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HipChat (discontinued)

Score9.7 out of 10

576 Reviews and Ratings

Top Performing Features

+8%

Surveys

Users can create and participate in surveys to get input from other collaborators.

Cat avg: 7.3

-6%

Notifications

Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

Cat avg: 8.2

-11%

Chat

Instant messaging tool allows users to communicate with select other users in real-time threads.

Cat avg: 8.6

-10%

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Cat avg: 8.1

Worst Performing Features

-27%

Advanced security features

Includes advanced security features such as file encryption or remote data wipe.

Cat avg: 8

-3%

Integrates with Google Drive

Integrates with Google's cloud storage platform, Google Drive.

Cat avg: 6.2

-26%

Device sync

Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

Cat avg: 8.1

HipChat (discontinued) Features from Reviews

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3-1%
  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.1

  • Search

    Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

    Category average: 7.4

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.3-8%
  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.6

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.2

  • Discussions

    Users can join groups or message boards for forum-style collaboration.

    Category average: 8.3

  • Surveys

    Users can create and participate in surveys to get input from other collaborators.

    Category average: 7.3

  • Internal knowledgebase

    Users can author or access “How-to” help and reference tips about internal processes.

    Category average: 7.4

  • Integrates with GoToMeeting

    Integrates with GoToMeeting for web conferencing.

    Category average: 8.6

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3-16%
  • Video files

    Supports video file types

    Category average: 7.4

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

    Category average: 7.8

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8

  • Advanced security features

    Includes advanced security features such as file encryption or remote data wipe.

    Category average: 8

  • Integrates with Google Drive

    Integrates with Google's cloud storage platform, Google Drive.

    Category average: 6.2

  • Device sync

    Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

    Category average: 8.1

HipChat (discontinued) Features from the Vendor

Project Management

Vendor-contributed
  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

  • File tracking

    Tracks the location of a file, as well as who has opened or changed it and when.

  • Search

    Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

  • Integrates with other Project Management Tools

    Collaboration tool integrates with other project management software

Communication

Vendor-contributed
  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

  • Status updates and activity feed

    Users can view and post to a running record of current activities and statuses, akin to major social media platforms.

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

  • Discussions

    Users can join groups or message boards for forum-style collaboration.

  • User directory and online status

    Users can see a catalog of the other users in their network, including whether those collaborators are online.

  • Sharing and privacy

    Users can share links and documents with their networks via chat, status updates, or discussions, but sharing of sensitive material and/or sharing outside the network is appropriately restricted.

  • Surveys

    Users can create and participate in surveys to get input from other collaborators.

  • Internal knowledgebase

    Users can author or access “How-to” help and reference tips about internal processes.

  • Integrates with GoToMeeting

    Integrates with GoToMeeting for web conferencing.

File Sharing & Management

Vendor-contributed
  • Document files

    Supports document file types, such as .doc, .docx, PDF, and plain text among others.

  • Image files

    Supports image file types, such as .png and .jpeg

  • Video files

    Supports video file types

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

  • Advanced security features

    Includes advanced security features such as file encryption or remote data wipe.

  • Integrates with Google Drive

    Integrates with Google's cloud storage platform, Google Drive.

  • Device sync

    Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

  • Web interface

    A web interface, so that users can access files without installing anything.

Additional Features

Vendor-contributed
  • Custom emoticons