TrustRadius: an HG Insights company

Hornbill

Score8 out of 10

9 Reviews and Ratings

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Hornbill?
Hornbill Supportworks is a comprehensive ITSM platform offered by a UK-based company. It competes with BMC Remedy, ServiceNow, Cherwell, FrontRange, and CA Technologies.
What are Hornbill's top competitors?
BMC Helix ITSM, IFS Assyst, and CA Service Management, with CA Service Desk Manager are common alternatives for Hornbill.
What is Hornbill's best feature?
Reviewers rate Service-level management highest, with a score of 6.9.