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IBM Blueworks Live

Score8.9 out of 10

79 Reviews and Ratings

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What is IBM Blueworks Live?

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Categories & Use Cases

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the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.
the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.
the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.
the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.
the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

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Key Features

Learn about the best (and worst!) features IBM Blueworks Live has to offer, as determined by TrustRadius' reviewers.
Based on 79 ratings of IBM Blueworks Live's features
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Top Performing Features

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.3

  • Social collaboration tools

    Social tools for discussion threads, wikis, enabling decision making

    Category average: 8.3

  • Process designer

    Web-based tool for creating and customizing web process models

    Category average: 8.5

Areas for Improvement

  • Support for modeling languages

    Support for modeling languages like BPML, BPEL, and BMMN.

    Category average: 8.1

  • Content management

    Content management tool for storing and managing versioning of electronic documents, images, etc.

    Category average: 7.8

  • Business rules engine

    Business rules engine allows non developers to change business logic in a model

    Category average: 8

Reviews

What users are saying about IBM Blueworks Live.
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Real Time Team Collaboration in the Cloud

Incentivized
Kush Patel
Chief Technology Officer in Corporate at Echoinnovate IT (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM Blueworks Live mainly for process modeling using BPMN notation, which we didn’t have before. It’s cloud-based so I can access it anywhere, and it was easy to customize with our organization’s colors and logo.

Pros

  • it’s easy to use and helps our team collaborate smoothly
  • real-time cloud collaboration makes process management efficient
  • the tutorials were super useful to get started and easy to follow

Cons

  • sometimes the performance slows down when there’s more data
  • it’s hard to find similar ideas and group them properly
  • the functionality of importing diagrams or maps is so limited

Return on Investment

  • it helped us automate repetitive tasks and improve business efficiency
  • it allowed us to discover pain points and visualize future improvements
  • we now manage our complex process ecosystem way more easily

Other Software Used

Vasion Print, IBM Verify, LogicMonitor

I Enjoy Using IBM Blueworks Live Every Day

Incentivized
Jazz Patel
Head of Sales Operations in Sales at Echoinnovate IT (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM Blueworks Live mostly for mapping our business processes using BPMN notation. It helped us a lot since we didn’t have any proper process modeling tool before.

Pros

  • i love how easy it is to use and how it helps our team collaborate smoothly
  • the tutorials were super useful and made it easy to get started, even with limited experience
  • mapping functionality lets us link processes and capture metadata, which really helped us scale

Cons

  • the functionality of importing diagrams or maps is really limited
  • the reports feel too basic
  • the performance slows down when there's a lot of data

Return on Investment

  • we were able to standardize and document all our processes, which saved a lot of time during handovers and audits
  • automating repetitive tasks helped improve our team’s overall productivity

Other Software Used

Provenance, Atera, Miro

IBM Blueworks Live Review

Incentivized
Verified User
Employee in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

We are using IBM Blueworks Live for customers to model and discuss their current business processes before process digitalisation or automation projects. IBM Blueworks Live can be used to share process diagrams with the organization and collaborate with users on process design.

Pros

  • Ease of Use
  • SaaS Offering
  • Discovery Map

Cons

  • No Standalone On-Premises Version available
  • Drawing arrows is quite hard
  • Some documentation features are missing

Return on Investment

  • Speed up automation projects

Alternatives Considered

ARIS

Other Software Used

IBM Business Automation Workflow, IBM Operational Decision Manager, UiPath Automation Platform

Streamlining Business Processes: IBM Blueworks Live.

Incentivized
Charles Miller
VP Of Research and development in Research & Development at Steviaorganics (201-500 employees employees)

Use Cases and Deployment Scope

Our business processes are mapped, examined, and enhanced with IBM BLueworklive. Particularly in areas like prescription fulfillment, inventory management, and regulatory compliance, it helps us streamline procedures. Regardless of whether they are in customer services, quality control, or operations, our teams require a tool to collaborate more effectively. Blueworks Live provides a centralized platform for collaboration, increasing the transparency and inclusivity of process innovations.

Pros

  • Easy to use.
  • Process mapping and documentation.
  • Version control and governance.
  • Integration with other tools.

Cons

  • Process diagrams can be organized relatively rigidly using Blueliveworks.

Return on Investment

  • Improve process efficiency.
  • Blueworks' live, intuitive interface makes it possible to implement process changes more quickly.

Other Software Used

monday.com

Problem Solver.

Incentivized
Harshit Mishra
Director in Product Management at KK Fabric (11-50 employees employees)

Use Cases and Deployment Scope

As the owners of a fashion e-commerce business, we use Bluework to maintain our supply chain processes and inventory management. Our inventory consists of thousands of products managed by around ten people. Multiple members can work on updating the inventory simultaneously without causing any issues.

Pros

  • Real-Time Team Collaboration and Updations.
  • Creation & Updations of the framework in my process.
  • Inventory management.
  • Integration with HubSpot, thus helping in performing marketing emails.

Cons

  • Integration with Slack and Microsoft Teams can also be added.
  • There should be a virtual tour for beginners at the beginning.

Return on Investment

  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.

Other Software Used

Backlsh, HubSpot CRM

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