Dropbox Sign Reviews & Insights

Score8.3 out of 10

409 Reviews and Ratings

Community insights

TrustRadius Insights for Dropbox Sign are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users consistently praise the platform for its intuitive user interface, straightforward navigation, and practical features. They often mention how easy it is to insert signatures, dates, names, and text into documents, enhancing their overall workflow efficiency.

Integration with Other Platforms: The seamless integration with Google Drive and Salesforce stands out as a highly valued feature among users. It streamlines document management processes and ensures contracts are securely saved without any hassle.

Cost-Effectiveness: A significant number of users express satisfaction with the platform's pricing, noting that it provides excellent value for money. They appreciate how the platform not only accelerates contract processing but also enhances security measures while reducing transaction costs effectively.

Reviews

178 Reviews

Dropbox Sign Review.

Rating: 10 out of 10

Incentivized

May 19, 2025

Use Cases and Deployment Scope

This product is great for organizations. You can quickly upload documents, e-sign them, and save the files securely through the cloud. The pricing is also affordable for users and organizations. It can be suitable for sales contracts and master service agreements, where you want to do a digital signature rather than a manual signature that would take time.

Pros

Quickly eSignature for sales agreement contract.
Cloud software tool.
The tool integrate with emails platform.

Cons

It can have better user Interface.
Its can support different languages; it would be helpful for other users.
I would like to see AI agent for any questions interactions.

Likelihood to Recommend

This software tool is excellent. You can upload any file you wish to have an eSignature, such as a sales agreement, master service agreement, or contract between two different entities. It would save time and be better than manually signing papers, which would take a lot of time.

Haider Sulail

Sales Account Manager in Sales at KBC Technologies (51-200 employees)

Vetted Review

View profile

Dropbox Sign is a MUST for every business with online sales!

Rating: 10 out of 10

September 25, 2024

Use Cases and Deployment Scope

When customers purchase backyard structures from our company, Dropbox Sign makes it so very easy for the contract to be signed through email. I love the reminder feature for customers who are not as quick to sign as we would hope. Dropbox Sign is an invaluable tool for the success of our business!

Pros

Ease of receiving signature from customer
Awesome reminder feature if customers don't sign within three days

Cons

It is perfect for my needs as is

Likelihood to Recommend

If a customer purchases a product over the phone, Dropbox Sign makes it easy to send them a contract and credit card authorization for their signature.

Verified User

Employee in Sales (11-50 employees)

Vetted Review

1 year of experience

Very user friendly and RELIABLE.

Rating: 10 out of 10

September 20, 2024

Use Cases and Deployment Scope

We use Dropbox Sign daily to collect signatures from our clients on fee contracts and court documents to retain us. Many of our clients live out of state, and Dropbox Sign helps us collect signatures instantly without emailing, downloading, signing, scanning, emailing, or mailing the originals back to us. It's also easy to use, track which documents are missing signatures, trigger reminders, and access any past fully executed documents.

Pros

User-friendly. No training of any sort needed to use. It's pretty self-explanatory.
Follow-ups. If a document goes unsigned, it automatically sends reminders, but you can also easily trigger reminders to be emailed.
The notifications are also super helpful. An email is sent if the signer even opens the document. It lets me know that someone saw what I sent them. I like getting another notification after they sign and a final email after everyone has signed the documents, including the executed document as an attachment. It's so helpful!

Cons

More font options. Some of the signature fonts are a little too bold. It would be nice to have more options that look realistic (not bold nor too neat).
Odd font size options are all even numbers. It would be nice to pick a font size between two numbers.
An "X" option for checkboxes instead of the check mark.

Likelihood to Recommend

Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.

Verified User

Employee in Legal (11-50 employees)

Vetted Review

4 years of experience

Mediocre product with security issues

Rating: 1 out of 10

Incentivized

February 23, 2024

Use Cases and Deployment Scope

My experience with Dropbox Sign's G2 marketing campaign left me feeling pretty let down. It just seemed like they weren't being totally upfront with their customers. And when it comes to the product itself, I've gotta say, it's not exactly blowing me away. Plus, I've heard some worrying things about security issues. Honestly, I wouldn't feel right recommending it to anyone, especially if they're concerned about keeping their stuff safe. I use sign for two of my businesses and considering different product at this time.

Pros

Nothing
Not a lot
Negligible difference

Cons

Security
User experience
Core functionality

Likelihood to Recommend

I've really given Dropbox Sign a fair shot, but I just can't bring myself to recommend it to anyone. Security is a big deal for me, and unfortunately - in my experience, it falls short in that department. Plus, when it comes to using it, I feel the whole experience is just kind of meh. It's not terrible, but it's definitely not wowing me either. And then there's the price... For what they're asking, in my opinion, there are definitely better options out there that offer more bang for your buck. All in all, I'd say it's worth exploring other alternatives before committing to Dropbox Sign.

Ivan Popov

Accountant in Customer Service at Ivan Popov CPA (1-10 employees)

Vetted Review

10 years of experience

View profile

Dropbox Sign Makes It Easy!

Rating: 9 out of 10

Incentivized

February 12, 2024

Use Cases and Deployment Scope

I use Dropbox Sign to sign contracts between me and new clients. They make it super easy to quickly and easily sign documents with someone you are working remotely with.

Pros

Easily upload and organize documents to be signed
Allows you to add templates so you can save time
Makes it easy to place the signature boxes, etc., on each document
Quickly sends the document to the other party and reminds them to sign

Cons

I can't think of anything that I would like to see improved

Likelihood to Recommend

I think Dropbox Sign is for you if you are in need of a platform that lets you easily and virtually sign documents or contracts. Especially if you are working remotely with clients, this makes it super seamless to send new clients docs without them having to figure out a way to sign and return them.

Katie Zaccardi

CEO / Coach in Marketing at Out to Be (1-10 employees)

Vetted Review

3 years of experience

Refused to Stop Auto-Billing or Remove Credit Card: Removed My Plan But Billed Me $1630! In my opinion, Unethical.

Rating: 1 out of 10

July 19, 2023

Use Cases and Deployment Scope

I personally feel so sick of the games and the run-around with Dropbox Sign. Called 4 times before I was billed asking them how to remove my credit card or stop auto billing but it was my experience, they did neither. In my experience, they canceled my plan but billed me $1630 anyways! I am personally disgusted by their lack of ethics. Also, I believe there are far less expensive options!

Pros

In my opinion, waste your times with customer support
In my experience, they bill you and refuse access to service

Cons

In my experience, customer service
In my experience, cancelling autobilling
In my experience, removing credit card without adding a new one
In my opinion, not holding people hostage to their subscription

Likelihood to Recommend

In my experience, it works for digital signing but so do dozens of other less expensive services with all the same features and more. Auto send sign request, etc. In my opinion, same basic stuff but fewer features than other ones like Zoho Sign, SignNow, and many other ones.

John Halas

Owner in Corporate at Noneya (201-500 employees)

Vetted Review

7 years of experience

Easy to use Signature Program that helps clients sign contracts faster!

Rating: 10 out of 10

Incentivized

July 6, 2023

Use Cases and Deployment Scope

I use Dropbox Sign to send and have contracts signed by my clients. This software helps with following and reminding clients who have not signed as well as making it easy for them to sign the documents. It also helps keep my signed documents in one place and very easy to find.

Pros

Ease of use
reminder to signees
easy to insert signatures, dates, names and text

Cons

Allow editing of docuement once it has been sent if there is an error.
Allow folders to organize multiple signed contracts from different clients

Likelihood to Recommend

It is perfect for both my real estate and social media businesses. It is also great for miscellaneous contracts that I need to send and sign.

Laura Yazdi

Founder/CEO in Marketing at Laura Lily LLC (1-10 employees)

Vetted Review

2 years of experience

View profile

Highly recommend! You cannot go wrong.

Rating: 8 out of 10

Incentivized

June 29, 2023

Use Cases and Deployment Scope

I use Dropbox Sign to have tenants sign documents with other organizations on MOUs, etc. It eliminates having to make the signee come into our office and make unnecessary trips when they can open their computer and sign the document. Dropbox Sign is used almost daily and is very user-friendly.

Pros

Very easy to use
Enhanced contract speed
Enhanced security
Lower transaction cost

Cons

Sometimes compatibility issues
Risk of unverified signer

Likelihood to Recommend

Some of our clients are elderly and unable to make a trip into our office for a wet signature, Dropbox Sign eliminates this problem.

Karen Gheorma

Program Director in Professional Services at Habitat for Humanity Yuba Sutter (11-50 employees)

Vetted Review

1 year of experience

Office Efficiencies to Improve ROI and keep an audit trail

Rating: 9 out of 10

June 2, 2023

Use Cases and Deployment Scope

Cloud storage initially, changing a paper based office to an electronic office - what a great relief to do this! Manual signatures to E signatures - why did I not see or use this functionality sooner? What a Godsend! Thsi has improved efficiencies way above my expectations as clients do not have scanners, cannot come in or keep appointments.... blah blah blah. I can even monitor outstanding E signatures through the automatically pending emails.

Pros

E signature for getting clients to sign who don't have scanners and find an excuse not to do it - no excuses now!
E signature for ensuring everything is properly signed and where to sign
E Signature for compliance and state stamping purposes - yet another great attribute

Cons

All of my product providers need to recognize this as E signing software - not quite there yet
It would be great if would specifically sync in with the product providers that accept this E signing format
The dating format would be better if it defaulted to Australian ways i.e. day/month/year

Likelihood to Recommend

Why did I not do this sooner!
E signing and storage all in one.
It assists in compliance orientated documentation for my very compliant profession, and also creates an audit trail.
What more could I ask for?
I have contractual agreements which must be signed by a due date and this platform really assist in making this a reality.

MICHAEL HANCOCK

Director in Professional Services at Proactiv Financial Solutions (1-10 employees)

Vetted Review

2 years of experience

E-Sign? Here's Dropbox Sign!

Rating: 10 out of 10

Incentivized

March 8, 2023

Use Cases and Deployment Scope

Whenever files such as photos, documents, and videos need a signature, this tool is a great assistance that fully functions. I love how this tool works because it's convenient, and user- friendly.

Pros

adding signatures on files
easier to navigate
simple but meaningful functionalities

Cons

For the whole duration that I used this tool, I love how it operates. user-friendly, easier to navigate.

Likelihood to Recommend

I really have a problem of how should I do this certain things, but thankfully, reusable templates, and reminders are available, hence made my work easier.

Marc Joseph Bituin

Customer Service Representative in Customer Service at School (10,001+ employees)

Vetted Review

1 year of experience

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Very user friendly and RELIABLE.

Rating: 10 out of 10

September 20, 2024

Use Cases and Deployment Scope

Pros

User-friendly. No training of any sort needed to use. It's pretty self-explanatory.
Follow-ups. If a document goes unsigned, it automatically sends reminders, but you can also easily trigger reminders to be emailed.
The notifications are also super helpful. An email is sent if the signer even opens the document. It lets me know that someone saw what I sent them. I like getting another notification after they sign and a final email after everyone has signed the documents, including the executed document as an attachment. It's so helpful!

Cons

More font options. Some of the signature fonts are a little too bold. It would be nice to have more options that look realistic (not bold nor too neat).
Odd font size options are all even numbers. It would be nice to pick a font size between two numbers.
An "X" option for checkboxes instead of the check mark.

Likelihood to Recommend

Verified User

Employee in Legal (11-50 employees)

Vetted Review

4 years of experience