Ideagen Quality Management is really user friendly and efficient when it comes to documentation
Use Cases and Deployment Scope
Our company uses Ideagen for our CAPA system, training documents, supplier accounts and for all of our quality documents.
Pros
- Customer Service is always friendly and helpful
- Contents and Index has so many topics to review
- Easy to use
Cons
- Report Generator is a little hard to understand
- Sorting through employees who are no longer employed
- Sorting through people using more than one topic
Likelihood to Recommend
I love how you can customize reminders and escalations in the CAPA modules. having automated reminders sent to the action owners every week to alert them of what is due is so helpful with keeping people on track.
