Homebase Reviews and Ratings

Rating: 6.5 out of 10

Score

6.5 out of 10

Community insights

TrustRadius Insights for Homebase are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Pricing: Many small businesses appreciate the affordability of Homebase, with multiple users mentioning that it doesn't break the bank to implement a virtual time clock system. Some reviewers have specifically stated that the cost-effectiveness of Homebase is a major advantage for their business.

Convenient Integration with Quickbooks Online: Users find it convenient that Homebase integrates seamlessly with Quickbooks Online, allowing them to easily use Homebase alongside other business tools. This integration has been praised by several users who highlight its convenience and time-saving benefits.

Customization Options for Creating and Manipulating Shifts: The customization options available in Homebase for creating and manipulating shifts are highly valued by users. Several reviewers have mentioned how these options allow them to tailor their scheduling process according to the unique needs of their business, whether it involves varying schedules or off-site jobs.

Reviews

2 Reviews

Homebase is a homerun! Love this software

Rating: 10 out of 10

Incentivized

July 30, 2022

Use Cases and Deployment Scope

We used it to manage our employees' time clocks, work schedules, and payrolls.

Pros

It is very easy to use!
It remembers the days employees ask for off when making future schedules.
Is amazing at keeping track of employees schedules! Especially in a restaurant/bar setting!
The reminders an hour before to remember to go to work are helpful!

Cons

Notifications could be more punctual
Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.

Likelihood to Recommend

I loved using Homebase! The best feature, by far, is scheduling in shifts! It really could not be easier! For restaurants and bars it is the easiest and best software! Using the payroll feature can be very easy! The only downfall is trying to separate scheduled worked hours and overtime. The layout is simple and easy to navigate. The only real con I can think of is that lag.

Verified User

Administrator in Marketing (51-200 employees)

Vetted Review

2 years of experience

Homebase: Good for small business, not for businesses with many departments

Rating: 8 out of 10

Incentivized

January 17, 2019

Use Cases and Deployment Scope

Homebase is used across our whole organization to track both employee and volunteer hours, and scheduling, as well as an area for employees and volunteers, to give positive feedback to each other, and communicate to each other about their schedules. Our managers also use Homebase to take notes about shift issues that may come up.

Pros

Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.

Cons

The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.

Likelihood to Recommend

Homebase is well suited for small business owners and startups who need to track employee hours more efficiently, and who desire for their employees to be able to directly compliment each other, or have more control over the ability to trade shifts. It is less appropriate for larger businesses that have multiple departments, or businesses with few departments and employees who may be scheduled in more than one department.

Amy DiMouro

Deputy Education Director in Professional Services at Middle Tree Academy and Foundation (11-50 employees)

Vetted Review

1 year of experience

View profile

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Reviews and Ratings

Homebase: Good for small business, not for businesses with many departments

Rating: 8 out of 10

Incentivized

January 17, 2019

Use Cases and Deployment Scope

Pros

Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.

Cons

The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.

Likelihood to Recommend

Amy DiMouro

Deputy Education Director in Professional Services at Middle Tree Academy and Foundation (11-50 employees)

Vetted Review

1 year of experience

View profile