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Icertis

Score9.7 out of 10

48 Reviews and Ratings

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Media

Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizations
Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responses
Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.
Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reports
Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and status
Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements
Supplier Onboarding: Identifies suppliers and onboard them- at the same time ensuring organizational compliance and reducing supplier risks
Supplier Registration Identifies suppliers and onboards them at the same time to ensure organizational compliance and reducing supplier risks
AI Studio Dashboard: Multiple sets of documents can be analyzed in a single action and contract intelligence generated for real-time decision-making.
Discover AI: Uses AI to discover attributes and clauses by matching contract language in legacy and third-party contracts
Visualize AI: Provides a view of the entire contract portfolio, navigate relationships to discover patterns

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Top Performing Features

  • Contract templates

    Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.

    Category average: 8.5

  • Clause library/saved fields

    Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.

    Category average: 7.8

  • Contract creation

    Includes a document generator and tools for creating new contracts.

    Category average: 8.8

Areas for Improvement

  • Custom contract reports

    Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.

    Category average: 8

  • Contract sharing

    Users can easily and securely share contracts with internal users and external users. Contracts are accessible.

    Category average: 8.2

  • Approval process

    Approval workflows can be configured to streamline and automate the approval process; the approval process is helpful and convenient.

    Category average: 7.7

Still on the fence

Use Cases and Deployment Scope

We use Icertis in Sourcing and Vendor Management. We have just implemented with the rest of the team. Still trying to figure out how to updater some of the templates and how the Discover Clause will assist with our reviews prior to sending to legal.

Pros

  • potential for good sourcing and legal review flow
  • Version control

Cons

  • Too many clicks to get things done
  • Fixing items once they have been built in a template

Return on Investment

  • Increased time on sending items to legal

Other Software Used

SAP Ariba Contracts, OneSpan Sign, ProcessUnity Vendor Risk Management

Icertis - a love to be improved

Use Cases and Deployment Scope

contract data base and standardized process

Pros

  • support
  • well structured process provided

Cons

  • ultimately problem solving, besides offering quick support
  • easy to understand

Return on Investment

  • process improvement, speed

Other Software Used

Out'n About! For Outlook

Icertis Review

Use Cases and Deployment Scope

We use Icertis to route our contracts for legal and Infosec review. It is also used to store existing contracts.

Pros

  • Allows Business Units to submit requests easily
  • provides high visibility to workflow, comments, and questions
  • great search functionality

Cons

  • Being able to redline within the system
  • Being able to complete sourcing projects start to finish

Return on Investment

  • Visibility to contract workflow
  • Manages requests well, saving time and confusion

Alternatives Considered

Ivalua Source-to-Pay

Straightforward product with approachable support team.

Use Cases and Deployment Scope

Kemper uses Icertis for vendor agreement review workflow. It’s used as an agreement intake tool, legal and security review workflow, and as a repository for contracts. The procurement team also uses it for other purposes related to contract and vendor management.

Pros

  • Routes contracts for review
  • Informs you of the status of your contract review request
  • Contracts repository

Cons

  • I’d like to see a graphical dashboard showing the history of my requests by vendor, with links to associated executed agreements

Return on Investment

  • As an end-user, I don’t have a perspective on this, outs today the benefit of knowing my contract will get the appropriate level of review prior to execution

Other Software Used

LexisNexis CounselLink, Lexis Advance

Usability

Icertis Review

Use Cases and Deployment Scope

We needed to centralize all our contracts in one place and centralize our contracting processes as much as we can. Icertis houses our contracts. For now it is primarily to ensure they are all in one place.

Pros

  • Create templates
  • Create attributes

Cons

  • Reporting
  • Interface is kind of clunky
  • More ability for administrators to independently make changes without relying on support

Return on Investment

  • Less time spent on contracts
  • One place to search for contracts
  • Less time spent managing templates

Alternatives Considered

SAP Ariba Contracts

Other Software Used

Coupa, Workday Human Capital Management