IBM MaaS360 Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

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Reviews

49 Reviews

IBM MaaS360 is a great product and a staple at our job to manage MPOS devices

Rating: 9 out of 10

Incentivized

December 30, 2024

Use Cases and Deployment Scope

We utilize IBM MaaS360 on a daily basis for all of our MPOS iPads for their day-to-day management. We enroll them with ABM and deploy apps and policies. We also have it installed on our corporate laptops to easily wipe a laptop if needed.

Pros

Simplicity of the site
Device group management
Ease of configuring profiles
App management

Cons

Would love to see "tagging" be added as a feature

Likelihood to Recommend

IBM MaaS360 is great for iPad management and their support team is very responsive.

Verified User

Engineer in Information Technology (5001-10,000 employees)

Vetted Review

10 years of experience

A great but costy MDM solution.

Rating: 8 out of 10

Incentivized

November 24, 2024

Use Cases and Deployment Scope

It provides threat detection and protection for our business data. We use its effective solution to manage our policies for endpoints, including desktops and mobile devices. The AI feature and security analytics ensure real-time notifications to address security risks quickly with its great support services.

Pros

Multiple platforms support for Android, IOS, Windows,etc. devices.
Risk-Based Conditional Access.
User-friendly UEM tool for MDM solution.

Cons

Should provide more details about the AI algorithms.
Should provide flexible pricing structure.
It is very complex for new users.

Likelihood to Recommend

It is a user-friendly tool for collaborating and simplifying multiple platforms and their management, with features like remote control, app management, and strong security.

Xiang Li

Director in Information Technology at nyit (1001-5000 employees)

Vetted Review

30 years of experience

One stop solution for mobile device management

Rating: 8 out of 10

Incentivized

October 1, 2024

Use Cases and Deployment Scope

I use IBM MaaS360 for managing the handheld devices such as mobile phones , tablets in the organization to access email and company resource websites.

Pros

The policy administration is very good
the access to systems and controlling the usage
the reporting feature of all non compliances

Cons

The software consumes more battery resources and constantly runs in the background consuming resources
The UI can be upgraded and moderniszed

Likelihood to Recommend

IBM MaaS360 is well suited to control what apps are used on the company resources like tablet and mobiles and keeps track of all compliance policy.

Verified User

Director in Information Technology (10,001+ employees)

Vetted Review

5 years of experience

Security Solutions Review

Rating: 8 out of 10

Incentivized

July 26, 2024

Use Cases and Deployment Scope

The IBM Security MaaS360 is easy to setup and configure.

It is good for the control and security of mobile applications and devices.

It can also be used to manage and control laptops.

It manages essentially all types of devices and diverse industry use cases like protecting.

Enterprises data with built in endpoint security that prevents cyber attacks.

Pros

I can use my application using smart phone anywhere
I can use tablets to access my applications
It gives flexibility to access my employer data using wearables and laptops from anywhere in the world

Cons

Once a device is lost, you have to continue to pay for a license
The lost device can be unlocked and the end user can take control of it
It is complicated and support is not much helpful

Likelihood to Recommend

The iPads or mobile devices secured by IBM Security MaaS360 security, are able to to be restricted for company use only. So it is well suited for tablets and smartphones.

It cannot be suited for all. Only the well informed or educated person can use it fruitfully. The navigation is difficult and don’t know what procedure is executed successfully or not.

Verified User

Analyst in Finance and Accounting (201-500 employees)

Vetted Review

5 years of experience

Improving Security with IBM's Security MaaS360

Rating: 9 out of 10

Incentivized

July 15, 2024

Use Cases and Deployment Scope

IBM Security MaaS360 is very useful in discovering desktop risks and stopping them from moving laterally. The UI is relatively simple. Updates for tools and patches are done quite regularly. Offer interface and CRM, platform administration that customers love. Customers received IBM Security MaaS360 and MDM setup services from us, VMWare and Microsoft are not even providing half the help and knowledge transfer as that of IBM Security MaaS360. Therefore, IBM Security MaaS360 is the only solutions available.

Pros

Easy device enrollment, application management, compliance policy deployment, integration and customer support.
Provides MDM setup services that are complex and frequently updated.
Offers easy interface, CRM, and platform administration.

Cons

Higher cost than others.
In my opinion, poor sync and planner functionality.
Complexity and time-consuming to learn.

Likelihood to Recommend

I will for sure recommend IBM Security MaaS360 to others. Despite the fact that the price is a little bit expensive compared to others but it has excellent and useful features that other tools does not have. I personally have been using it for many years and I think its a great tool. Besides this if you are facing any problems you can contact their customer service.

Sergey Gruzdev

Senior Backend Developer in Information Technology at Devvela (11-50 employees)

Vetted Review

4 years of experience

Why should you select the IBM Security MaaS360

Rating: 7 out of 10

Incentivized

July 9, 2024

Use Cases and Deployment Scope

We as [...], our manufacture factory has Rugged device to use in factory for the various department for various purpose.

Factory is totally on intranet.

Was a challenge to manage the devices, patch update, OS updates as it is taking a plenty of time to perform on each device.

We found this product where is resolve our challenges and we still working on it.

Pros

Patch update
Bulk OS management
Bulk Application deployment
Monitoring

Cons

must be robost when device handled in Remote.
must have option to see a clear logs of adb.
Its should be very attractive and easy going console dashboard

Likelihood to Recommend

It is suitable for all devices but some point not when you a specific requirement

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

8 years of experience

IBM MaaS360.

Rating: 10 out of 10

Incentivized

May 31, 2024

Use Cases and Deployment Scope

We have successfully enrolled approximately 120 mobile devices on the IBM MaaS360 platform. Initially, updating iOS on Apple devices posed a significant challenge. However, the new patch has addressed this issue. iOS updates are now promptly displayed in the MaaS360 portal, allowing for monitoring the update process and identifying subsequent required actions for the device.

Pros

App distributions to the devices.
App removal from devices.
Enrollment process.
Security Policies.
Risk Rule Configurator.
Security Dashboard and management.
Privacy and Patch management.

Cons

Initiating an iOS update on the devices.
Real-time location information for mobile devices.
Application and management of policy within a group.
App distribution to groups of devices versus individual devices.
Managing app distributions to an individual device within a group membership is a streamlined process.

Likelihood to Recommend

Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.

Verified User

Project Manager in Information Technology (501-1000 employees)

Vetted Review

3 years of experience

Comprehensive MDM solution for managing and securing our devices.

Rating: 10 out of 10

Incentivized

April 18, 2024

Use Cases and Deployment Scope

We needed a comprehensive MDM solution that will help our organization to manage and secure our mobile devices, apps and content. IBM Security MaaS360 enables my organization to manage a wide range of mobile devices, including smartphones, tablets and laptops, regardless of the (OS, Android, Windows). It also helps us through enforcing security policies, such as passcode requirements, encryption settings and remote wipe capabilities to offer protection to our most sensitive data incase any device is lost or stolen.

Pros

Enables my organization to manage a wide range of mobile devices like laptops and smartphones.
Helps to enhance security policies such as passcode requirements and encryption settings.
Protects sensitive data in case a device is lost or stolen.
Customer support is great.
Seamless integrations.

Cons

Setting up and configuring IBM Security MaaS360 may require a learning curve especially for the non-technical users.
Cost can be also a challenge as this tool may come up with significant cost particularly for the organization with large numbers of devices to manage.

Likelihood to Recommend

I would highly recommend IBM Security MaaS360! Because it's a comprehensive mobile device management solution to manage and secure large numbers of devices, including smartphones, tablets and laptops across multiple environment. It also offers robust security features encryption capabilities and compliance reporting this increase our security posture. The customer support is also great and very supportive.

Verified User

Professional in Professional Services (10,001+ employees)

Vetted Review

3 years of experience

IBM Security MaaS360 is user friendly and easy to use and secure UEM endpoints.

Rating: 10 out of 10

Incentivized

March 28, 2024

Use Cases and Deployment Scope

IBM Security MaaS360 enables organizations to manage and secure a wide range of mobile devices, including smartphones, tablets and laptop. It provides centralized control over device settings, configurations and policies, allowing IT administrators to enforce security measures and ensure compliance across the mobile fleet. The registration process of devices is very easy to follow.

Pros

Easy to use and manage
Easy configuration and control of mobile devices on various platforms.
The interface is very user friendly

Cons

User account password reset is hard
Some security features are limited to certain Android/IOS versions.
Bit slow to load sometimes

Likelihood to Recommend

I recommend it, We solved the challenge of controlling business devices by putting controls and regulations to them. There is also the option of remotely installing software and managing all devices from a single console. The manager is a joy to work with and provides comprehensive control, allowing us to operate the devices pretty easily.

Verified User

Engineer in Engineering (11-50 employees)

Vetted Review

1 year of experience

Great product would use again.

Rating: 9 out of 10

Incentivized

March 12, 2024

Use Cases and Deployment Scope

I was an end user. It allowed us to bring our own devices, but also make them secure. They also were able to secure our laptops in the event we lost one or it was stollen.

Pros

It was seemless to use with my phone
It was easy to use from a user perspective
It seemed to just work and stay out of the way, unless needed

Cons

From my perspective it just worked.

Likelihood to Recommend

Mobile work force or a workforce in multiple locations/time zones.

Verified User

C-Level Executive in Corporate (501-1000 employees)

Vetted Review

3 years of experience

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