A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Administrator in Information Technology (201-500 employees employees)
Use Cases and Deployment Scope
We utilize an Infrascale Platform device at our main location for VMWare server backups - as well as a cloud-managed device for off-site backup replication. Infrascale Platform makes it VERY easy to take backups at the VMWare level so that you don't have to deal with backing up within a Windows-Based environment.
Pros
Backing Up At The Virtualization-Level of a server environment
Email notifications built-in, allowing you to know when backups have failed - or if there's a firmware update available for the box
Backup Replication to off-site hosted appliance
Customer service is ALWAYS immediately responsive. Never have to wait more than an hour to hear back once a ticket is submitted
Cons
Honestly, none come to mind. We've been very happy with their service and support provided.
Most Important Features
On-site and remote device storage
Managed equipment
Ease of backup restoration to original hardware or to a different location
Email notifications for several different types of events
Support available 24/7 - with fast response times
Return on Investment
It has freed up an incredible amount of my time - as far as managing our backups goes.
Email notifications bring important notifications to my attention immediately
Infrascale Platform is always providing updates to its software - which can be installed when it's convenient for me.
Alternatives Considered
EaseUS Todo Backup and Symantec Ghost Solution Suite
Other Software Used
Wasp Inventory, GoGuardian Admin, Acronis Advanced Backup
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Director in Information Technology at Sahadi Fine Foods (11-50 employees employees)
Pros
Makes consistent, verifiable onsite backups of our corporate data.
Makes consistent, verifiable offsite backups of our corporate data
Plays very nice with VMware, the infrastructure we currently use
Cons
The interface can use a serious update. It's understandable, but not modern.
I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
The restore process can be more intuitive.
Return on Investment
Peace of mind: our entire virtual environment is backed up both onsite and offsite
As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Alternatives Considered
Axcient and Code42 (formerly CrashPlan)
Other Software Used
Code42 (formerly CrashPlan), Axcient, Microsoft Office 365, Microsoft 365 Business, QuickBooks Online, Accounting by Wave
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Co-Owner in Engineering at Dawn till Dusk Tek (1-10 employees employees)
Pros
Backups. You can customize the schedule and methods and create real snapshots for your important data.
White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
Price.
Cons
More expensive than Backblaze
Return on Investment
Reduced backup costs.
HIPAA compliant. Allowed us to gain business in the medical field.
CIP compliant. Gained business in the financial field.
Usability
Alternatives Considered
Backblaze, AWS Backup, Microsoft Azure and Google Cloud Storage
Other Software Used
AWS Backup, Google Cloud Storage, Backblaze, Microsoft Azure
Infrascale Alternatives
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