Dropbox Sign Professional, Scientific, and Technical Services Reviews & Insights

Score8.3 out of 10

409 Reviews and Ratings

Community insights

TrustRadius Insights for Dropbox Sign are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users consistently praise the platform for its intuitive user interface, straightforward navigation, and practical features. They often mention how easy it is to insert signatures, dates, names, and text into documents, enhancing their overall workflow efficiency.

Integration with Other Platforms: The seamless integration with Google Drive and Salesforce stands out as a highly valued feature among users. It streamlines document management processes and ensures contracts are securely saved without any hassle.

Cost-Effectiveness: A significant number of users express satisfaction with the platform's pricing, noting that it provides excellent value for money. They appreciate how the platform not only accelerates contract processing but also enhances security measures while reducing transaction costs effectively.

Reviews

46 Reviews

Professional, Scientific, and Technical Services

Dropbox Sign Review.

Rating: 10 out of 10

Incentivized

May 19, 2025

Use Cases and Deployment Scope

This product is great for organizations. You can quickly upload documents, e-sign them, and save the files securely through the cloud. The pricing is also affordable for users and organizations. It can be suitable for sales contracts and master service agreements, where you want to do a digital signature rather than a manual signature that would take time.

Pros

Quickly eSignature for sales agreement contract.
Cloud software tool.
The tool integrate with emails platform.

Cons

It can have better user Interface.
Its can support different languages; it would be helpful for other users.
I would like to see AI agent for any questions interactions.

Likelihood to Recommend

This software tool is excellent. You can upload any file you wish to have an eSignature, such as a sales agreement, master service agreement, or contract between two different entities. It would save time and be better than manually signing papers, which would take a lot of time.

Haider Sulail

Sales Account Manager in Sales at KBC Technologies (Information Technology & Services, 51-200 employees)

Vetted Review

View profile

Very user friendly and RELIABLE.

Rating: 10 out of 10

Incentivized

September 20, 2024

Use Cases and Deployment Scope

We use Dropbox Sign daily to collect signatures from our clients on fee contracts and court documents to retain us. Many of our clients live out of state, and Dropbox Sign helps us collect signatures instantly without emailing, downloading, signing, scanning, emailing, or mailing the originals back to us. It's also easy to use, track which documents are missing signatures, trigger reminders, and access any past fully executed documents.

Pros

User-friendly. No training of any sort needed to use. It's pretty self-explanatory.
Follow-ups. If a document goes unsigned, it automatically sends reminders, but you can also easily trigger reminders to be emailed.
The notifications are also super helpful. An email is sent if the signer even opens the document. It lets me know that someone saw what I sent them. I like getting another notification after they sign and a final email after everyone has signed the documents, including the executed document as an attachment. It's so helpful!

Cons

More font options. Some of the signature fonts are a little too bold. It would be nice to have more options that look realistic (not bold nor too neat).
Odd font size options are all even numbers. It would be nice to pick a font size between two numbers.
An "X" option for checkboxes instead of the check mark.

Likelihood to Recommend

Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.

Verified User

Employee in Legal (Law Practice company, 11-50 employees)

Vetted Review

4 years of experience

Mediocre product with security issues

Rating: 1 out of 10

Incentivized

February 23, 2024

Use Cases and Deployment Scope

My experience with Dropbox Sign's G2 marketing campaign left me feeling pretty let down. It just seemed like they weren't being totally upfront with their customers. And when it comes to the product itself, I've gotta say, it's not exactly blowing me away. Plus, I've heard some worrying things about security issues. Honestly, I wouldn't feel right recommending it to anyone, especially if they're concerned about keeping their stuff safe. I use sign for two of my businesses and considering different product at this time.

Pros

Nothing
Not a lot
Negligible difference

Cons

Security
User experience
Core functionality

Likelihood to Recommend

I've really given Dropbox Sign a fair shot, but I just can't bring myself to recommend it to anyone. Security is a big deal for me, and unfortunately - in my experience, it falls short in that department. Plus, when it comes to using it, I feel the whole experience is just kind of meh. It's not terrible, but it's definitely not wowing me either. And then there's the price... For what they're asking, in my opinion, there are definitely better options out there that offer more bang for your buck. All in all, I'd say it's worth exploring other alternatives before committing to Dropbox Sign.

Ivan Popov

Accountant in Customer Service at Ivan Popov CPA (Accounting, 1-10 employees)

Vetted Review

10 years of experience

View profile

Easy to use Signature Program that helps clients sign contracts faster!

Rating: 10 out of 10

Incentivized

July 6, 2023

Use Cases and Deployment Scope

I use Dropbox Sign to send and have contracts signed by my clients. This software helps with following and reminding clients who have not signed as well as making it easy for them to sign the documents. It also helps keep my signed documents in one place and very easy to find.

Pros

Ease of use
reminder to signees
easy to insert signatures, dates, names and text

Cons

Allow editing of docuement once it has been sent if there is an error.
Allow folders to organize multiple signed contracts from different clients

Likelihood to Recommend

It is perfect for both my real estate and social media businesses. It is also great for miscellaneous contracts that I need to send and sign.

Laura Yazdi

Founder/CEO in Marketing at Laura Lily LLC (Marketing & Advertising, 1-10 employees)

Vetted Review

2 years of experience

View profile

Dropbox Sign a great partner and tool for rapid eSignature capability

Rating: 9 out of 10

Incentivized

March 4, 2023

Use Cases and Deployment Scope

Dropbox Sign is a tightly integrated solution into the PageUp platform, enabling customers to easily generate documents during the recruiting process which include eSignature requests. This enables our clients to get offers of employment and contracts to candidates rapidly whilst providing a simple eSignature flow to receive completed documents instantly. They've been a great partner for PageUp and our customers.

Pros

Easy setup
Simple user experience
Good support

Cons

If anything the customer purchasing process for our clients could be a little more efficient

Likelihood to Recommend

Dropbox Sign is a great tool for providing an embedded eSignature flow in our SaaS product. They are a great partner to support our engineering team and ongoing support and partnership management

Verified User

Executive in Sales (Information Technology & Services company, 201-500 employees)

Vetted Review

Reseller

4 years of experience

DropBox Helps Close Deals Faster

Rating: 10 out of 10

Incentivized

February 21, 2023

Use Cases and Deployment Scope

We use it to send contracts for signature. It helps to speed up the time to close and also integrates with our CRM to track this activity in HubSpot. We find it useful to automate the process and improve efficiencies.

Pros

automation with CRM
improve time to close
optimize processes

Cons

More complex integration with HubSpot and other CRMs to deliver contracts from the CRM directly.

Likelihood to Recommend

We find it's great to send any type of contract for our business whether it's a proposal for sales, NDA, etc. It helps to keep track of these items not only in DropBox, but also in our CRM tool.

Elyse Meyer

President & Founder in Marketing at Prism Global Marketing Solutions (Marketing & Advertising, 1-10 employees)

Vetted Review

7 years of experience

View profile

No muss, no fuss with Dropbox Sign

Rating: 9 out of 10

Incentivized

February 8, 2023

Use Cases and Deployment Scope

I namely use it for contract signing and the occasional letter to a client that needs my signature. Also I use it when a digital signature is needed for documents for admin/official purposes, like tax forms to the IRS.

Pros

It makes it easy to put fields into a document
The price is right for my needs
the audit trail it provides is important

Cons

Nothing that I can think of, but honestly, it is not a product I use or need daily

Likelihood to Recommend

If you need a cheaper alternative to DocuSign and you only need it for digital signatures, then it is a great alternative to Adobe Acrobat. Also for the free package, they offer three signatures a month which is not a bad deal if you don't need these kinds of services regularly.

Scott Rosenblum

President/Founder in Professional Services at LEVEL PR (Public Relations & Communications, 1-10 employees)

Vetted Review

2 years of experience

View profile

Dropbox Sign Bravo!

Rating: 9 out of 10

Incentivized

January 7, 2023

Use Cases and Deployment Scope

All of our contracts are done via electronic signature and are unique to each client. Even without using the template feature, this is very easy to do.

Pros

Efficiency
Time Stamped
Easy user Interface

Cons

Clients think they have to sign to read the agreements. The button to view and/or download should be easier to find.
Customers of yours (us) should have a choice of whether a client can download or only view onscreen a contract before signing.

Likelihood to Recommend

We were users of Hellosign when Dropbox Sign purchased the software. We were worried it would become ignored. So far incredible they have done is to improve the product. Bravo!

Jon Coward

CEO in Corporate at 7 Sided Cube (Marketing & Advertising, 1-10 employees)

Vetted Review

5 years of experience

Great for any user!

Rating: 10 out of 10

Incentivized

December 28, 2022

Use Cases and Deployment Scope

I work with a variety of professionals all over the country. Dropbox sign allows me to get important documents signed no matter where the client is.

Pros

Easy to use

Cons

When the system sends a reminder to a client that they have a document to sign I would also like a copy of that email

Likelihood to Recommend

I am able to get contracts signed by people that work all over the country quickly. This product is great!

Natasha Bures

CEO (Chief Executive Officer) at Prairie Flower Billing (Accounting, 1-10 employees)

Vetted Review

2 years of experience

Hellosign Sign (now Dropbox Sign) is the best signature service we have used by far and we send out dozens of documents a day and use the link templates.

Rating: 10 out of 10

Incentivized

December 20, 2022

Use Cases and Deployment Scope

I have used many signing services, and hello sign is by far the easiest to use and most reliable. I love that it auto-detects fields from a PDF as this greatly saves time in sending standard IRS, SBA, or our own documents as we only have to add a signature field and don't have to add every single field like we have had to do with other signing services. Also, our clients constantly report that they find it very easy to sign in on their phones.

Pros

Works well on mobile devices.
Auto detects PDF fields.
Is very easy to use and auto fills emails as you type them.

Cons

Doesn't recognize signature fields in PDFs.
Signing links don't support multiple signers.
Doesn't work well with word docs.

Likelihood to Recommend

It is well suited to any business which has its customers fill out or sign documents. It is good for both contracts and applications and information gathering. Also good for contractor docs. Not sure what it isn't suited for as it fills all of our needs. We use it a ton.

Adrian Oliva

Managing Member in Corporate at London Olive Capital (Management Consulting, 1-10 employees)

Vetted Review

4 years of experience

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Very user friendly and RELIABLE.

Rating: 10 out of 10

Incentivized

September 20, 2024

Use Cases and Deployment Scope

Pros

User-friendly. No training of any sort needed to use. It's pretty self-explanatory.
Follow-ups. If a document goes unsigned, it automatically sends reminders, but you can also easily trigger reminders to be emailed.
The notifications are also super helpful. An email is sent if the signer even opens the document. It lets me know that someone saw what I sent them. I like getting another notification after they sign and a final email after everyone has signed the documents, including the executed document as an attachment. It's so helpful!

Cons

More font options. Some of the signature fonts are a little too bold. It would be nice to have more options that look realistic (not bold nor too neat).
Odd font size options are all even numbers. It would be nice to pick a font size between two numbers.
An "X" option for checkboxes instead of the check mark.

Likelihood to Recommend

Verified User

Employee in Legal (Law Practice company, 11-50 employees)

Vetted Review

4 years of experience