Dropbox Sign Information Reviews & Insights

Score8.3 out of 10

409 Reviews and Ratings

Community insights

TrustRadius Insights for Dropbox Sign are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users consistently praise the platform for its intuitive user interface, straightforward navigation, and practical features. They often mention how easy it is to insert signatures, dates, names, and text into documents, enhancing their overall workflow efficiency.

Integration with Other Platforms: The seamless integration with Google Drive and Salesforce stands out as a highly valued feature among users. It streamlines document management processes and ensures contracts are securely saved without any hassle.

Cost-Effectiveness: A significant number of users express satisfaction with the platform's pricing, noting that it provides excellent value for money. They appreciate how the platform not only accelerates contract processing but also enhances security measures while reducing transaction costs effectively.

Reviews

34 Reviews

Information

Dropbox Sign Makes It Easy!

Rating: 9 out of 10

Incentivized

February 12, 2024

Use Cases and Deployment Scope

I use Dropbox Sign to sign contracts between me and new clients. They make it super easy to quickly and easily sign documents with someone you are working remotely with.

Pros

Easily upload and organize documents to be signed
Allows you to add templates so you can save time
Makes it easy to place the signature boxes, etc., on each document
Quickly sends the document to the other party and reminds them to sign

Cons

I can't think of anything that I would like to see improved

Likelihood to Recommend

I think Dropbox Sign is for you if you are in need of a platform that lets you easily and virtually sign documents or contracts. Especially if you are working remotely with clients, this makes it super seamless to send new clients docs without them having to figure out a way to sign and return them.

Katie Zaccardi

CEO / Coach in Marketing at Out to Be (Music, 1-10 employees)

Vetted Review

3 years of experience

Refused to Stop Auto-Billing or Remove Credit Card: Removed My Plan But Billed Me $1630! In my opinion, Unethical.

Rating: 1 out of 10

Incentivized

July 19, 2023

Use Cases and Deployment Scope

I personally feel so sick of the games and the run-around with Dropbox Sign. Called 4 times before I was billed asking them how to remove my credit card or stop auto billing but it was my experience, they did neither. In my experience, they canceled my plan but billed me $1630 anyways! I am personally disgusted by their lack of ethics. Also, I believe there are far less expensive options!

Pros

In my opinion, waste your times with customer support
In my experience, they bill you and refuse access to service

Cons

In my experience, customer service
In my experience, cancelling autobilling
In my experience, removing credit card without adding a new one
In my opinion, not holding people hostage to their subscription

Likelihood to Recommend

In my experience, it works for digital signing but so do dozens of other less expensive services with all the same features and more. Auto send sign request, etc. In my opinion, same basic stuff but fewer features than other ones like Zoho Sign, SignNow, and many other ones.

John Halas

Owner in Corporate at Noneya (Telecommunications, 201-500 employees)

Vetted Review

7 years of experience

I am a loyal user and have recommended it many times to other potential users.

Rating: 10 out of 10

Incentivized

December 15, 2022

Use Cases and Deployment Scope

I generate agreements and have them signed by both parties to the agreement.

Pros

Cost is reasonable
Allows for fast execution of agreements
Provides a good electronic paper trail

Cons

I get a lot of bounce backs that are not accurate--the other party did get the document even though Dropbox says they did not.
I would like the distribution order to be more obvious--its easy to miss.
I have used HelloSign for many years. So far I have not seen any improvements over what HelloSign offered.

Likelihood to Recommend

Under HelloSign I had a lot of trouble with Customer Service. Hopefully it is better staffed and more responsive under Dropbox Sign.

Verified User

Professional in Legal (Publishing company, 11-50 employees)

Vetted Review

9 years of experience

For us, its a game changer in the remote world

Rating: 10 out of 10

Incentivized

December 15, 2022

Use Cases and Deployment Scope

I use it to send contracts. We are a remote company, so it makes it easier to get contracts e signed. It also allows us to track the progress of the customer signing. IE if they read the contract or not. It also has a super useful feature that will nude the customer about signing. Love that.

Pros

“Nudge Customers to sign”
Keeps track of contracts
Makes it super simple to build fields
Shows history of viewing
Alerts when signed by parties

Cons

I kind of like it I don’t have any issues.

Likelihood to Recommend

It’s great to get contracts signed. Not sure what else it would be used for.

Marcus Johnson

Enterprise Sales Exec in Sales at NationBuilder (Computer Software, 51-200 employees)

Vetted Review

2 years of experience

Gets set up in a few minutes - simpler to get things done faster than docusign

Rating: 8 out of 10

Incentivized

December 13, 2022

Use Cases and Deployment Scope

Makes it pretty easy to have business development leads to sign our NDAs, Eval Agreements, all the way to closing.

Pros

Importing documents works great
Templates are huge time-savers
Audit trail of all the events leading up to the signing of the document

Cons

Ability to download an existing template
Make signing with finger more natural

Likelihood to Recommend

It works really well for user interviews release forms that need to be signed with every call I take. It would be great to have it connect and automatically send requests for signature closer to the data of the calendar meeting.

Verified User

C-Level Executive in Product Management (Computer Software company, 11-50 employees)

Vetted Review

2 years of experience

Great signature tool.

Rating: 10 out of 10

Incentivized

December 12, 2022

Use Cases and Deployment Scope

We use Dropbox sign to collect digital signatures on employee documents like contracts, amendments, and government forms. This allowed us to work completely digitally and saved a lot of work for us when we implemented it in 2020. At the time, I called it the best improvement to our Workflow for the whole year.

Pros

Ease of use.
Versitility.
Ability to work with templates.

Cons

Some types of templates only available with more expensive plans.
I wish invoices were sent to email.
I wish there were an integration with our ATS Personio.

Likelihood to Recommend

Well suited for a simple signature tool, for more complicated templates, we need to use another tool that integrates with our ATS and commission calculation tool.

Verified User

Manager in Human Resources (Computer Software company, 201-500 employees)

Vetted Review

2 years of experience

Breezy Mondays with nonsense Signing.

Rating: 10 out of 10

Incentivized

December 12, 2022

Use Cases and Deployment Scope

We use Dropbox sign to sign artists, work for hire, royalty agreements, etc. As a record label, this has solved the problem of easily and painlessly signing artists, Musicians, and vocalists remotely. Only a small part of the music industry still uses a studio location, and most records are made 100% remotely and usually spanning several countries. The integration with dropbox is important as we handle a massive amount of large files on a daily basis. We would not function without a digital signing capability.

Pros

The ease of preparing the document.
That you can predetermine where the signed contract should be saved.
The signing progress is very intuitive even for inexperienced users.
Template capabilities.
Compared to Google Drive it's a breeze.

Cons

Mobile functionality, it's not smooth to prepare contracts on the go with a smartphone (android).
Be able to buy more standard legal templates.
Clearer signup procedure, I joined when it was two companies thou.

Likelihood to Recommend

Excellent for work for hire, not only remotely. When you are running a shorthanded management crew that requires high mobility and flexibility, when short training time is required, in some countries, we still need to provide a rubber-stamp, but those cases are rare. Some heavy legal documentation we still prefer to prep and sign some hands-on.

Verified User

C-Level Executive in Professional Services (Music company, 1-10 employees)

Vetted Review

1 year of experience

Great service.

Rating: 10 out of 10

Incentivized

December 12, 2022

Use Cases and Deployment Scope

We use Dropbox Sign for our student forms like enrollment and deenrollment. It's an excellent paperless solution and streamlines our intake process.

Pros

User-friendliness for signers and our business.
Straightforward functions on documents.
Audit trail is AWESOME.

Cons

Sometimes Dropbox Sign will update, and our forms will go from "just right" to "one or two bugs".
Clicking a document to see preview opens it when I just want to see the preview.
No option to save document under a new name when I download it.

Likelihood to Recommend

It is perfectly suited for anyone who is computer literate. Older people have a hard time with it, from what I've experienced. It makes our paperwork super quick and easy.

Fiona Boyd

Office Manager in Customer Service at Knoxville Academy of Music (Music, 1-10 employees)

Vetted Review

Fast and secure option for businesses of any size.

Rating: 10 out of 10

Incentivized

December 12, 2022

Use Cases and Deployment Scope

We use Dropbox sign to send and sign the contracts for media distribution as well as for our contractors and freelancers.

Pros

Fast delivery.
High quality documentation.
Saving and storing documents in one place.
Clarity for all involved.

Cons

To be able to store the documents in one appropriate folder automatically.
To let the sending party know when the other opened/viewed/downloaded the document.
Integration with email.

Likelihood to Recommend

We use Dropbox to send out contracts to the creators we work with; it’s super fast, clear, and secure. When it comes to advertising that involves negotiation, we rather stick to the “old fashion” format.

Verified User

C-Level Executive in Corporate (Media Production company, 1-10 employees)

Vetted Review

1 year of experience

Grateful for Dropbox Sign.

Rating: 10 out of 10

Incentivized

December 11, 2022

Use Cases and Deployment Scope

We currently use Dropbox Sign for our offer letters, some internal documents, and to sign external documents. Our current HRIS offer letter process is clunky at best, and our ATS is not advanced enough, so we use Dropbox Sign for a quick and seamless offer send-off. I also use it as my preferred way to request signatures from my exec team if I need signatures for a contract or agreement for a vendor. It's also my preferred signature platform when my own signature is requested.

Pros

Document signature progress status updates.
Document storage.
Final copy of 100% signed document.
Customization of fields.

Cons

Auto field detection on an uploaded document.
Auto sizing of fields.
We love to see ways to embed the product in our existing softwares.

Likelihood to Recommend

Well-suited for: Offer letters if your current HRIS & ATS are not quite cutting it. Signature requesting from your colleagues, especially when you want to happen in a certain order.

Shelby Brown

HR Manager in Human Resources at CompanyCam (Computer Software, 201-500 employees)

Vetted Review

2 years of experience

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