iGrafx vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Microsoft Visio
Score 7.7 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
iGrafxMicrosoft Visio
Editions & Modules
No answers on this topic
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
iGrafxMicrosoft Visio
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
iGrafxMicrosoft Visio
Features
iGrafxMicrosoft Visio
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
iGrafx
5.7
Ratings
36% below category average
Microsoft Visio
-
Ratings
Dashboards6.00 Ratings00 Ratings
Standard reports5.00 Ratings00 Ratings
Custom reports6.00 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
iGrafx
8.5
Ratings
2% above category average
Microsoft Visio
-
Ratings
Process designer9.00 Ratings00 Ratings
Process simulation8.00 Ratings00 Ratings
SOA support8.00 Ratings00 Ratings
Process player9.00 Ratings00 Ratings
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iGrafxMicrosoft Visio
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Score 9.1 out of 10
Medium-sized Companies
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Enterprises
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Score 8.9 out of 10
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Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iGrafxMicrosoft Visio
Likelihood to Recommend
9.0
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
10.0
(0 ratings)
Usability
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
3.0
(0 ratings)
7.3
(0 ratings)
Implementation Rating
10.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
iGrafxMicrosoft Visio
Likelihood to Recommend
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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I believe any company or individual that is looking to get a process map visualized; would be a great tool. The tool is a great way to get complex ideas onto “paper” for all to see. Visio can be harder to use if you have an idea that is going in many different directions. If all ideas can fit on one page, this is the tool to use to visualize it all.
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Pros
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
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Cons
  • Different cloud support
  • local support training and documentation
  • more advertising
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  • Its inability to delve deeply into micro information successfully.
  • It is a paid software which comes after paying a Microsoft licensing fee.
  • The cost is high and the integration of the stencil library is unnecessarily fragmented.
  • The more you use it, the faster and more effective you will get.
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Likelihood to Renew
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
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Usability
It is easy to use .I can say it is piece of cake.
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I think Microsoft Visio is pretty easy to initially pick up and understand the user interface to dive into make basic models. It would be nice if there were some fit for purpose templates so that not as much time needs to be spent on some types of engineering diagram structure. Trying to work on a single Visio file with multiple team members is also a sticking point.
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Support Rating
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
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Implementation Rating
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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No answers on this topic
Alternatives Considered
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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I have personally never used or evaluated other programs similar to Microsoft Visio. I started using it following an indication from a colleague who told me that our University distributes it free of charge to its users. Since I first used it (more or less three years ago), I have never left Microsoft Visio. Excellent!
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Return on Investment
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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  • Greatly enhanced time to create share and finalize documentation.
  • Better collaboration between disparate teams, such as marketing opts and sales ops.
  • Transparency/visibility into standardize, workflows and processes have led to better team, relationships, and better results that translate directly to the bottom line and ROI.
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ScreenShots

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship