#1 most frequent
United States of America
84.7%94 installations of 111
What is Huntress?
Huntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits.
The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.
Categories & Use Cases
Videos
Who Buys & Uses Huntress
#2 most frequent
Canada
7.2%8 installations of 111
#3 most frequent
Australia
2.7%3 installations of 111
Great Price to Value to Meet Compliance and Security Needs
Use Cases and Deployment Scope
We use the EDR, ITDR, and SIEM from Huntress. It helps us with all of our compliance needs with our bank client and improves the security posture of other clients. We are an MSP, and we divided our EDR/MDR needs between two vendors to prevent the all eggs in one basket problem.
Pros
- UI/UX
- Security Awareness Training
- Detection and Response
Cons
- SIEM
- Reporting
- Billing by client segmentation
Return on Investment
- It is part of the reason why one client is still with us.
- It was a large factor in acquiring a client who had been promised training by its previous MSP.
- It has prevented at least one breach.
Usability
Alternatives Considered
SentinelOne Singularity, Blackpoint MDR and Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Other Software Used
N‑able DNS Filtering, N‑able DNS Filtering
Huntress is 1 for MDR
Use Cases and Deployment Scope
We currently use a range of Huntress product, including MDR, ITDR and SIEM. We brought in the Huntress suite as we wanted a managed product that could continue to detect and respond while we slept. With the introduction of their Office 365 product securing identity we have added additional security to our clients.
Pros
- Support
- Remediation
- Detection
Cons
- Huntress is very good if they catch a detection however no as good if you catch it.
Return on Investment
- Due to the remediation format that Huntress provide, it's reduced our need to spend time investigating issues as Huntress does this for us.
Usability
Alternatives Considered
Sophos Managed Detection and Response and SentinelOne Vigilance
Other Software Used
Mesh Email Security
Lightweight simple EDR perfect for easy compliance.
Use Cases and Deployment Scope
In theory we use it for EDR/MDR to protect against attacks, but in reality it's just for compliance and insurance. Our systems are already very isolated and secured, but these days if you don't name an EDR in some areas you either don't get accreditation or insurance, or pay more. Huntress is a very easy to configure and manage EDR/MDR solution.
Pros
- Easy configuration.
- Easy monitoring and reporting.
Cons
- Would be good to see integration with other AV providers than Windows Defender, as neither Defender or Huntress offer great 0 day detection.
Return on Investment
- It allowed us to tick off the compliance checkbox.
- Made insurance easier to get/cheaper.
- I guess it provides some peace of mind re security, but we've never actually had anything that required it to intervene yet, after years.
Usability
Alternatives Considered
ESET PROTECT, Sophos Intercept X for Server and Sophos Managed Detection and Response
Other Software Used
ESET PROTECT
Huntress for the win
Use Cases and Deployment Scope
We use Huntress as a tool to monitor for threats on workstations, a SIEM for Windows and Microsoft 365 events, end user security training and phishing simulations, as well as monitor Microsoft 365 accounts for malicious activity. It has addressed our need to have expert eyes on all of our internal components, as well as effectively monitor and manage our clients.
Pros
- SOC Support when incidents happen
- Quickly detecting and remediating threats on workstations.
- Quickly detecting, locking down, and remediating threats on Microsoft 365 accounts.
Cons
- Expanding ITDR into Google Workspace
- Enhancing threat monitoring for MacOS
- Expanding external options for ingesting data into their SIEM
Return on Investment
- We have been able to lower operational costs by shifting to Huntress.
- We've been able to cut costs to our clients by utilizing Huntress over competing products.
- In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
Usability
Alternatives Considered
SentinelOne Vigilance, Blumira, Blackpoint MDR and usecure uLearn
Other Software Used
NinjaOne, DropSuite by NinjaOne, Augmentt, Check Point Harmony SASE, Avanan, Mailprotector
Huntress is in the Game
Use Cases and Deployment Scope
We use Huntress on all of our endpoints. If we ever have an issue they are on the phone before we are. We love that somebody is always watching our networks.
Pros
- Looks at Code that is running on device
- Contact use when things are wrong
- Easy dashboard to see what is going on
Cons
- I still dont get the MDR part of Huntress and breakdown costs
- Mac still need work still can't get them fully functional
- Phone app
Return on Investment
- I can sleep at night knowing their SOC is watching.
- Never had an issue with an agent uninstalling or not working
- Great support
Usability
Alternatives Considered
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Other Software Used
Microsoft 365, Brave, Adobe Acrobat