Huntress Reviews and Ratings

Ownr in Professional Services at Phenicie Business Management (1-10 employees)

August 19, 2024

Use Cases and Deployment Scope

We use Huntress on all of our endpoints. If we ever have an issue they are on the phone before we are. We love that somebody is always watching our networks.

Pros

Looks at Code that is running on device
Contact use when things are wrong
Easy dashboard to see what is going on

Cons

I still dont get the MDR part of Huntress and breakdown costs
Mac still need work still can't get them fully functional
Phone app

Likelihood to Recommend

Easy to use great support.

Brady Phenicie

Vetted Review

30 years of experience

Verified on LinkedIn

Huntress combines protection and value like few other services

Rating: 10 out of 10

Cloud Project Manager in Information Technology at Total Technology Resources (11-50 employees)

June 15, 2023

Use Cases and Deployment Scope

At my company we use Huntress for an external layer of protection for the network. We rely on Huntress to inform of us external threats or attempts to penetrate the network.

The main business problem that Huntress solves is protection and awareness of the unknown actors and processes trying to brute force into the network. Short of hiring a SOC service, which can be quite expensive, Huntress is the best value for peace of mind from external threats.

Pros

External threat reporting
External threat protection
External threat remediation

Cons

The portal has not really been updated
UI can be an adjustment to get used to
There are sometimes false positives

Likelihood to Recommend

Huntress is well suited for small to medium sized businesses who cannot afford a SOC team or third party service, but still need another layer of cybersecurity protection. Antivirus, Antimalware, firewalls etc are all well and good and 100% necessary, but these days they are just not enough. There are exploits, missing patches, and vulnerabilities that well publicized and a full time job to stay on top of - Huntress is here to help with that.

William Press

Vetted Review

3 years of experience

Fantastic Partner

Rating: 10 out of 10

May 31, 2022

Use Cases and Deployment Scope

We use Huntress to detect anything that makes it past threat protection platforms and for basic exterior scanning for open ports. The Ransomware canaries help to determine if an infection starts we can isolate the host before it spreads. We also count on Huntress for when a foothold lands and how to properly clean it off.

Pros

Ease of deployment
Non-intrusive to host system
Fantastic support when something is going wrong
Eager to dig in with you to figure out issues

Cons

Diving into Agents for specific information, similar to RMM setups
Better explanation of investigations, what machine they're for or if in general.

Likelihood to Recommend

Onboarding new clients to find if they have something lurking in the background that an AV would consider "part of the system" at the first scan. This is great too for setting up automatic isolation for Ransomware events. Also great for home and small users who don't need a super invasive threat platform and to just utilize the Microsoft Devender

Verified User

Engineer in Information Technology (1-10 employees)

Vetted Review

3 years of experience

Huntress - If you are not already using it, that is a darn shame.

Rating: 10 out of 10

EVP in Information Technology at Solis Security, Inc. (51-200 employees)

May 31, 2022

Use Cases and Deployment Scope

We leverage Huntress to protect our customers' endpoints. Huntress provides a unique view of activity on the endpoint and complements other endpoint security solutions in place. The power comes in Huntress' ability to investigate indicators and determine whether they are a threat or not. Additionally, we needed a solution that could be easily deployed, not process or memory-intensive, and is a low touch from an ongoing maintenance perspective.

Pros

Identifying persistence mechanisms
Playing well with others, i.e. other endpoint solutions
Excellent 24X7 support
Providing remediation assistance once a detection has been made
Continuously adding robust features without charging extra

Cons

Enhance reporting capabilities
Provide some connectivity to SIEMs/SOARs

Likelihood to Recommend

It is awesome for any Windows environment, big or small. It is one of the easiest pieces of software you will deploy. It requires very few firewall policies to allow it to work. It maintains itself via updates. It is incredibly lightweight. So, if you need a solution that is actively surveying your network looking for threats that are installed on endpoints, this is the solution for you.

Chris Loehr

Vetted Review

4 years of experience

Huntress is a great product and is a great addition to any other security product protecting your servers and endpoints.

Rating: 10 out of 10

VP & CTO in Information Technology at Computer Systems Integrators, Inc. (CSI) (11-50 employees)

May 25, 2022

Use Cases and Deployment Scope

Huntress is on all servers and endpoints. The product is extremely powerful at finding breaches and footprints of malicious activity that other security products do not often see. Huntress is extremely quiet so if they are alerting us, it has always been some sort of issue. Huntress is also extremely good at proactively looking back and looking across their install base to seek out where else they have seen similar footprints and when they first showed up for threats that had been ongoing and not previously disclosed.

Pros

Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
Very quiet. If they alert, it is a thing.
Very good at remediation.
They communicate extremely well when it matters.
While there are the most extensive products more often than not they are the first to alert us to a threat.

Cons

Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
Support for non-Windows OSes for consistency in a network
It would be nice to seed canary files in custom shares on servers.

Likelihood to Recommend

Anything that is a domain controller, contains financial data, personally identifiable information, or is internet-facing needs a Huntress agent. When bad things are happening, our first question internally is done they have Huntress on the potentially affected endpoints.

Scott Quimby

Vetted Review

3 years of experience

Great at detecting what your antivirus misses

Rating: 10 out of 10

May 22, 2022

Use Cases and Deployment Scope

Huntress leverages their Managed detection and response to help in identifying advanced persistent threats that basic antivirus misses. They have 24/7 threat hunting, when a threat is identified it is reviewed by a real human. An agent is installed on each windows device but it is really lightweight and has no noticeable impact on system performance.

Pros

Threat hunting
Detection of Advanced Persistent Threats
Managed Antivirus
MDR
Managed Detection and Response

Cons

Pricing
Triggered Scanning
Overhauling the layout now that new features have been added.

Likelihood to Recommend

Huntress is great at detecting and identifying things that basic antivirus misses. Huntress detected fileless malware that was on a server that was completely ignored by the antivirus that was installed on the computer. It also detected a KMS activation bypass that was installed on a server. I would recommend installing it as a second party to verify the findings of the antivirus.

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

3 years of experience

Huntress -- the missing piece to your security stack

Rating: 10 out of 10

Information Technology Security Manager in Information Technology at PopQuiz Computers (1-10 employees)

May 21, 2022

Use Cases and Deployment Scope

Huntress provides a second level of protection for all our client and internal endpoints. We know that our backs are covered if our traditional AV and other solutions should fail. We also utilize learning resources from Huntress Labs to stay up to date on the latest threats. Lastly, they are constantly releasing new features that we continue to operate, such as AV management for Windows Defender, making using this built-in software viable for an MSP and providing cost savings.

Pros

Threat hunting
Education
Partner Engagement

Cons

Threat hunting visibility
Dashboards
Not much else

Likelihood to Recommend

Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.

Trevor Murphy

Vetted Review

2 years of experience

Huntress - Hunting your Ransomware

Rating: 10 out of 10

CIO (Chief Information Officer) in Information Technology at MicroAge (11-50 employees)

November 24, 2021

Use Cases and Deployment Scope

In building our security practice and stack, we were looking for a security product that fits the needs of all of our users and our customers. The product needed to be safe and secure, obviously, but more to that would reduce our cost of support while improving the security in our customer base. Huntress MDR ticks almost all of our boxes and has set my mind at ease, allowing me to take that much wanted rest, especially over the holidays, when our customers are more vulnerable. Huntress helps to highlight any potential footholds, security issues, and ongoing threat detection on all our servers and workstations.

Pros

Security foothold identification
Detects abuse against real windows applications and services
Great security reports

Cons

[I] would like to see more SOC as a Service - service from them.
[I would also like] improved Intune integration, especially with Windows Defender and the rest of the suite.

Likelihood to Recommend

A great product that highlights any and all persistent footholds on the network and does a great job on breach monitoring. The support staff are great, efficient, and are able to reach out when there is an issue. Most problems are cleared out/mitigated before we even know about them. A great product to add to your security stack.

David Westgate

Vetted Review

2 years of experience

Huntress eases SOC distress

Rating: 10 out of 10

IT Manager in Information Technology at KPFF Inc. (1001-5000 employees)

November 3, 2021

Use Cases and Deployment Scope

Huntress allows us to have the constant availability and visibility of a SOC without having to deploy or contract one. The mechanisms that allow for odd behavior to be elevated to the attention of a live security professional are a key safeguard against zero day attacks. We aren't large enough to deploy this in-house.

Pros

Lightweight sensor/agent on endpoint
Regular reports
Some explanation as to anomalous behavior

Cons

Reports could be more detailed
Dashboard isn't customizable
No direct sales option

Likelihood to Recommend

This is a great solution for the SMB space where the attack surface is not very large. The assumption is that compromise is impossible to stop and better remediation should be the focus of security efforts. Automated remediation might suit most, but Huntress acts more like an advisor than an enforcer. This is important in our environment where users employ lots of applications and customizations.

Daniel Diaz

Vetted Review

1 year of experience

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Huntress is a great product and is a great addition to any other security product protecting your servers and endpoints.

Rating: 10 out of 10

VP & CTO in Information Technology at Computer Systems Integrators, Inc. (CSI) (11-50 employees)

May 25, 2022

Use Cases and Deployment Scope

Pros

Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
Very quiet. If they alert, it is a thing.
Very good at remediation.
They communicate extremely well when it matters.
While there are the most extensive products more often than not they are the first to alert us to a threat.

Cons

Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
Support for non-Windows OSes for consistency in a network
It would be nice to seed canary files in custom shares on servers.

Likelihood to Recommend

Scott Quimby

Vetted Review

3 years of experience