TrustRadius: an HG Insights company

Influ2

Score10 out of 10

11 Reviews and Ratings

Top Performing Features

+30%

Automated routing and prioritization

Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.

Cat avg: 7.7

+28%

Display advertising

Supports banner and rich media display ads, including video, audio, mobile, etc.

Cat avg: 7.8

+23%

Behavioral visitor segmentation

Ability to segment, or target audiences based on whether or not they have performed certain actions, such as clicking on a CTA, and enable tests to run for specific visitor segments.

Cat avg: 8.1

+20%

ABM sales intelligence

Demographic and firmographic data covering contacts, businesses, and industries.

Cat avg: 8.3

Worst Performing Features

-9%

Customer interaction histories

Users can view the entire customer conversation history when responding to a mention.

Cat avg: 8

+18%

Ad reporting and analytics

The ability to track and forecast cross-channel ad performance and report on revenue attribution.

Cat avg: 7.9

+21%

Engagement data tracking

Tracking for account-based customer engagement across multiple channels.

Cat avg: 7.9

Influ2 Features from Reviews

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.9+15%
  • Automated routing and prioritization

    Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.

    Category average: 7.7

  • Customer interaction histories

    Users can view the entire customer conversation history when responding to a mention.

    Category average: 8

  • Engagement data tracking

    Tracking for account-based customer engagement across multiple channels.

    Category average: 7.9

Ad Campaigns

Features related to creating and deploying ad campaigns.

9.7+24%
  • Ad campaign creation

    Allows users to programmatically create ads and build new campaigns within the tool.

    Category average: 8

  • Display advertising

    Supports banner and rich media display ads, including video, audio, mobile, etc.

    Category average: 7.8

  • Social advertising

    Advertising on social media platforms like Facebook, LinkedIn, etc.

    Category average: 7.7

  • Ad reporting and analytics

    The ability to track and forecast cross-channel ad performance and report on revenue attribution.

    Category average: 7.9

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

10+20%
  • Behavioral visitor segmentation

    Ability to segment, or target audiences based on whether or not they have performed certain actions, such as clicking on a CTA, and enable tests to run for specific visitor segments.

    Category average: 8.1

  • ABM sales intelligence

    Demographic and firmographic data covering contacts, businesses, and industries.

    Category average: 8.3

ABM Integrations

ABM platform integrations with third-party software and internal tools to enable organizational workflows.

10+30%
  • Automated workflow & orchestration

    Integrates different systems within the organization to streamline collaborative workflows such as lead-to-account matching, data acquisition, and data enrichment.

    Category average: 7.7

Influ2 Features from the Vendor

ABM Integrations

Vendor-reviewed
  • Integrations with third-party software

    This includes ABM platform integrations with CRM, Marketing Automation, Customer Data Platforms, Intent Data Providers, etc.

  • Automated workflow & orchestration

    Integrates different systems within the organization to streamline collaborative workflows such as lead-to-account matching, data acquisition, and data enrichment.

Audience Segmentation & Targeting

Vendor-reviewed
  • Behavioral visitor segmentation

    Ability to segment, or target audiences based on whether or not they have performed certain actions, such as clicking on a CTA, and enable tests to run for specific visitor segments.

  • ABM sales intelligence

    Demographic and firmographic data covering contacts, businesses, and industries.

Engagement

Vendor-reviewed
  • Automated routing and prioritization

    Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.

  • Engagement data tracking

    Tracking for account-based customer engagement across multiple channels.

Ad Campaigns

Vendor-reviewed
  • Ad campaign creation

    Allows users to programmatically create ads and build new campaigns within the tool.

  • Display advertising

    Supports banner and rich media display ads, including video, audio, mobile, etc.

  • Social advertising

    Advertising on social media platforms like Facebook, LinkedIn, etc.

  • Ad reporting and analytics

    The ability to track and forecast cross-channel ad performance and report on revenue attribution.

Additional Features

Vendor-contributed
  • Campaign management

  • API connection with CRM systems

  • Direct list import with target decision-makers

  • Person-based engagements tracking

  • Behavioral scoring to identify sales-ready people

  • Engagement data export