HubSpot Data Hub Reviews & Insights

Score7.8 out of 10

43 Reviews and Ratings

Community insights

TrustRadius Insights for HubSpot Operations Hub are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Setup: Users have found the setup process easy and appreciated the ability to customize design features to suit their needs, particularly in the pipeline sales feature. They mentioned that the straightforward setup allowed them to quickly integrate the software into their workflow. Customization Features: Reviewers appreciate the ability to customize design features according to their needs, highlighting how this flexibility has helped them tailor the software to match their specific business requirements effectively. Efficient Lead Management: Customers value the software for its efficient lead management capabilities. They mention managing incoming leads easily and maximizing potential through automated emails, enhancing overall lead management efficiency in their operations.

HubSpot Data Hub Reviews

26 Reviews

HubSpot Solution Tracker

Rating: 9 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

Our main problem was connecting our CRM to cleanse and automate our customer data. For this HubSpot offers native integrations with other applications to create a more efficient, aligned, and agile business. Connect contacts, leads, and our company data in two ways and in real-time. It unites all of your customer data in one connected CRM platform, resulting in a frictionless customer experience. I save operations teams hours of manual data entry, ensure up-to-date data, and maintain a clean, automated database of complex business processes without errors.

Pros

Is easy to set up and design features that you really need, as well as the pipeline sales.
The business card feature on my cell.
HUB to help sort, score, prioritize and then communicate to the customer.
Is easy to manage each lead as it comes in and fully maximize the potential through the automated emails.

Cons

A centralized Dashboard that allows a full visual all the data
Some limited abilities to visualize data in dashboard reports ( vs. %, getting closing %, etc.)
Not automatic reminders

Likelihood to Recommend

In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.

Victor Ramirez Benitez

Sales Support Team Leader Arg in Customer Service at GE (5001-10,000 employees)

Vetted Review

2 years of experience

Best tool to clean and automate your data !

Rating: 10 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

As we already use HubSpot as our CRM in our organisation, the decision to subscribe to Operations Hub made sense. We use it to Synchronise, clean, and curate our data and automate our processes.

Pros

Reliable Automation
Fast Data cleaning and curation
Complete Data synchronisation

Cons

Price can be a bit higher For Smb

Likelihood to Recommend

HubSpot Operations Hub enables us to keep our data clean, complete, and reliable and automate our processes (renewals, new leads..). Thanks to the platform, we have now complete, updated, and synthetic reporting and dashboards we share in our organisation.

Thierry Del

Web Administrator in Engineering at Chauffage-lehavre (1-10 employees)

Vetted Review

2 years of experience

PieSync works if you work it!

Rating: 6 out of 10

Incentivized

April 1, 2020

Use Cases and Deployment Scope

It allows me to move my contacts between multiple platforms with ease, especially to my phone so I don't have to double enter contacts.

Pros

sync to Google
filtering out contacts I don't want to sync

Cons

cost structure changes can be confusing at times
there can be some lag time on some syncs

Likelihood to Recommend

PieSync takes some tech know-how to use.

Len Nevin

Founder in Sales at Loyalty Home Group (1-10 employees)

Vetted Review

3 years of experience

Two way contact sync that works

Rating: 10 out of 10

Incentivized

March 6, 2020

Use Cases and Deployment Scope

PieSync helps me to make the management of critical contact information stay in sync across my Google contacts, phone, and CRM.

Pros

Advises sync data
Tests the sync process
Steps through setup

Cons

Perhaps a more straightforward setup, but it is pretty good.

Likelihood to Recommend

Contact sync

Justin Davies

Managing Director at Emergination (1-10 employees)

Vetted Review

3 years of experience

The Best Real Time Sync Tool For Your Contacts

Rating: 8 out of 10

Incentivized

February 28, 2020

Use Cases and Deployment Scope

We use PieSync across the organization to sync contact information from different sources such as iCloud, Google, and Salesflare. PieSync addresses the problem of capturing, communicating, and keeping updated contact information across multiple platforms. PieSync was super easy to use from day one. The product is so useful that I look at their integrations before I decide to test another program that captures leads. This is how we ended using Salesflare for our CRM.

Pros

It's great with realtime and two-way syncs.
It provides custom mappings.
We can create unlimited rules to connect between apps.
Allows me to sync CRM leads to email marketing platform without effort.
It makes it easy to share contacts with the entire team.

Cons

They should add more integrations with other apps.
Cheaper pricing would make it more competitive.
Improve dashboard information.

Likelihood to Recommend

I would recommend PieSync every single time if it had more applications. It is missing apps like Platformly, Unless, Omniconvert, and other great players in this space. Customer support is great and the tool works flawlessly almost 100% of the time. This is well suited for businesses and agencies who don't have the workforce power to corroborate their contact lists manually and even if they did Piesync would be a great time saver. This is one of my favorite tools so I would only recommend it to someone that can make use of the available integrations.

Ricardo Colon

COO (Chief Operations Officer) in Corporate at Oflio (1-10 employees)

Vetted Review

2 years of experience

Good for what they do, but not all the features we need.

Rating: 8 out of 10

Incentivized

January 30, 2020

Use Cases and Deployment Scope

We were using it to sync several softwares and their data together. It was only used for one of our business units as it worked with multiple systems that we used in that business unit. It synced contacts between our previous CRM and our previous Marketing Automation tool. We have since moved on to a new CRM and a new Marketing Automation tool. We moved on from Pie Sync, because we wanted not only contacts to be synced but also activities to be synced, from the Marketing Automation tool to the CRM.

Pros

It does well at what they say they do.
It's easy to set up.

Cons

It's not as robust as what we needed (we switched to Zapier to get contacts and activities to sync).

Likelihood to Recommend

They are very good at connecting with a lot of different softwares, and they are really good at syncing contacts between systems. But if you are looking for more functionality, you may need to look elsewhere (like Zapier). At the moment we use neither PieSync nor Zapier since our current CRM and Marketing Automation tool sync directly with each other.

Brad Meinen

Marketing Technologist in Marketing at Qualbe Marketing Group (51-200 employees)

Vetted Review

1 year of experience

Excellent connector for two-way sync between different services

Rating: 9 out of 10

Incentivized

August 14, 2019

Use Cases and Deployment Scope

PieSync is a cool product. Two-way integration with different services. We use data exchange with Amocrm and the Mailchimp mailing service, as well as using online chat for the site GIST and synchronization with Amocrm CRM system. The integration took five minutes, and then everything works in automatic mode. I use this product myself as an administrator. For all the time of use, there were no problems.

Pros

Integrating our CRM system AMOCRM with the mailing service Mailchimp.
Integration of our CRM system AMOCRM with online chat GIST on the company's website.

Cons

I want integration with Bitrix24 on the Russian domain.
Translation of interface into Russian.

Likelihood to Recommend

This service is perfect for continuous automatic exchange of data about your customers between your two services that you use. Unfortunately, it is not possible to integrate with the third service, that is, synchronization is not possible with three services, only there are 2 pairs of integrations. If the contact is present in two connections, they count that contact twice.

Vitali Kosyrau

CEO (Chief Executive Officer) in Corporate at Belcert BY LLC (1-10 employees)

Vetted Review

1 year of experience

Keep Your Contact Data Synced Across All Of Your Software

Rating: 8 out of 10

Incentivized

February 28, 2019

Use Cases and Deployment Scope

PieSync has become an indispensable tool to keep our leads and contacts synced across several software tools we use. One of the biggest issues we had when adding a new piece of software to our marketing mix was fragmented data, it was difficult to keep the data up to date across platforms. PieSync allows two-way data sync so we have confidence client data is up to date no matter what software we are using.

Our customer service team and marketing/sales team now have confidence that data they are looking at is up to date. Deploying the software was easy and once it is set up, works by itself.

Pros

Very easy to set up and implement
Can sync contacts across multiple software platforms simultaneously
If I create a contact in one place, I know it will be created in our other software applications automatically

Cons

Price. It can get expensive if you have to sync a lot of contacts. You are charged on each syn, not on the number of contacts.
While most major integrations are available, there are still many popular tools that they do not integrate with so check first.
More complex rules and multiple syncs require higher priced plans.

Likelihood to Recommend

If you have the issue of fragmented contact data across multiple pieces of software, PieSync is the perfect tool to keep contact information up to date across all of your software, regardless of where you enter the information. PieSync makes it easy for customer support and the marketing/sales team use different software but still ensure that customer and lead data is unified across all of your software.

Gary Shouldis

Founder & CEO in Marketing at 3Bug Media (1-10 employees)

Vetted Review

2 years of experience

Two way sync with my iPhone

Rating: 8 out of 10

Incentivized

February 22, 2019

Use Cases and Deployment Scope

PieSync is simple to use for two-way syncs you can set up so that data can stay up to date between apps, ensuring all contact details are up to date and included on all systems. This has been saving us hours of work since we no longer need to manually enter the contact information in multiple systems.

Pros

Email to contact database sync
Contact database syncs to mobile phones for on the road communications

Cons

Data fields syncing
Syncing leads from chat
Phone number sequence syncing

Likelihood to Recommend

Suits my business as it's not very complex.

Greg Channer

Managing Director - Emerald + Aqua in Marketing at Emerald & Aqua Holiday Homes (1-10 employees)

Vetted Review

1 year of experience

PieSync is a great connector, but their integrations are limited.

Rating: 7 out of 10

Incentivized

February 19, 2019

Use Cases and Deployment Scope

Our marketing team used PieSync to connect Hubspot & Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the Hubspot CRM to update when contacts change in Prosperworks. Once the integration was set up, it consistently synced data between the two platforms. Without PieSync, we would have not been able to work with Hubspot or track marketing attribution without switching CRMs. We no longer use PieSync because we eventually did switch CRMs in an effort to further align sales and marketing.

Pros

Excellent customer support: They will do an intro call with you, and offer you additional assistance in setting up your integrations. They consistently followed up with me and asked for feedback.
Simple, straightforward UI
None of our integrations have broken/gone offline (which is frequently the case with other platforms we have used).

Cons

PieSync integrates with a relatively small number of apps. Would love to use it for more functions, but we don't use any of the other software they support.
The integration we used (syncing Hubspot to Prosperworks) was limited in what it could deliver. For example, you can only sync CONTACT data and not OPPORTUNITIES or LEADS. We had to find ways to work around this, which we didn't expect going in.

Likelihood to Recommend

I'd recommend PieSync all day to someone that happens to use the software they support and needs to sync data between the platforms. Compared to other platforms, their integrations are built better but the selection is limited. If I knew the client was using applicable software, I'd 100% recommend. I'd advise anyone looking to use PieSync to not only make sure they support the software they are trying to connect but to also make sure they can sync the specific data within the software.

Emily Muhoberac

Chief Operations Officer in Corporate at Sapper Consulting, LLC (51-200 employees)

Vetted Review

1 year of experience

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HubSpot Solution Tracker

Rating: 9 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

Pros

Is easy to set up and design features that you really need, as well as the pipeline sales.
The business card feature on my cell.
HUB to help sort, score, prioritize and then communicate to the customer.
Is easy to manage each lead as it comes in and fully maximize the potential through the automated emails.

Cons

A centralized Dashboard that allows a full visual all the data
Some limited abilities to visualize data in dashboard reports ( vs. %, getting closing %, etc.)
Not automatic reminders

Likelihood to Recommend

Victor Ramirez Benitez

Sales Support Team Leader Arg in Customer Service at GE (5001-10,000 employees)

Vetted Review

2 years of experience