#1 most frequent
United States of America
51.5%85 installations of 165
What is iGrafx?
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.
Categories & Use Cases
Media
1 / 8
Screenshot of Process Mapping & Capture
Top Performing Features
Process designer
Web-based tool for creating and customizing web process models
Category average: 8.5
Process player
Step-by-step analysis of model to validate business rules
Category average: 8.3
Process simulation
Evaluating model performance with real data, and optimizing
Category average: 7.5
Areas for Improvement
Dashboards
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
Category average: 8.4
Custom reports
Users can create custom reports.
Category average: 8
Standard reports
The software offers pre-built reports with metrics standard to the category.
Category average: 8.3
Who Buys & Uses iGrafx
#2 most frequent
Germany
14.5%24 installations of 165
#3 most frequent
Canada
5.5%9 installations of 165
iGrafx is User Friends
Use Cases and Deployment Scope
We use it to edit and create bunch of employee's processes flows , their procuderes in the company.It is really easy to create process mapping. By the way, Our accountant process took to implement 4 hours easily.And it helps us to choose best decision by using its AI module and we use RPA solution as well because some tasks does not need human labor thats why it is very important for us.There are too large process maps and you can choose maps whichever you want easily
Pros
- user friendly
- easy implementation
- RPA and AI features
- measuring performance and risks
Cons
- Different cloud support
- local support training and documentation
- more advertising
Most Important Features
- RPA
- Easy to use
- User friendly
- Broad usability
Return on Investment
- Bad support from my experience
- Broad usability
- Easy to use
- Bad reporting in my opinion
Alternatives Considered
Red Hat Decision Manager (formerly JBoss BRMS) and IBM Business Automation Workflow
Other Software Used
Red Hat Decision Manager (formerly JBoss BRMS), IBM Business Automation Workflow, SAP NetWeaver BPM
