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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iGrafx

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A

    Microsoft Visio

    Score7.7 out of 10
    N/AMicrosoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

    $5

    per month per user

    Pricing
    iGrafxMicrosoft Visio
    Editions & Modules
    No answers on this topic
    Visio Plan 1
    $5.00
    per month per user
    Visio Plan 2
    $15.00
    per month per user
    Visio Standard 2024
    $309.99
    one-time fee On-premises diagramming solution, licensed for one PC
    Visio Professional 2024
    $579.99
    one-time fee On-premises diagramming solution, licensed for one PC
    Offerings
    Pricing Offerings
    iGrafxMicrosoft Visio
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.—
    More Pricing Information
    Community Pulse
    iGrafxMicrosoft Visio
    Considered Both Products
    iGrafx
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    45 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    46 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    30 Answers
    Features
    iGrafxMicrosoft Visio
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iGrafx and Microsoft Visio
    Feature
    iGrafx
    5.7
    1 Ratings
    36% below category average
    Microsoft Visio
    -
    Ratings
    Dashboards6.01 Ratings00 Ratings
    Standard reports5.01 Ratings00 Ratings
    Custom reports6.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of iGrafx and Microsoft Visio
    Feature
    iGrafx
    8.5
    1 Ratings
    2% above category average
    Microsoft Visio
    -
    Ratings
    Process designer9.01 Ratings00 Ratings
    Process simulation8.01 Ratings00 Ratings
    SOA support8.01 Ratings00 Ratings
    Process player9.01 Ratings00 Ratings
    Best Alternatives
    iGrafxMicrosoft Visio
    Small Businesses
    IBM Blueworks Live
    Score8.9 out of 10
    OmniGraffle
    Score9.1 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score7 out of 10
    OmniGraffle
    Score9.1 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.7 out of 10
    OmniGraffle
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iGrafxMicrosoft Visio
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.1
    (70 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (5 ratings)
    Support Rating
    3.0
    (1 ratings)
    7.3
    (14 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    iGrafxMicrosoft Visio
    Likelihood to Recommend
    iGrafx
    Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
    Incentivized
    Read full review
    Microsoft
    Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
    Read full review
    Pros
    iGrafx
    • user friendly
    • easy implementation
    • RPA and AI features
    • measuring performance and risks
    Incentivized
    Read full review
    Microsoft
    • Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
    • Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
    • Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.
    Incentivized
    Read full review
    Cons
    iGrafx
    • Different cloud support
    • local support training and documentation
    • more advertising
    Incentivized
    Read full review
    Microsoft
    • For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    iGrafx
    We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
    Incentivized
    Read full review
    Microsoft
    We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
    Incentivized
    Read full review
    Usability
    iGrafx
    It is easy to use .I can say it is piece of cake.
    Incentivized
    Read full review
    Microsoft
    I think Microsoft Visio is pretty easy to initially pick up and understand the user interface to dive into make basic models. It would be nice if there were some fit for purpose templates so that not as much time needs to be spent on some types of engineering diagram structure. Trying to work on a single Visio file with multiple team members is also a sticking point.
    Incentivized
    Read full review
    Support Rating
    iGrafx
    Late response and less experience are making the problem permanent. You should improve your support team and your process
    Incentivized
    Read full review
    Microsoft
    Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
    Incentivized
    Read full review
    Implementation Rating
    iGrafx
    It was very easy. Too many process maps may confuse your mind. You have to choose what you need
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
    Read full review
    Microsoft
    Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
    Incentivized
    Read full review
    Return on Investment
    iGrafx
    • Bad support from my experience
    • Broad usability
    • Easy to use
    • Bad reporting in my opinion
    Incentivized
    Read full review
    Microsoft
    • Visio diagrams have help us streamline processes that reduce costs and improve efficiencies.
    • It is a very complete program, it allows you to make industrial and civil works diagrams. It also allows you to design 3D graphics. It is a very reliable program.
    • Its ability to work with vectors is a big plus. It can easily import SVG graphics, edit their individual lines and then being able to export the edited SVG again.
    Incentivized
    Read full review
    ScreenShots

    iGrafx Screenshots

    Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship