What is Helpshift?
Helpshift is a Digital Customer Service platform that integrates messaging, Automation, Bots & AI. With Helpshift, the user can deliver personalized, scalable customer service across mobile, web, social, and phone channels - delivering an increased CSAT at a lower cost.
Categories & Use Cases
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Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is Helpshift?
Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service.
How much does Helpshift cost?
Helpshift starts at $150.
What are Helpshift's top competitors?
Zendesk Suite, Salesforce Service Cloud, and Genesys DX (discontinued) are common alternatives for Helpshift.
What is Helpshift's best feature?
Reviewers rate Ticket creation and submission, Ticket response, and Internal knowledge base highest, with a score of 9.1.