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Influitive Manufacturing Reviews & Insights

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Influitive Reviews

3 Reviews
ManufacturingFood & Beverages1Consumer Goods1Business Supplies & Equipment1

Big fan of Influitive

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Influitive to connect with our customers online. It's been a valuable tool!

Pros

  • Great customer success team, they are thoroughly invested in the success of their clients long-term
  • Easy to use solution out of the box
  • Fast support when needed

Cons

  • The referral piece wasn't enough for us as it didn't manage payouts so we had to add on a second solution
  • Integrations - Tango Card is a nightmare to deal with when there's an issue

Likelihood to Recommend

Influitive is great if you want to manage community within your business and give your customers an open forum to discuss with each other & your brand. It does take a lot of work & time to manage so would recommend Influitive if you're a company with the resources to truly put behind it.
VU
Verified User
Strategist in Marketing (Food & Beverages company, 201-500 employees)
Vetted Review
Influitive
7 years of experience

Perfection

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have searched for the best customer service, the number of customers referred and the fact that the user has generated the reception of the content. By using AdvocateHub to listen to your needs, request comments, and offer VIP experiences; we have been able to involve our employees with few points, and thus we have identified our best advocates.

It is being used for the whole organization, since our company is like a gear, if one piece fails, all the work has been compromised. That is why we focus on involving all departments.

We were able to approach defenders to participate in case studies, videos, comments and proposals from clients. We have managed to improve communication between departments through the partial elimination of emails, advertising events, meetings, among others, thanks to them we have achieved greater participation and integration of employees.

Pros

  • The marketing is amazing, with AdvocateHub it is much faster to involve our community with new content, challenges change often so that we learn something new about our company constantly.
  • A company without marketing does not have much future, AdvocateHub offers you the best of the future, thanks to its great commitment and dedication towards the brand to defend.

Cons

  • In my opinion, there is an area that could be improved, in terms of responsive design and that the experience in mobile devices and tablets is as good as the experience in laptops. I would also like the platform to be more organized, it is difficult to see all the challenges that I have created.
  • Influitive infrastructure does not adequately support language preferences

Likelihood to Recommend

Customers who wish to participate in case studies or write in our reference and revision numbers have been activated and we have even had a closed sale as a result of a recommendation from our defense center.

It can be difficult to obtain the appropriate settings and processes to import defenders into the system.
VG
Vanessa Gómez
Law graduate in Marketing at Falabella Argentina (Consumer Goods, 51-200 employees)
Vetted Review
Influitive
2 years of experience
View profile

AdvocateHub is a must for advocacy marketing advocates

Rating: 10 out of 10

Use Cases and Deployment Scope

AdvocateHub is currently being run by our community engagement team, although the entire organization can get access to it. So far, we've used it to connect to and engage our users in meaningful discussions and drive our advocacy marketing campaigns forward.

Pros

  • It's intuitive and easy to customize. Any company in any industry that wants to engage their clients and form a community based around their product can easily configure it to handle challenges pertinent to their particular needs.
  • Top-notch support makes onboarding fast and hassle-free.

Cons

  • There are a few missing functionalities when it comes to challenge creation, such as Google+ support. There are many workarounds but native support would be very appreciated.

Likelihood to Recommend

AdvocateHub is perfect for pushing social media marketing campaigns. It also serves as a quick and easy way to gauge customer interest and gather feedback on products and services. For deeper discussions, though, a dedicated forum may be more useful.
KB
Karl Bautista
Social Media and Digital Content Producer in Marketing at WORKetc (Business Supplies and Equipment, 11-50 employees)
Vetted Review
Influitive
1 year of experience
View profile