Infor CloudSuite ERP

Score7.9 out of 10

49 Reviews and Ratings

What is Infor CloudSuite ERP?

Infor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.

Categories & Use Cases

Enterprise Resource Planning (ERP)

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Screenshot of a CloudSuite dashboard example

Screenshot of a view of CloudSuite Industrial

Screenshot of a view of CloudSuite Distribution

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Screenshot of a CloudSuite dashboard example

Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 7.1
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.2
Standard reports
The software offers pre-built reports with metrics standard to the category.
Category average: 7.5

Billing Management
Access role-based billing work area, perform discrete and recurring billing
Category average: 7.9
Proposal Management
Capture budget, resource, and benefit expectations for proposals
Category average: 6.6
Product Master Data Management
Create, classify, and manage product items, BOMs and product changes
Category average: 7.1

Most Frequent Users

Top 3 industries using Infor CloudSuite ERP.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Health Care and Social Assistance

25.4%

18 installations of 71

#2 most frequent

Manufacturing

19.7%

14 installations of 71

“Reduced period close processing by more than a day”
— Global VP of IT, Marmon Foodservice Technologies, Inc. (1001-5000 employees)

#3 most frequent

Wholesale Trade

12.7%

9 installations of 71

Pros

Comprehensive scope for managing end-to-end core business processes
Robust inventory and supply chain management capabilities
Strong financial management features including accounting and asset management

Cons

Challenging and complex integration with other systems
Insufficient reporting and analytics capabilities, requiring external tools
User interface requires modernization and simplification

Monica Luckinbill

Human Resources Management System Specialist in Human Resources at Polara Enterprises LLC (51-200 employees employees)

Use Cases and Deployment Scope

Infor CloudSuite Industrial (SyteLine) is used for order tracking, parts/inventory tracking, personnel pay rates in relation to job cost, and all accounting for the company.

Pros

Logging work data per job order
Generating reports by job order or department and company

Cons

Trying to locate forms that you haven't used before is not very user friendly
overall view and navigation is very old style and could use an update
Reports are built in and not very customizable, could also use an easy report reference guide.

Return on Investment

system makes it easy for us to generate quotes with accurate production costs to customers
Has made tracking of accounting easier

Usability

Alternatives Considered

Paylocity and ADP Enterprise HR

Other Software Used

Paylocity, Microsoft 365

Alex Blahus

IT Director in Information Technology at Pompeian Inc (201-500 employees employees)

Use Cases and Deployment Scope

We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials. specifically to ensure full traceability from raw materials to final product, improve production planning to reduce waste and forecast demand more accurately to optimize inventory.

Our business problems include but not restricted to:
1) Lot level tracking from farm to bottle
2) Country of origin tracking
3) Blend management
4) Cost model of average cost and standard cost used simultaneously.

Pros

Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP
Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.
3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.

Cons

Integrated Business Planning. Specifically demand planning as it relates to forecasting using a TPM solution.
Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting. Integration with Power BI or other analytical solutions avoids having to build an external data warehouse to mine relevant insights.
Named user license management. There is currently no dashboard or controlling mechanism to monitor license utilization versus subscription. We have been through 2 audits for license utilization and both revealed a deficit that we could have avoided had we had visibility to the license utilization.

Return on Investment

Accuracy: 30% reduction in inventory scrap adjustments
Scalability: Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.
Analytics: We had to reinvest in a data warehouse to provide meaningful reporting and insight.

Usability

Other Software Used

UpClear BluePlanner, Microsoft Power BI, SPS Commerce

Jeff Roseman View profile

Global VP of IT in Information Technology at Marmon Foodservice Technologies, Inc. (1001-5000 employees employees)

Use Cases and Deployment Scope

We are implemented Cloud Suite Industrial Enterprise (LN) as a global hub for all of our business systems. We are nearing completion in multiple sites across North America and will be turning our sights to EMEA and APAC. A key differentiator for us was being able to leverage the Cloud Suite ecosystem, so it is more than just ERP. We are also leveraging Factory Track, Supplier Exchange, Rhythm eCommerce, the integrated document management and now the Infor MES platform. We expect to expand to even deeper functionality with WMS, CRM and the Velocity Suite to expand AI and automation in our Infor centric business systems hub.

Pros

Tailored for manufacturing companies
Multi-site, multi-company, multi-currency organizations
Streamlines and optimizes business processes
Tightly integrated to other Infor products reducing the need for integrations

Cons

Need to continue to improve and modernize the UI
Continue to expand the marketplace to leverage the developer community
Expand the service and warranty functionality (much customer variability here)

Return on Investment

Reduced period close processing by more than a day
Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
Created more consistent business processes driving efficiency
Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
Improving customer experience through integrated customer and partner portals

Usability

Alternatives Considered

Microsoft Dynamics 365, Epicor Eclipse, Sage X3, Oracle Cloud Platform and SAP HANA Cloud

Other Software Used

Microsoft Power BI, Swipe, Avalara, BarTender

Phillip George View profile

Director of Information Services in Information Technology at Rudd Equipment Company (201-500 employees employees)

Use Cases and Deployment Scope

Infor handles the following areas in our business: Finance & Accounting, Supply Chain, parts, service, sales. We also use it's addon products such as factory track for warehouse management and mobile field service for managing field service work. It facilitates data accessibility between departments and eliminates data silos. It is the primary system across our organization.

Pros

all in one solution
uptime and performance
ability to integrate with other systems.

Cons

integration is challenging and requires advanced knowledge
user interface is complicated by default
too many panels for a single process

Return on Investment

Faster warehouse picking response time
faster and more accurate field service billing
integration to our primary vendors for accurate and live costing

Usability

Alternatives Considered

SAP S/4HANA Cloud

Other Software Used

Microsoft 365, Microsoft Dynamics 365, Sage Fixed Assets

ARUN KUMAR SVN

Joint General Manager in Information Technology at NCC Limited (5001-10,000 employees employees)

Use Cases and Deployment Scope

Our business is Engineering and Construction and we use the Cloudsuite ERP to run our business process end-to-end. The scope of our use case is starting from Estimations, Bidding to creation of project, execution of project, procurement, warehousing, Finance, Taxation (Direct and Indirect), Asset Management, Services modules. This covers our end-to-end business in Infor CloudSuite ERP.

Pros

Enterprise Planning in TP Projects
Procurement Process
Invoice Matching process
Warehousing
Production and Services

Cons

Project Forecast and Earned Value Management
Subcontractor Invoicing Simplification process
CRM

Return on Investment

Positive: Books are closed on-time every quarter
Positive: Material and Vendor Agening
Positive: Invoice Reconciliations

Usability

Alternatives Considered

SAP HANA Cloud and Microsoft Dynamics 365

Other Software Used

Oracle Primavera Portfolio Management, Darwinbox, Cygnet Tax, Genesys

Epicor Kinetic

MRPeasy

ERPAG

Infor CloudSuite ERP

What is Infor CloudSuite ERP?

Categories & Use Cases

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