HotDoc

HotDoc is a healthcare software platform designed to streamline and enhance the patient experience. It offers a range of features such as online bookings, reminders, forms, mobile check-in, telehealth, payments, and more. HotDoc caters to healthcare clinics of all sizes, from small practices to large multi-location clinics. This versatile platform is utilized by various professions and industries, including general practice, dentists, specialists, and allied health providers.

Key Features

Online Bookings: According to the vendor, HotDoc allows patients to conveniently book appointments online by providing a user-friendly interface and real-time availability integration with the clinic's appointment book.

Reminders: HotDoc sends automated reminders to patients for upcoming appointments via SMS, email, or in-app notifications, aiming to improve appointment management efficiency.

Forms: HotDoc enables clinics to create and send digital forms to patients, aiming to eliminate the need for paper-based forms and save time during clinic visits.

Mobile Check-in: HotDoc offers a mobile check-in feature that allows patients to complete pre-appointment questionnaires, update personal information, and streamline the check-in process using their smartphones.

Telehealth: According to the vendor, HotDoc supports secure telehealth consultations, enabling virtual appointments between healthcare providers and patients alongside in-person appointments.

Payments: HotDoc allows clinics to securely collect payments from patients online using various payment methods, aiming to generate invoices and receipts automatically.

Vaccines: According to the vendor, HotDoc provides a vaccine management feature that assists clinics in tracking vaccine stock levels, expiry dates, and sending reminders for timely immunizations.

Results: HotDoc allows clinics to deliver test results electronically to patients, securely uploading and notifying them via SMS or email for quick access, according to the vendor.

Recalls (Clinical Reminders): According to the vendor, HotDoc enables clinics to send automated recalls or clinical reminders to patients for follow-up appointments or preventive care, aiming to improve patient compliance.

Repeats: HotDoc aims to simplify the process of requesting repeat prescriptions for patients by allowing online submission, review, and approval within the platform, according to the vendor.