IBM Maximo Application Suite helps user streamline maintenance operations, register their assets and avoid unwanted downtime. With IBM Maximo Application Suite comes the capacity of Monitor, Predict, Visual Inspection, AI assistant, which, if leverage with meaningful client data can make the system robust and address a lot more safety concern for technicians and provide a safer work environment.
Pros
Asset Register
Work Management
Managing Inventory
Cons
Maximo Mobile
Resources for Monitor
Addressing small scale client
Likelihood to Recommend
For less mature clients, IBM SaaS solution is a very good alternative. IBM Maximo Application Suite Inventory is a very underrated area which customers can leverage from and derive benefit. Maintenance operations can be very well streamlined with work management module. Asset tagging feature and the new role based applications for Maximo mobile are good starters.
We presently have Maximo installed in different instances in the US and Canada. It is the solution of choice for enterprise asset management services. We are currently working with IBM experts to rationalize the use of Maximo's available applications/functionality.
Pros
We like Maximo because it is highly configurable. We have faced challenges in the past where a lot of customizations have been done. This has resulted in a lot of pain when going for upgrades.
The recent development in the Asset Performance management area and having the capability to analyze the data has got us really excited and we are looking forward to more advanced capabilities in Maximo 7.6.
We have also enjoyed the capabilities it has provided in the operator log and managing our asset master data.
Cons
Maximo has been a good tool when it comes to managing assets but we miss some of the case management capabilities that some of the tools, such as Predix, have to provide. It may not be the key functionality today, but as we are maturing as an organization I think we will need capabilities where we can start designing predictive models.
Maximo is still not a product of choice for asset strategy development. We absolutely want to have Maximo do our Meridium functionality. However, today Maximo lacks that.
Maximo mobility has been exceptionally terrible. Because of the user interface it has, we lacked field mobility capability and now we are looking for Click as a potential software.
Likelihood to Recommend
Maximo is a great versatile tool for a general enterprise asset management (EAM) solution - has great flexibility and many advanced solutions as well. It provides good integration with our ERP system as well. We use Oracle and it has been exceptionally good for us. The biggest challenge we face though is when it comes to more advanced digital transformation solutions. We wanted to test out predictive models on our critical assets- we have to try the APM solution from GE. Things like integration with IBM Watson to do case management or recommendation management are still not available in Maximo.
We went from server-based Maximo to the SaaS version. We experienced a reduction in downtime due to server errors and maintenance issues. It also gives the user a faster connection in the front line.
Pros
We went from server-based Maximo to the SaaS version and we a massive reduction in downtime as well as much faster connection to server in remote areas
Cons
At this point in our journey, being only one year in, we have not come up with any issues or examples of a need to improve
Likelihood to Recommend
We work in remote locations, and using our own network with internal security hurt us with internet speeds. The downside to cloud-based is that there is no offline use, which is a massive need in the mining industry.
IBM is used to manage maintenance tasks on mining equipment. It is used across multiple orgs and sites globally.
Pros
It can be customized to meet specific process needs.
It is very flexible to handle management of any kind of asset.
It is easy to manage new site set ups.
Cons
It is a comparatively expensive solution.
There are system problems/constraints moving assets back and forth between sites.
Likelihood to Recommend
It is very suitable managing mobile (equipment) assets. The challenge has been when work needs to be performed on an unknown asset that isn’t already set up in the system.
VU
Verified User
Manager in Corporate (Mining & Metals company, 10,001+ employees)
Maximo is currently used to track all compliance and non-compliance maintenance activities in the field. The company’s goal is that all work done to maintain the safety and reliability of the pipeline is logged in Maximo. Maximo is also used to track Safety, Security, Theft and Pipeline events for the entire organization.
Pros
Management of change
Work tracking
Preventative maintenance tracking
Cons
Mobility
Spatial and GIS integration
Integration with IBM Analytics
Likelihood to Recommend
Maximo is well suited for enterprise work management. It has worked well to bring visibility into the field maintenance activities.
VU
Verified User
Administrator in Information Technology (Oil & Energy company, 1001-5000 employees)
