We use IBM Targetprocess to manage dependencies and Track progrecc in a komplex SAFe based Development. Further we use it to create alignment using OKR.
Pros
Support PI Planning
Alignment / transparency with OKR
Roadmapping
Cons
more effective Portfolio Management functions
UI: Handeling of very large Planning Bords
High effort for Jira project integration
Likelihood to Recommend
Well Suited: Manage the flow of Work in a SAFe implementationEnterprise Agile TransformationsStrategic Portfolio Management, Cross-Team Collaboration Less: Small Teams or Simple Projects, Organizations Unfamiliar with Agile Frameworks, Large Datasets and Performance Issues, Integration Limitations, Limited item based access right management
We Use Targetprocess as our System of Record for all the work that our Product Development and Operations Teams. With integration options that Targetprocess provides in our case its with the Azure DevOps, it is very easy to interact between the two applications and keep track of all the items. The best part about Targetprocess is you do not have to navigate between two application (JIRA and JIRA Align) for things like Program Board.
Pros
Program Board Management
Risk/Dependency Management
Creating graphs and dashboards
Cons
Iterations Start and Stop buttons
Automatic Iteration report generations
Likelihood to Recommend
Best suited when organizations operates in Scales Agile Framework. Less suited when only doing Scrum.
We use Apptio Targetprocess for all of our agile teams as well as multiple teams who have seen the tool and have asked to track their work in it also. We use Apptio Targetprocess as our source of truth for all our IT work. All IT related initiatives or epics are kept and updated here for us to provide transparency to the IT leadership group about the current state, trials, and tribulations, etc. We have employees around the globe using the tool. Apptio Targetprocess helps provide transparency to the work around the globe and allows our global team members to work better together. Prior to implementing Apptio Targetprocess, we had worked in so many different places and applications. This tool has made a huge difference in allowing everyone to understand the work that is in progress and what still to be done; having one place to go to see everyone's work has made a big difference to our team members and stakeholders alike.
Pros
Extremely flexible: We are able to setup work for different groups in ways that work best for them.
Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
Automation: Their automation capabilities have saved us a lot of time.
Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
Their user guide is well built and extremely helpful.
Cons
Permissions could be easier to manage. They work well but can take time to modify if you need to change someone's role across many projects.
Likelihood to Recommend
Overall, I think the tool could be utilized for most groups wanting to track their work. It provides functionality that can be customized to meet the needs of multiple groups within the same org. You do not need to be an agile group to use the tool. The only group that I could see having struggles using the tool are those running strict waterfall processes and expect all the same functionality offered by Microsoft Project.
VU
Verified User
Employee in Information Technology (Apparel & Fashion company, 10,001+ employees)
