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Intapp Time

Score7.9 out of 10

5 Reviews and Ratings

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What is Intapp Time?

Intapp in Palo Alto offers Intapp Time, a legal billing application focusing on managing alternate fee structures and rich information for analysis and optimization.

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Reviews

What users are saying about Intapp Time.
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Interface could be improved, but meets all your basic needs for timekeeping

Incentivized
Olivia CrellinView profile
Corporate & Securities Attorney in Legal at Snell & Wilmer (501-1000 employees employees)

Pros

  • Easy to use
  • Quick response time (no lag)
  • Great timer feature

Cons

  • Interface could be updated (appears outdated)
  • Having multiple timers open in one screen to start and stop projects fluidly
  • Better mobile app time keeping

Return on Investment

  • Saves valuable time that would otherwise be spent translating handwritten timekeeping notes into a database
  • Allows my secretary to easily view my time and make corrections if necessary
  • Saves our clients money by cutting down on unnecessary time spent tracking billables

Other Software Used

Adobe Illustrator CC, DocuSign, Duo Security

It's Time to Look at IntApp Time

Incentivized
Verified User
C-Level Executive in Information Technology (201-500 employees employees)

Pros

  • Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles
  • Integration: IntApp Time integrates well with our accounting systems.
  • IntApp Time has been a reliable application for us.
  • Users perfer the IntApp Time interface to other products.

Cons

  • Updating the product can be difficult due to IntApp's update methodology.
  • There is no artificial intelligence capability in the product to assist timekeepers in entering time.
  • Installation and testing of the product are complicated.

Return on Investment

  • Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming.
  • Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example.
  • For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality.

Alternatives Considered

LexisNexis Time Matters

Other Software Used

NetDocuments, Mimecast Enterprise Information Archiving, Mimecast Secure Email Gateway

Time Entry is More Fun, Profitable and Accurate With Intapp Time

Incentivized
Verified User
Manager in Information Technology (51-200 employees employees)

Pros

  • It captures activity on your PC -- e.g. reading an e-mail, editing a document. It can be customized to track other activities -- e.g. if you use a particular PDF tool, or use a particular web site for legal research.
  • It captures phone activity.
  • It captures calendar appointments.
  • It is really low maintenance, and seems to have a very light footprint on the client.

Cons

  • I'd really like it if there were some way it could capture mobile phone calls, especially on the iPhone.
  • Long-term maintenance seems a little burdensome. We do not apply updates ourselves, but rather always engage professional services.
  • I'd really like it if the time entry functionality were simply rolled into the existing product.
  • Is there a cloud option? That would save us a lot of care and feeding on the back end.

Return on Investment

  • About 20% of our timekeepers tell us that are finding significant amounts of time that would otherwise forget. Emphasis added that this is a quantitative benefit.
  • The vast majority of our timekeepers tell us that it speeds and eases the task of recording and entering time, regardless of whether or not they are finding time that would otherwise go unbilled. This is a qualitative benefit.
  • The product is expensive such that the ROI is certainly favorable, but it could be better.

Other Software Used

Microsoft Office 2016, Skype for Business (formerly Lync), NetDocuments