We utilize IBM MaaS360 on a daily basis for all of our MPOS iPads for their day-to-day management. We enroll them with ABM and deploy apps and policies. We also have it installed on our corporate laptops to easily wipe a laptop if needed.
Pros
Simplicity of the site
Device group management
Ease of configuring profiles
App management
Cons
Would love to see "tagging" be added as a feature
Likelihood to Recommend
IBM MaaS360 is great for iPad management and their support team is very responsive.
VU
Verified User
Engineer in Information Technology (5001-10,000 employees)
It provides threat detection and protection for our business data. We use its effective solution to manage our policies for endpoints, including desktops and mobile devices. The AI feature and security analytics ensure real-time notifications to address security risks quickly with its great support services.
Pros
Multiple platforms support for Android, IOS, Windows,etc. devices.
Risk-Based Conditional Access.
User-friendly UEM tool for MDM solution.
Cons
Should provide more details about the AI algorithms.
Should provide flexible pricing structure.
It is very complex for new users.
Likelihood to Recommend
It is a user-friendly tool for collaborating and simplifying multiple platforms and their management, with features like remote control, app management, and strong security.
The IBM Security MaaS360 is easy to setup and configure. It is good for the control and security of mobile applications and devices. It can also be used to manage and control laptops. It manages essentially all types of devices and diverse industry use cases like protecting. Enterprises data with built in endpoint security that prevents cyber attacks.
Pros
I can use my application using smart phone anywhere
I can use tablets to access my applications
It gives flexibility to access my employer data using wearables and laptops from anywhere in the world
Cons
Once a device is lost, you have to continue to pay for a license
The lost device can be unlocked and the end user can take control of it
It is complicated and support is not much helpful
Likelihood to Recommend
The iPads or mobile devices secured by IBM Security MaaS360 security, are able to to be restricted for company use only. So it is well suited for tablets and smartphones. It cannot be suited for all. Only the well informed or educated person can use it fruitfully. The navigation is difficult and don’t know what procedure is executed successfully or not.
VU
Verified User
Analyst in Finance and Accounting (201-500 employees)
IBM Security MaaS360 is very useful in discovering desktop risks and stopping them from moving laterally. The UI is relatively simple. Updates for tools and patches are done quite regularly. Offer interface and CRM, platform administration that customers love. Customers received IBM Security MaaS360 and MDM setup services from us, VMWare and Microsoft are not even providing half the help and knowledge transfer as that of IBM Security MaaS360. Therefore, IBM Security MaaS360 is the only solutions available.
Provides MDM setup services that are complex and frequently updated.
Offers easy interface, CRM, and platform administration.
Cons
Higher cost than others.
In my opinion, poor sync and planner functionality.
Complexity and time-consuming to learn.
Likelihood to Recommend
I will for sure recommend IBM Security MaaS360 to others. Despite the fact that the price is a little bit expensive compared to others but it has excellent and useful features that other tools does not have. I personally have been using it for many years and I think its a great tool. Besides this if you are facing any problems you can contact their customer service.
We as [...], our manufacture factory has Rugged device to use in factory for the various department for various purpose. Factory is totally on intranet. Was a challenge to manage the devices, patch update, OS updates as it is taking a plenty of time to perform on each device. We found this product where is resolve our challenges and we still working on it.
Pros
Patch update
Bulk OS management
Bulk Application deployment
Monitoring
Cons
must be robost when device handled in Remote.
must have option to see a clear logs of adb.
Its should be very attractive and easy going console dashboard
Likelihood to Recommend
It is suitable for all devices but some point not when you a specific requirement
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
We have successfully enrolled approximately 120 mobile devices on the IBM MaaS360 platform. Initially, updating iOS on Apple devices posed a significant challenge. However, the new patch has addressed this issue. iOS updates are now promptly displayed in the MaaS360 portal, allowing for monitoring the update process and identifying subsequent required actions for the device.
Pros
App distributions to the devices.
App removal from devices.
Enrollment process.
Security Policies.
Risk Rule Configurator.
Security Dashboard and management.
Privacy and Patch management.
Cons
Initiating an iOS update on the devices.
Real-time location information for mobile devices.
Application and management of policy within a group.
App distribution to groups of devices versus individual devices.
Managing app distributions to an individual device within a group membership is a streamlined process.
Likelihood to Recommend
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
VU
Verified User
Project Manager in Information Technology (501-1000 employees)
We needed a comprehensive MDM solution that will help our organization to manage and secure our mobile devices, apps and content. IBM Security MaaS360 enables my organization to manage a wide range of mobile devices, including smartphones, tablets and laptops, regardless of the (OS, Android, Windows). It also helps us through enforcing security policies, such as passcode requirements, encryption settings and remote wipe capabilities to offer protection to our most sensitive data incase any device is lost or stolen.
Pros
Enables my organization to manage a wide range of mobile devices like laptops and smartphones.
Helps to enhance security policies such as passcode requirements and encryption settings.
Protects sensitive data in case a device is lost or stolen.
Customer support is great.
Seamless integrations.
Cons
Setting up and configuring IBM Security MaaS360 may require a learning curve especially for the non-technical users.
Cost can be also a challenge as this tool may come up with significant cost particularly for the organization with large numbers of devices to manage.
Likelihood to Recommend
I would highly recommend IBM Security MaaS360! Because it's a comprehensive mobile device management solution to manage and secure large numbers of devices, including smartphones, tablets and laptops across multiple environment. It also offers robust security features encryption capabilities and compliance reporting this increase our security posture. The customer support is also great and very supportive.
VU
Verified User
Professional in Professional Services (10,001+ employees)
IBM Security MaaS360 enables organizations to manage and secure a wide range of mobile devices, including smartphones, tablets and laptop. It provides centralized control over device settings, configurations and policies, allowing IT administrators to enforce security measures and ensure compliance across the mobile fleet. The registration process of devices is very easy to follow.
Pros
Easy to use and manage
Easy configuration and control of mobile devices on various platforms.
The interface is very user friendly
Cons
User account password reset is hard
Some security features are limited to certain Android/IOS versions.
Bit slow to load sometimes
Likelihood to Recommend
I recommend it, We solved the challenge of controlling business devices by putting controls and regulations to them. There is also the option of remotely installing software and managing all devices from a single console. The manager is a joy to work with and provides comprehensive control, allowing us to operate the devices pretty easily.
I was an end user. It allowed us to bring our own devices, but also make them secure. They also were able to secure our laptops in the event we lost one or it was stollen.
Pros
It was seemless to use with my phone
It was easy to use from a user perspective
It seemed to just work and stay out of the way, unless needed
Cons
From my perspective it just worked.
Likelihood to Recommend
Mobile work force or a workforce in multiple locations/time zones.
VU
Verified User
C-Level Executive in Corporate (501-1000 employees)