OK but needs improving
Pros
- Pretty straight forward for entering new items or deleting items not needed in the feed anymore.
- Able to match vendor models to retailer SKU's without issue.
Cons
- Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
- Doesn't warn you if the same sender and receiver code are on another list.
- The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.
Return on Investment
- The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
- As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
- Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.
Other Software Used
Microsoft Dynamics AX, Adobe Marketing Cloud