    Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
    Incentivized
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    Intellect
    No comparison with the huge improvement Intellect is compared to the software we were using in the past. Night and Day difference.
    Incentivized
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    Return on Investment
    ETQ
    • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
    • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
    • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
    Incentivized
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    Intellect
    • Users appreciate the time and effort saved by having all of the QMS functions connected and in one place, without having to rely on emails, Sharepoint links multiple modes of communication to keep track of their activities and responsibilities.
    • The no-code platform means we don't need IT support to maintain and configure the applications. One administrator was able to get the system launched and effective in just several weeks, with ongoing training and customization as users and applications are added.
    • Our organization was recently certified to ISO 9001:2015. Intellect QMS helped us to navigate internal and audits confidently and effectively.
    Incentivized
    Read full review
    ScreenShots

    Intellect QMS Screenshots

    Screenshot of Custom dashboard, with real-time metrics to give users greater visibility, insights and monitoring.Screenshot of A No-Code Compliance Platform used to customize apps, or ti build new business apps to automate business processes.