Insights from Sage Intacct Reviewers
Based on 6 verified reviews published in the last 18 months
What positive or negative impact (i.e. Return on Investment or ROI) has Sage Intacct had on your overall business objectives?
5 answeredFor businesses in the 'Other Services (except Public Administration)' sector, Sage Intacct significantly enhances financial visibility and operational efficiency, directly impacting key business objectives. Reviewers frequently highlight the system's robust reporting capabilities, which allow for granular analysis of performance against budget and the ability to consolidate data from diverse departments, a critical need for service organizations with varied offerings. This improved insight enables quicker, more accurate responses to financial inquiries. Furthermore, the platform delivers tangible time savings, particularly in critical finance functions like monthly closes and audit preparation, freeing up valuable staff time. These efficiencies translate into a stronger financial posture and improved resource allocation for service providers.
Reporting and Insight
4 mentionsFor 'Other Services' providers, Sage Intacct's advanced reporting and dashboard features are crucial for understanding…
For 'Other Services' providers, Sage Intacct's advanced reporting and dashboard features are crucial for understanding the financial performance of diverse service lines and operational units. The ability to create custom reports, including location-specific groupings, allows organizations to gain deep insights into actual expenses versus budget, which is vital for strategic decision-making and resource allocation. This enhanced visibility helps service businesses respond to financial questions with greater accuracy and speed.
“Custom reporting has allowed investment accounting to be done more accurately”
“Reports and dashboards that can be filtered in different ways provide easy ways to zero in on potential performance problems.”
“Every department has direct insight into performance of actual expenses against budget.”
Time Savings
3 mentionsService organizations often face pressure to optimize administrative tasks to focus on core service delivery, and Sage…
Service organizations often face pressure to optimize administrative tasks to focus on core service delivery, and Sage Intacct delivers significant time savings in financial processes. Reviewers noted substantial reductions in the time required for monthly closes and credit card reconciliation, with one reviewer reporting a 20-hour saving on monthly closes. Additionally, the system streamlines audit preparation by allowing auditors direct access to data, reducing the internal finance team's workload.
“Closing our books out a month faster”
“Our auditors pull their own reports and data each year instead of our team pulling dozens of files and statements.”
“Sage Intacct has allowed the finance team to conduct monthly closes faster by around 20 hours”
Describe how you use Sage Intacct in your organization. What are the business problems the product addresses and what is the scope of your use case?
5 answeredFor organizations in the "Other Services (except Public Administration)" sector, Sage Intacct is primarily valued for its comprehensive financial reporting and analysis capabilities, a critical need for businesses often managing diverse revenue streams, project-based accounting, or specific funding requirements. Half of the reviewers (3 of 6) specifically highlighted its strength in this area. These organizations leverage the platform as a full ERP system, appreciating its flexibility in structuring charts of accounts to accommodate complex business models. This allows for detailed tracking of various financial activities, from billing and payables to managing sales orders, fixed assets, grants, and contributions. The ability to generate a wide array of statistical data and dashboards is particularly beneficial for creating metrics and analyzing performance, enabling these service-oriented businesses to gain deeper insights into their operational efficiency and financial health. This depth of reporting supports strategic decision-making and ensures compliance with varied financial oversight requirements common in the sector.
Financial Reporting and Analysis
3 mentionsRobust financial reporting and analysis are paramount for "Other Services" firms, which often require granular visibili…
Robust financial reporting and analysis are paramount for "Other Services" firms, which often require granular visibility into diverse income streams, project profitability, or grant utilization. Sage Intacct is praised for providing the flexibility needed in chart of accounts and superior reporting tools to manage these complex financial structures. This enables organizations to process a wide range of transactions and generate critical metrics for performance analysis, as noted by half of the reviewers.
“We use Sage Intacct as our ERP system and process Sales Orders, Invoices, Purchase Orders, Fixed Assets, journal entries, Grants, Contributions, dashboards, and a wide array of statistical data to create metrics and analyze performance.”
“We use it for billing, payables and for our financial reporting and analysis.”
“We specifically chose it for its flexibility in the structure of our chart of accounts and superior reporting capabilities.”
Sage Intacct provides a core set of financial capabilities that can be extended with more advanced modules like multi-entity & global consolidations, project accounting, time and expense management, contract revenue management and spend management. If you have used any of these or other additional modules, please describe in detail how their availability has impacted your organization.
6 answeredThis analysis reflects the experiences of 10 reviewers in the Other Services (except Public Administration) industry using Sage Intacct, a relatively small sample. These organizations often manage complex financial structures, including multiple entities and grant funding, requiring robust accounting solutions. A key theme emerging from the reviews is the efficiency gained through Sage Intacct's multi-entity functionality. 4 of 10 reviewers specifically mentioned the benefits of this module, highlighting time savings and improved accuracy in consolidated financials. Additionally, 2 of 10 reviewers praised the project accounting capabilities, particularly for managing restricted grants and tracking various expenditures. The ability to handle complex financial structures and reporting requirements appears to be a significant advantage for Other Services (except Public Administration) organizations using Sage Intacct.
Multi-entity functionality
4 mentionsFor Other Services (except Public Administration) organizations with complex structures, Sage Intacct's multi-entity fu…
For Other Services (except Public Administration) organizations with complex structures, Sage Intacct's multi-entity functionality appears to be a significant benefit. 4 of 10 reviewers highlighted the module's ability to streamline financial consolidation and intercompany transactions, which is particularly relevant for organizations with subsidiaries or foundations. This feature allows for efficient management of financials across different entities, saving time and improving accuracy.
“As an organization with wholly-owned subsidiaries and positions as limited partners in private and alternative investments, Sage Intacct's multi-entity accounting has allowed our organization to save hundreds of hours from having to make the same entries within multiple independent general ledgers and then ensure they are reconciled.”
“We have multi entity and that is the only feature in this list we engage with.”
“We have been using Sage Intacct's multi-entity and global consolidation modules to keep our financials in order across regions.”
Project accounting benefits
2 mentionsProject accounting is particularly relevant for Other Services (except Public Administration) organizations that manage…
Project accounting is particularly relevant for Other Services (except Public Administration) organizations that manage grants, advertising campaigns, or other projects with specific funding sources or reporting requirements. 2 of 10 reviewers specifically called out the benefits of this module. The ability to track expenses and revenue at the project level can improve financial transparency and ensure compliance with funding regulations, which is often a critical requirement for this industry.
“We use project accounting that allows us to track various advertising campaigns, DEI spend, events, etc. We like to track everything we can so we have good data. We love the way project accounting works.”
“Project accounting is the biggest piece of this that we use. It allows us to properly manage restricted grants, particularly the government funds we receive which are subject to a single audit.”
Time savings
2 mentionsEfficiency is a key concern for Other Services (except Public Administration) organizations, and Sage Intacct appears t…
Efficiency is a key concern for Other Services (except Public Administration) organizations, and Sage Intacct appears to offer time-saving benefits, particularly in financial consolidation and reconciliation. 2 of 10 reviewers specifically mentioned the time savings achieved through the multi-entity functionality. Automating these processes frees up finance teams to focus on more strategic activities, which is especially valuable for organizations with limited resources.
“As an organization with wholly-owned subsidiaries and positions as limited partners in private and alternative investments, Sage Intacct's multi-entity accounting has allowed our organization to save hundreds of hours from having to make the same entries within multiple independent general ledgers and then ensure they are reconciled.”
“We have been using Sage Intacct's multi-entity and global consolidation modules to keep our financials in order across regions. These features automate the consolidation process and reconcile accounts quicker, providing insightful financial data of each entity in a timely manner that complements our strategic planning and expansion into new markets.”
Please provide some detailed examples of areas where Sage Intacct has room for improvement.
5 answeredFor organizations within the Other Services (except Public Administration) sector, Sage Intacct's reporting functionalities present a notable area for improvement, particularly concerning ease of use and customization. Half of the reviewers from this industry highlighted challenges with the system's reporting capabilities, indicating a significant hurdle for financial analysis and operational oversight. Businesses in this sector often rely on agile and comprehensive reporting to manage diverse client engagements, track project profitability, and adapt to varying service delivery models. The complexity in setting up custom reports and perceived limitations in existing templates can impede the timely access to critical financial insights, which is essential for strategic decision-making and maintaining competitive advantage in a dynamic service environment. This suggests that while Sage Intacct handles core accounting, its reporting layer may not fully align with the granular, flexible data analysis needs of service-based firms without requiring significant technical intervention.
Reporting complexity
3 mentionsFor Other Services firms, robust and easily customizable financial reporting is crucial for managing project profitabil…
For Other Services firms, robust and easily customizable financial reporting is crucial for managing project profitability, client billing, and operational efficiency. However, 3 of 6 reviewers found Sage Intacct's reporting features to be complex and difficult to use, particularly for those without programming expertise. This limitation can hinder timely access to critical financial insights needed for strategic decision-making in a service-oriented environment.
“the date constraints on the financial reporting are archaic and way behind the times. Dates are a variable that people use, learn this please.”
“limited reports, we need them but not all of us are programmers.”
“The dashboard feature has a steep learning curve”
Please provide some detailed examples of things that Sage Intacct does particularly well.
6 answeredFor organizations in the "Other Services (except Public Administration)" sector, Sage Intacct demonstrates particular strength in financial reporting flexibility and operational efficiency. Reviewers frequently highlight the platform's robust reporting and dashboard capabilities, which are crucial for tracking diverse service lines, project profitability, or grant-specific metrics. The dimension-based chart of accounts is specifically called out by 2 of 6 reviewers as enabling highly customizable reports tailored to various stakeholders, from internal department heads to external funders. Beyond reporting, the system's automation features significantly streamline routine financial processes, allowing lean administrative teams to focus on strategic tasks rather than manual data entry. For example, automatic bank feeds and fixed asset depreciation calculations are noted as considerable time-savers. Furthermore, the ability to integrate with other tools and potentially automate accounts payable processes contributes to a more cohesive and efficient financial operation, which is vital for service-oriented businesses managing varied operational costs and client billing cycles.
Reporting and Dashboards
4 mentionsFor "Other Services" entities, the ability to generate highly customized financial reports and dashboards is paramount…
For "Other Services" entities, the ability to generate highly customized financial reports and dashboards is paramount for understanding performance across varied service offerings or specific program funding. The dimension-based chart of accounts allows for granular data analysis, enabling organizations to track KPIs relevant to diverse internal departments or external reporting requirements. This flexibility supports informed decision-making and transparency, which is critical for stakeholder accountability.
“Ability to customize reports based on intended audience”
“The dimension-based structure of the chart of accounts gives great flexibility for reporting.”
“Dashboards and reports are easily created to provide department-specific KPIs at a glance.”
Automation
2 mentionsGiven the often lean administrative teams in "Other Services" organizations, automation features within Sage Intacct ar…
Given the often lean administrative teams in "Other Services" organizations, automation features within Sage Intacct are highly valued for improving operational efficiency and accuracy. Reviewers specifically highlight time-saving functionalities such as automatic depreciation calculations for fixed assets and streamlined bank reconciliations through automated feeds and matching rules. These capabilities free up staff to focus on more strategic financial analysis rather than repetitive manual tasks.
“The fixed asset module that auto-calculates depreciation and disposal entries is a huge time-saver.”
“With automatic bank feeds and transaction matching rules, bank reconciliations take minutes.”
“Potentially automating AP”
Accounts Payable
2 mentionsEfficient management of accounts payable is crucial for "Other Services" organizations to maintain healthy cash flow an…
Efficient management of accounts payable is crucial for "Other Services" organizations to maintain healthy cash flow and vendor relationships, especially when dealing with varied operational expenses. The system's features related to payables, including the potential for automation, help streamline invoice processing and payment workflows. This can lead to significant time savings and reduced administrative burden for finance teams.
“payables”
“Potentially automating AP”
Integrations
2 mentionsIn an industry often relying on a mix of specialized tools for client management, project tracking, or fundraising, sea…
In an industry often relying on a mix of specialized tools for client management, project tracking, or fundraising, seamless integrations are key to maintaining a unified financial picture. Sage Intacct's integration capabilities enable data flow between financial planning tools and other operational systems, reducing manual data transfer and improving overall data accuracy. This interconnectedness is valuable for organizations seeking to optimize their tech stack and avoid data silos.
“Helpful integrations”
“Seemless integration with Sage Intacct's FP&A tool.”