Intapp Time Reviews and Ratings

Rating: 7.9 out of 10

Score

7.9 out of 10

Reviews

3 Reviews

It's Time to Look at IntApp Time

Rating: 7 out of 10

Incentivized

May 28, 2019

Use Cases and Deployment Scope

IntApp Time is the primary timekeeping application used by all timekeepers across our entire firm. It captures or allows the entry of all worked time to be billed to clients and then interfaces with the firm's accounting system to inject the data for billing and other timekeeping and administrative purposes. It also allows timekeepers to review, edit and see reports on their individual data.

Pros

Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles
Integration: IntApp Time integrates well with our accounting systems.
IntApp Time has been a reliable application for us.
Users perfer the IntApp Time interface to other products.

Cons

Updating the product can be difficult due to IntApp's update methodology.
There is no artificial intelligence capability in the product to assist timekeepers in entering time.
Installation and testing of the product are complicated.

Likelihood to Recommend

IntApp time is well-suited for capturing time and automating that capture in some instances. It does not provide a wealth of information regarding the time it captures. For example, auto-detecting client/matter numbers based on past time entries. As mentioned, the timer functions of the product are well thought out, easy to use and popular among our timekeepers.

Verified User

C-Level Executive in Information Technology (201-500 employees)

Vetted Review

3 years of experience

Time Entry is More Fun, Profitable and Accurate With Intapp Time

Rating: 9 out of 10

Incentivized

December 7, 2018

Use Cases and Deployment Scope

We are a law firm. We have about 90 timekeepers -- 80 attorneys and 10 paralegals -- who need to track the amount of time that they work on specific projects, so that we can bill our clients accurately. I want to emphasize that the primary objective is accuracy. Most of our timekeepers find that Intapp reminds them of tasks performed that they would have otherwise forgotten. But, it also ensures that we don't overestimate. If, for example, an employee has a document open for a couple of hours, then Intapp Time is able to observe the amount of time that the employee was acutally and actively editing the document from the time that the document was in the background and\or when the PC was idle. In this way, it prevents us from overbilling.

Pros

It captures activity on your PC -- e.g. reading an e-mail, editing a document. It can be customized to track other activities -- e.g. if you use a particular PDF tool, or use a particular web site for legal research.
It captures phone activity.
It captures calendar appointments.
It is really low maintenance, and seems to have a very light footprint on the client.

Cons

I'd really like it if there were some way it could capture mobile phone calls, especially on the iPhone.
Long-term maintenance seems a little burdensome. We do not apply updates ourselves, but rather always engage professional services.
I'd really like it if the time entry functionality were simply rolled into the existing product.
Is there a cloud option? That would save us a lot of care and feeding on the back end.

Likelihood to Recommend

Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

10 years of experience

Interface could be improved, but meets all your basic needs for timekeeping

Rating: 7 out of 10

Incentivized

March 21, 2018

Use Cases and Deployment Scope

Every paralegal and attorney in my office tracks their billable time using Intapp daily. It solves the problem of tracking time in an efficient and uniform way across the organization. Its timer function also solves the problem of having to track your time by hand all day and instead allows you to easily turn on and off the timer as you shift between projects.

Pros

Easy to use
Quick response time (no lag)
Great timer feature

Cons

Interface could be updated (appears outdated)
Having multiple timers open in one screen to start and stop projects fluidly
Better mobile app time keeping

Likelihood to Recommend

Intapp certainly excels over other time keeping softwares I've used in the past as it's particularly well suited for seamless and uniform billing practices across a large law firm. Its format is intuitive and it serves all the basic functions an attorney requires out of a time keeping device -- tracking multiple projects each day.

Olivia Crellin

Corporate & Securities Attorney in Legal at Snell & Wilmer (501-1000 employees)

Vetted Review

4 years of experience

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Reviews and Ratings

Time Entry is More Fun, Profitable and Accurate With Intapp Time

Rating: 9 out of 10

Incentivized

December 7, 2018

Use Cases and Deployment Scope

Pros

It captures activity on your PC -- e.g. reading an e-mail, editing a document. It can be customized to track other activities -- e.g. if you use a particular PDF tool, or use a particular web site for legal research.
It captures phone activity.
It captures calendar appointments.
It is really low maintenance, and seems to have a very light footprint on the client.

Cons

I'd really like it if there were some way it could capture mobile phone calls, especially on the iPhone.
Long-term maintenance seems a little burdensome. We do not apply updates ourselves, but rather always engage professional services.
I'd really like it if the time entry functionality were simply rolled into the existing product.
Is there a cloud option? That would save us a lot of care and feeding on the back end.

Likelihood to Recommend

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

10 years of experience