IBM NS1 Connect Reviews & Insights

Score8 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for IBM NS1 Connect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Robust API: Reviewers have praised NS1's robust API, which allows for easy management of DNS entries. Multiple users have found it efficient in handling complex configurations and user management, enabling them to make hundreds of DNS changes daily on over 1000 domains.

Low latency and high reliability: NS1's low latency and high reliability have been highly regarded by users. They appreciate the reassurance it provides in terms of DNS management. Several reviewers have mentioned that these features eliminate any worries they may have had about DNS performance.

Flexible customization options: Users value NS1's flexible API, which allows for customization based on specific needs. This feature has received positive feedback from multiple reviewers who highlight the ability to automate services through REST calls. It provides a seamless experience with the software and enables users to align settings and DNS configurations across multiple domains efficiently.

Reviews

8 Reviews

IBM NS1 Connect ensure our Internet presence is always available.

Rating: 8 out of 10

June 26, 2025

Use Cases and Deployment Scope

We use IBM NS1 Connect for external DNS and HTTP/HTTPS redirects. The ability to have a diverse secondary DNS server is also key. It has been a solid platform for us and we have not experienced any significate issues.

Pros

HTTPS redirects
Secondary DNS
API integration

Cons

Added GUI tools for reporting and searching.
Ability to create inventories and queries from GUI.

Likelihood to Recommend

It has been a solid platform with the features we require. The price is competitive. We have had some billing issues.

Ken Hugill

Network Engineer in Information Technology at Land O'Lakes Inc. (5001-10,000 employees)

Vetted Review

4 years of experience

Secure and Reliable tool for geo based Routing.

Rating: 9 out of 10

Incentivized

June 19, 2025

Use Cases and Deployment Scope

IBM NS 1 Connect manages the DNS service used in the packaging industry to optimize application performance and improve network resilience. It also enhances the user interface. For me, the most valuable feature is geo-based server routing. I love this feature.

Pros

Makes for a fast website loading.
Enhanced the user interface.
Economical cost.
It is the best RUL.
DNS response time.
Routing the base location of the user.

Cons

Some aspects need to be optimized for performance.
All is well, I didn't feel too much lag.
A little bit can improve security.

Likelihood to Recommend

I like this too much; I love working with its data-driven tools. For me, the most valuable feature is geo-based server routing.

Vivek Singh

Sr Executive QA in Quality Assurance at Huhtamaki india limited (10,001+ employees)

Vetted Review

3 years of experience

View profile

Best tool for Geo based DNS routing.FastSecure and Reliable

Rating: 9 out of 10

Incentivized

May 2, 2025

Use Cases and Deployment Scope

We are using it for improving user experience. It offers smart routing which helps sites to be reliable and performance got improved. In my organization use case it was huge traffic and it was very necessary for system to be responsive all the time.

Pros

Routing based on user location
endpoint switching based on latency
DNS response time

Cons

User Experience - Please make it more easy to use for Admins
Also add some more details in the reference documents
Try if they can offer a monitoring tool

Likelihood to Recommend

It is very useful where system demand is very high and more traffic is coming. It is very efficient and gives best return on investment

Alok Singh ☁️

Technical Consultant in Information Technology at Salesforce (10,001+ employees)

Vetted Review

7 years of experience

View profile

Smart Intelligent Reliable IBM NS1 Connect delivers what it promises

Rating: 9 out of 10

Incentivized

April 23, 2025

Use Cases and Deployment Scope

In my organization, IBM NS1 Connect is used in managing DNS for the applications within ServiceNow. Low latency and smarter traffic routing are one of its key features that impress me. It addresses the automation challenges that we come across when working with tools like SNOW and need reliable service delivery across all the environments.

Pros

Real time monitoring
Intelligent traffic routing capabilities
API driven

Cons

Learning materials depicting flows that can help users who are completely new to networking
Pricing can be more transparent
I feel UI is a bit complex to adapt, especially for new users, it should be made more intuitive

Likelihood to Recommend

It is very well suited for applications where the availability for applications are totally crucial and downtime affects business a big time. It also helps when traffic is to be routed across multiple regions. Where it might not be the best fit is probably small scale environments or teams that have very less networking experience as the they might face complexities because of the vast amount of features of IBM NS1 Connect.

Lokesh Pandey

Servicenow Consultant in Information Technology at EY (10,001+ employees)

Vetted Review

4 years of experience

View profile

NS1 Connect from IBM makes DNS Simple

Rating: 9 out of 10

Incentivized

August 9, 2024

Use Cases and Deployment Scope

We use IBM NS1 Connect to manage our external DNS as out school. It works flawlessly. Easy to manage DNS records and review reports on how many hits our entries are getting. We also leverage the detailed reporting to see if there are entries that are orphaned or if something malicious might be happening.

Pros

Reporting
Management of records
Ease of configuration and editing
intuitive

Cons

Lower the price a bit
easy configuration wizards
multi-site management simplified.

Likelihood to Recommend

IBM NS1 Connect works great for setting up our DNS entries and looking at reports. We are pretty straight forward users.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

Easy and Hassle-free DNS service

Rating: 9 out of 10

January 10, 2023

Use Cases and Deployment Scope

Performance, resilience, lower operational costs

Pros

Dedicated DNS
Specialized routing for mainland China
redundant failover system

Cons

API integration

Likelihood to Recommend

NS1 is well suited for large/mid-enterprise customers that really care about the reliability of the overall infrastructure, enhanced end-user application experience, and security. Less appropriate for small-scale enterprise customers

Verified User

Director in Information Technology (501-1000 employees)

Vetted Review

5 years of experience

IBM NS1 Connect - Master in DNS Traffic steering

Rating: 9 out of 10

Incentivized

May 14, 2025

Use Cases and Deployment Scope

IBM NS1 Connect offers DNS and traffic steering service which enhances application and services performance. Major upsides of using IBM NS1 Connect is 100% uptime SLA by suing resilient and redundant resources. Integration with other services is well guided and easy to use. It has given our public services more visibility.

Pros

IBM NS1 Connect provides a comprehensive solution for managing and optimizing traffic steering.
It provides solutions like Dedicated DNS, which offers a separate resolution network for authoritative DNS, ensuring maximum uptime even in the face of outages.
It utilizes real-time metrics and automated DNS routing decisions to optimize traffic distribution and ensure resilience.

Cons

The user interface could be made for friendly
Additional monitoring services should be added in dashboard
DNS timeout issues should be resolved

Likelihood to Recommend

IBM NS1 Connect is suitable for businesses requiring high application availability, improved performance, and advanced traffic steering capabilities, especially in complex multi-cloud environments as it ensures maximum uptime. It's less appropriate for smaller teams without DNS expertise or those with basic DNS needs where a simpler, less feature-rich solution might suffice.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

1 year of experience

Choose NS1 - Choose fast!

Rating: 9 out of 10

Incentivized

August 27, 2024

Use Cases and Deployment Scope

We use it for all our DNS needs. It helps create various geo-based filters to route users to the nearest servers using DNS resolution, which helps in faster response times. It also provides uptime monitoring of the IPs, which comes in handy and maintains the highest performance.

Pros

DNS resolution.
Traffic steering.
Multiple filter rules.

Cons

Reporting of dns queries.
Not counting for non-available records.
Faster interface.

Likelihood to Recommend

It is best when used in apps that need the highest performance levels and uptime. The traffic steering functionality and super fast DNS resolutions ensure that you can focus on the rest of the infrastructure. The system scales well, making it also useful when you have many records to manage.

Verified User

Vice-President in Engineering (201-500 employees)

Vetted Review

8 years of experience

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