Infrascale vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infrascale
Score 10.0 out of 10
N/A
The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
Unitrends
Score 7.8 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
InfrascaleUnitrends
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InfrascaleUnitrends
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
InfrascaleUnitrends
Features
InfrascaleUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Infrascale
-
Ratings
Unitrends
8.4
Ratings
1% below category average
Universal recovery00 Ratings9.00 Ratings
Instant recovery00 Ratings8.00 Ratings
Recovery verification00 Ratings8.00 Ratings
Business application protection00 Ratings8.00 Ratings
Multiple backup destinations00 Ratings8.00 Ratings
Incremental backup identification00 Ratings9.00 Ratings
Backup to the cloud00 Ratings8.00 Ratings
Deduplication and file compression00 Ratings8.00 Ratings
Snapshots00 Ratings8.00 Ratings
Flexible deployment00 Ratings8.00 Ratings
Management dashboard00 Ratings9.00 Ratings
Platform support00 Ratings9.00 Ratings
Retention options00 Ratings9.00 Ratings
Encryption00 Ratings9.00 Ratings
Best Alternatives
InfrascaleUnitrends
Small Businesses

No answers on this topic

Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Unitrends
Unitrends
Score 7.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises

No answers on this topic

Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InfrascaleUnitrends
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
6.2
(0 ratings)
Performance
-
(0 ratings)
5.6
(0 ratings)
Support Rating
9.0
(0 ratings)
7.9
(0 ratings)
Online Training
-
(0 ratings)
7.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.7
(0 ratings)
Configurability
-
(0 ratings)
7.1
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
-
(0 ratings)
3.8
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
InfrascaleUnitrends
Likelihood to Recommend
Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Read full review
Application restorations will be tested fully automatically
and measures what the actual recovery time is and what the recovery points are.
It's analysis compliance with service-level agreements and also identifies any potential
threats to data recovery. If the system identifies an issue, then it will
notify the user and will recommend steps for correcting those issues. Unitrends Data Center Backup and Recovery provides fully automated and customizable dashboards which require less
administrative interaction on a day-to-day process.
Read full review
Pros
  • Backing Up At The Virtualization-Level of a server environment
  • Email notifications built-in, allowing you to know when backups have failed - or if there's a firmware update available for the box
  • Backup Replication to off-site hosted appliance
  • Customer service is ALWAYS immediately responsive. Never have to wait more than an hour to hear back once a ticket is submitted
Read full review
  • The setup of the device is very straightforward and simple. It's not confusing when configuring the backup device.
  • Adding assets to the system is very easy. The Unitrends agent that enables the backup of devices is simple to install. Once it is installed, you move on to creating a job for backing up the asset, which is also simple to setup.
  • Looking at the whether backup jobs are successful has a well laid out UI. You can filter by almost anything you want to find specific jobs or assets to check on the backups that were made.
Read full review
Cons
  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Read full review
  • When attempting to do a restore, it is a bit clunky on the process. While when it is completed it does work, but kind of confusing, especially on your first attempt.
  • We had to back up not only AD servers, mixed environment of stand-alone and VM's we also still had Netware servers that required a backup. It was a bit more tedious setting the Novell servers up for backup. A cleaner install for Netware would be nice, but not sure how big of an issue that will be since it is less used (Netware).
  • Unitrends and VMware work well with snapshots, but it needs to be emphasized that in some instances you need to REMOVE any existing snapshots of a server before you do different tasks, or it will not work at all.
Read full review
Likelihood to Renew
No answers on this topic
I am 100% likely to renew my Unitrends support and keep my appliance. I don't see any products that have come close to being able to do the on-prem and cloud backups with the ease of Unitrends. This is a great tool and I can't imagine someone wanting to implement anything else.
Read full review
Usability
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Read full review
Unitrends is simpler that most other appliances but I believe there is some room for improvement. The backup wizards could be simpler and retention rates need to be easier to understand. The registration of appliances with the appliance can be frustrating. Once the appliance is setup to backup the various machines it is a breeze to administer.
Read full review
Reliability and Availability
No answers on this topic
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
Read full review
Performance
No answers on this topic
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
Read full review
Support Rating
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Read full review
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
Read full review
Online Training
No answers on this topic
It was sufficient to get started. It was not super deep. We called support often to get going.
Read full review
Implementation Rating
No answers on this topic
We were contacted by Unitrends and they scheduled a training/install/configuration session with us. They were more than happy to answer any questions we had and we arranged an additional session with them to help us with the archiving. The implementation went very well with no major issues.
Read full review
Alternatives Considered
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
Read full review
While all of the products I evaluate could do the job and I have experience with them all, Unitrends' solution is just easier and more affordable. All solutions have negatives, but Unitrends' are so easy to live with that I had no reason to make a change. I'd also put their support up against anyone. You can almost always get someone if you need them, but I almost never need help.
Read full review
Scalability
No answers on this topic
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
Read full review
Return on Investment
  • Reduced backup costs.
  • HIPAA compliant. Allowed us to gain business in the medical field.
  • CIP compliant. Gained business in the financial field.
Read full review
  • The security of disaster recovery is important, and Unitrends Data Center Backup and Recovery helps us
  • We went with cheaper alternatives for less important data
  • The large cost keeps us from utilizing Unitrends Data Center Backup and Recovery in a larger capacity
Read full review
ScreenShots