I use it to log and process orders that our clients purchase from our website. I am able to locate their main contact information, as well as to map accordingly the client's order data, such as invoice number, and link that into our in-house CSR database so it can be properly linked to the contact's information based on the order that the clients place on a daily basis. This allows me to also get in touch with them easier, by linking their phone number and email address, and either call them or chat with them directly.
Pros
Their UI is one of the friendliest I've ever worked with
The UX makes it impecable to work with several channels of third-party apps
Cons
Increase automation of linked apps to the CRM
Likelihood to Recommend
It can let you to view better the way you organize your contacts per any other record attach to it; whether that's a company or target accounts that you can be able to customize.
VU
Verified User
Representative in Sales (Executive Office company, 51-200 employees)
