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Homebase

Score6.5 out of 10

23 Reviews and Ratings

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What is Homebase?

Homebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

Categories & Use Cases

Reviews

What users are saying about Homebase.
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Homebase is a homerun! Love this software

Incentivized
Verified User
Administrator in Marketing (51-200 employees employees)

Use Cases and Deployment Scope

We used it to manage our employees' time clocks, work schedules, and payrolls.

Pros

  • It is very easy to use!
  • It remembers the days employees ask for off when making future schedules.
  • Is amazing at keeping track of employees schedules! Especially in a restaurant/bar setting!
  • The reminders an hour before to remember to go to work are helpful!

Cons

  • Notifications could be more punctual
  • Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
  • Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.

Most Important Features

  • Scheduling
  • Payroll
  • Time clock

Return on Investment

  • There are no longer employee scheduling issues.
  • Payroll is very easy to use and quick

Alternatives Considered

Connecteam, Rippling, When I Work and Deputy

Other Software Used

Rippling

Homebase: Good for small business, not for businesses with many departments

Incentivized
Amy DiMouroView profile
Deputy Education Director in Professional Services at Middle Tree Academy and Foundation (11-50 employees employees)

Pros

  • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
  • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
  • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.

Cons

  • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
  • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
  • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.

Return on Investment

  • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
  • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
  • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers

Other Software Used

Schoology, Google Hangouts, Google Drive