TrustRadius Insights for Hearsay, now part of Yext are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Responsive and helpful support: Many users have expressed their appreciation for the responsive and helpful support provided by the team. Several reviewers have mentioned that the support team is quick to respond to inquiries and provides valuable assistance when needed.
Highly regarded compliance features: The compliance features of the product are highly regarded and considered leading in the industry. Numerous users have praised these features, stating that they provide a comprehensive solution for ensuring regulatory compliance.
Intuitive and user-friendly platform: Users find the platform intuitive and user-friendly, making tasks easy to complete. Many reviewers have commented on how easy it is to navigate through the system, allowing them to quickly accomplish their desired actions without any confusion or difficulty.
There was a requirement of a single dashboard to post updates across all social media handles. There was a requirement to see at one place all analysis related to the posts to decide our marketing strategies. Hearsay Social was a perfect software that helped us with the same. We have 3 major Social Media Handles like FB, Insta and Twitter and all of them are managed well from a single dashboard. This saves our tine, effort and energy. It is also far more efficient.
Pros
Single dashboard of all your social media channels
Automation of posts
Scheduled posting as per design
Great for analytics & customer Interactions
Cons
Lacks ability for significant flexibility and customization
Mobile app sometimes does not save the posts that are edited
It does allow you to tag or hashtag any post.
Likelihood to Recommend
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
VU
Verified User
Director in Information Technology (1-10 employees)