Pentana Risk - generally great
Pros
- Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
- Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.
Cons
- Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
- We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.
Return on Investment
- Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
- We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
- New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.
Alternatives Considered
InPhase
Usability
Other Software Used
Ideagen Q-Pulse WorkRite
