Most affordable speech to text tool
Use Cases and Deployment Scope
We are using IBM Watson Speech to Text in our virtual meetings. It can be integrated with various meeting clients like zoom. It provides real-time transcription and meeting summery also once the meeting is over. We are also working on using this tool as a API for different applications mostly for customer care services use cases.
Pros
- Low latency Real time meeting transcription
- Meeting summary
- Customer call summary
- Automatic speech recognition
Cons
- More language support
- Recognize multiple speaker when multiple people are there in meeting
- AI summary can be improved.
- can be better in filtering the noise
Return on Investment
- Improving productivity
- Less communication gap
- better customer services
- global collaboration made easy.
Alternatives Considered
Google Cloud Speech-to-Text and Amazon Transcribe
Other Software Used
Google Cloud Speech-to-Text, Amazon Transcribe