TrustRadius Insights for Infor VISUAL are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive Software Solution: Infor VISUAL integrates finance, scheduling, and engineering seamlessly, making it easy to learn and use. Users appreciate its ability to manage materials and inventory effectively, serving as a comprehensive software solution. Many users find Infor VISUAL's extensive feature set valuable for teaching new users and those familiar with other ERP systems.
Helpful Support and Knowledge Base: Infor support is highly praised by users for their prompt assistance in addressing questions. They rely on Infor VISUAL as an ERP and management platform that efficiently manages material flow and inventory. Some mention a longer learning curve for younger employees due to the absence of a graphical user interface.
Ease of Use and Report Exporting: Users find Infor VISUAL intuitive to navigate, with the ability to export reports into Excel format for further analysis. The partnership with Synergy Resources during system upgrades garners satisfaction from users who praise the team's expertise in making quick modifications. They credit this collaboration for the seamless transition to an operational upgraded ERP system.
it's order-driven manufacturing where the complex situation can be solved and complete end-to-end ERP solution. The level of speed and efficiency is the market best. Quality on time is highly appreciated.
Pros
End to end ERP solution
Easy to implement and use
Embraces finite and lean scheduling concept
Cons
Much scalability is required.
Billing can be reduced.
Support prospect can be improved.
Likelihood to Recommend
Embraces finite and lean scheduling concepts. Scales vertical in size and horizontal across multiple entities. Easy to implement and use.
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
VISUAL is being used across the whole organization. We operate in a job shop environment. Sales inputs customer orders and unit BOMs. As an actual cost environment, we will track labor and material used against specific jobs in operations. Supply chain manages inventory, and finance will run financial reporting from the database.
Pros
Part/BOM libraries
Traceability from customer order to work order
Job status representation
Cons
Click through is not intuitive and often takes multiple clicks/open windows to get information on the availability of a specific part
Infor operates on proposed availability rather than actual. If a work order is late to the due date, Infor still treats the material as if it is available
Engineering changes are cumbersome. Manual changes required of parts and assemblies in your library
Likelihood to Recommend
I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
Infor Visual was selected as as an enterprise wide tool for accounting, MRP, manufacturing process control, and inventory control for US operations. It was selected as a Y2K solution to the home-grown MRP system used at that time. The software helped the design of process control for business and manufacturing, document control for BOM design and changes as well as business information for labor and material costing to develop costing models for sales. The quality control modules were not used.
Pros
Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.
Cons
At times a "shadow part" is necessary in the manufacturing process. This shadow part does not require an inventory transaction but is made a as a separate process - sometimes out of sequence to the general process flow. Infor Visual ver 6.3.5 does not have that capability.
When generating forms for business and manufacturing operations Infor Visual ver 6.3.5 has a limited number of options. To change or add forms requires an unsupported editor. When the stock and custom options are depleted an outside programming module is required as well as programmers to develop the forms.
While free software upgrades to the main operations modules have been part of the maintenance agreement. One upgrade required database and hardware support not justifiable for the current business model. The system was frozen at the current version at that time.
There is no easy way to differentiate between engineering documentation and production documentation.
Likelihood to Recommend
The original version of Visual Manufacturing (Lilly Software) was intended for mechanical manufacturing. It was adapted at our facility (we were not the first) to accomodate electronic manufacturing. For electronic manufacturing process control it is not ideal when referencing in-line or custom processes used to build product. For material control it is excellent unless a modification to a standard product is required (and we did this on 60% of product going out the door). The co-product feature that removes material from an assembly requires the creator of the work order to calculate the percentage of cost the removed items are from the completed product.
On the business operations side regional tax reports were difficult to extract and an external module to go into the data base and extract that had to be created.
The system itself was stable for the most part. Occasional "data collisions" corrupted transactions at times. The accounting procedures in place found them by the end of the month .where they were corrected.
For a small business with less formal processes Infor Visual can be used with little training for the operators. If the processes need a higher level of accountability and control the processes can be formalized with workflow scripts to ensure that higher level of control.
We have been using the Visual Time & Attendance (VTA) module for approximately a year now. We are in the middle of our implementation into Visual 8.0 across the whole organization.
Visual 8.0 will be used enterprise wide. We merged with a larger company 14 months ago and we are now in the process of combining systems into Visual. It will handle our accounting systems and scheduling.
Pros
Visual provides a one-stop shop for our organization.
Cons
VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.
Likelihood to Recommend
I would ask about the customization features and the costs associated with getting the system to actually work the way you need it to.
INFOR ERP was used by Finance, Sales, and Operations groups.Application was used to address problems with demand planning, job costing, production scheduling, inventory management, and shop floor planning. INFOR ERP was also used to convert financials from QuickBooks. It is also used for Sales Order Creation and Tracking for domestic and international orders.
Pros
User Friendly
Good technical support
Reasonably priced
Good Customer Support for Implementation
Cons
Improved handling for alternates in Bill of Materials
Improved financial reporting capability
Improved GUI functionality
Likelihood to Recommend
<p>High Level of functionality in Manufacturing
Execution and Shop Floor Planning.</p><p>Needs improvement with Financial Budgeting module.</p><p> Financial Reporting Capability
such as Consolidated Reports and Cash Flow Analysis.</p><p>Improvement with Ad Hoc Reporting functionality</p>
