HealthStream Learning Management System Reviews & Insights

Score10 out of 10

35 Reviews and Ratings

Community insights

TrustRadius Insights for HealthStream Learning Management System are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

HealthStream is a versatile platform that is utilized by various healthcare organizations to meet their education and training needs. For instance, University Healthcare Alliance relies on HealthStream to ensure compliance with clinical, non-clinical, and regulatory courses, while also connecting users to live classroom opportunities. COOK Medical utilizes HealthStream to provide formal training on hospital protocols, enabling employees to understand their legal obligations and responsibilities for the safety of themselves and others. Similarly, Genesis Health Systems relies on HealthStream to track course completions for their vast workforce of 5,000 healthcare employees, increasing compliance with Joint Commission and CMS regulations.

HealthStream serves as a one-stop employee portal for healthcare workers across multiple organizations. It allows them to access essential functionalities such as uploading educational materials, tracking classes for compliance with Joint Commission requirements, ensuring employee proficiency through demonstrations, and managing payroll and leave matters. Additionally, the platform supports the creation, distribution, and monitoring of training modules and certifications across multiple locations. Furthermore, HealthStream is not limited to individual institutions but extends its benefits across entire hospital networks. Several major hospitals rely on this platform for eLearnings, yearly required training sessions, Epic Testing, and maintenance of extensive employee transcripts. The ability to fulfill these training needs online eliminates the need for costly and time-consuming classroom sessions.

Moreover, HealthStream plays a crucial role in managing nurses' prestart education within large companies with multiple brands and offices. Its enterprise-wide Learning Management System facilitates initial hire onboarding as well as ongoing regulatory and compliance training. User-specific course assignments based on job roles are made possible through the platform's tracking features which enable accurate completion records for accreditation and regulatory audits. Apart from its impact on compliance and education requirements, HealthStream has proven instrumental in specific areas such as CPR and ACLS certification at a community-based hospital. Staff members are now able to train around the clock, reducing travel time and costs. The platform's Authoring Center empowers healthcare organizations to create custom courses tailored to their facility or department, ensuring relevant and effective training.

Overall, HealthStream has garnered positive feedback from users who appreciate its ability to centralize training and education efforts across healthcare organizations. It is utilized by employees at all levels, from new hires receiving necessary onboarding training to existing staff accessing additional training resources, including annual requirements and company policy updates. With its flexible features and user-friendly interface, HealthStream has successfully provided continuing education for the entire hospital staff. Various departments have utilized the platform to efficiently distribute important information and ensure that employees are up-to-date with company policies and new systems, services, or features.

One of the key advantages of HealthStream is its ability to streamline the training process for organizations with multiple locations. By using the platform, healthcare providers can assign and monitor courses for regulatory reasons and job-specific training across various sites. This ensures consistency in training standards and helps organizations stay compliant with industry regulations. HealthStream has also been highly beneficial for new hires, as it enables them to receive necessary training upon onboarding. The platform provides a comprehensive library of resources that can support new employees in learning about their roles and responsibilities within the organization. This not only enhances their understanding but also contributes to a smoother transition into their new positions. Existing employees have also greatly benefited from HealthStream by gaining access to additional training opportunities. The platform offers a wide range of courses that go beyond mandatory requirements, allowing employees to further develop their skills and knowledge in areas relevant to their roles. This continuous learning approach fosters professional growth and keeps employees engaged and motivated.

In summary, HealthStream serves as a valuable tool for healthcare organizations in meeting compliance requirements, providing ongoing education and training, streamlining processes across multiple locations, and supporting the development of both new hires and existing staff. Its user-friendly interface combined with its extensive library of resources makes it an essential platform in the healthcare industry.

HealthStream Learning Management System Reviews

21 Reviews

Healthstream is ok for Healthcare Learning

Rating: 5 out of 10

Incentivized

February 14, 2020

Use Cases and Deployment Scope

We used it across the organization to complete compliance and job-specific training. This was used at about 20 different locations as well as corporate. We used the HealthStream package of courses, as well as built our own courses and uploaded them into HealthStream. It addresses training needs for compliance reasons.

Pros

Track training.
Reporting.

Cons

Course building.
More intuitive.

Likelihood to Recommend

Healthstram is good for healthcare, but there may be other options out there. They claim to be used in the majority of hospitals, so that’s nice as there is less of a learning curve for people in the healthcare field. I was not impressed from a learning perspective on the courses that they had in their course package, but it’s easier than building courses if you don’t have an instructional designer on staff.

Verified User

Former Employee in Human Resources (5001-10,000 employees)

Vetted Review

1 year of experience

HealthStream will help you meet your training needs

Rating: 9 out of 10

Incentivized

January 17, 2020

Use Cases and Deployment Scope

HealthStream is used by our organization as our initial hire and annual ongoing regulatory and compliance training solution for all employees across the whole organization. HealthStream allows us to assign courses according to job role. We can also track and monitor when training has been completed. In the case of an accreditation or regulatory audit, HealthStream allows us to show compliance with the required training courses spanning the areas of compliance, HIPAA, Privacy & Security, OSHA, employee and patient safety and Human Resources. We are also able to create and assign our own authored content for more organization specific training.

Pros

Tracking compliance
Verifying content is up to date and accurate

Cons

Authoring your own content required a lot of training
Would like the ability to assign competencies that more then one person could sign in to

Likelihood to Recommend

HealthStream is well suited for large or spread out organizations where in person training is not always feasible. It would be less appropriate for a business with less than 10 employees where in person training can be done.

Verified User

Director in Corporate (501-1000 employees)

Vetted Review

9 years of experience

HealthStream Review - Dedicated Education Platform

Rating: 8 out of 10

Incentivized

January 9, 2020

Use Cases and Deployment Scope

We currently use HealthStream to manage our nurses prestart education. This includes courses on identified deficiencies, specialty exams, and other content exams for things such as pharmacology and dysrhythmia. This program is used across all brands within our companies- approximately 15+ and across various offices throughout the US- approximately 15+. This program helps us to manage all needed education on one platform.

Pros

Allows us to schedule courses to reoccur yearly.
Allows us to print a fully completed transcript of course completions.

Cons

It is difficult to see what assessments were failed without additional transcript report changes.
It is not able to accommodate CE credits for International Nurses applying for US licensure.

Likelihood to Recommend

HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.

Verified User

Employee in Human Resources (1001-5000 employees)

Vetted Review

1 year of experience

HealthStream: Winner!

Rating: 10 out of 10

Incentivized

October 10, 2019

Use Cases and Deployment Scope

I use HealthStream to adhere to compliance in my department. I listen and view training about company policy, as well as new systems, services, or features that we add. Healthstream is used by our entire system for these same reasons. Healthstream allows our departments to push out needed info in a timely manner.

Pros

Notifies you when there is new training.
The modules are very easy to use.
The configuration of the system is well built.

Cons

The system notifies quite frequently when training is due.
It would be great to have a mobile feature to do training on the go.

Likelihood to Recommend

Healthstream is best suited for a company that needs to get info out to all in a timely manner.

Verified User

Analyst in Research & Development (10,001+ employees)

Vetted Review

3 years of experience

HealthStream Review

Rating: 9 out of 10

Incentivized

April 18, 2018

Use Cases and Deployment Scope

HealthStream is used across the entire organization I believe. It is a great way to administer a hospital-wide policy competency. Whenever a new program will be rolled out our first interaction with it is almost always through Healthstream. It allows managers to assign new tasks and make sure we have completed them with a passing grade.

Pros

Allows you to be able to keep track of all your assignments from your manager.
Often gives you the ability to test out of having to do the training with a pretest
Keeps all your completed work for you to review or look back on should you need a refresher.

Cons

On more than one occasion healthstream notified me that I had a task to be done, but it was nowhere to be found in my assignments.

Likelihood to Recommend

We often use healthstream as a way to complete our yearly competency of hospital protocol and policies. Its a great time saver for things like HIPAA practice and emergency code situations without having to have a meeting every year covering the same thing. Sometimes I do wish we had a meeting about new applications and programs instead of just healthstream, but I think that's a department issue more than a healthstream one.

rachel durkan

Health Unit Coordinator at Brigham and Women's Hospital (10,001+ employees)

Vetted Review

4 years of experience

View profile

Never knew how great it was until I tried another corporate learning program

Rating: 10 out of 10

Incentivized

January 30, 2018

Use Cases and Deployment Scope

HealthStream is used by the entire hospital system. It allows departments to assign mandatory training to their employees to ensure everyone is on the same page. There are also learning assignments that the entire enterprise gets. They can be set to retake the course every x months to ensure continued learning. It allows employees to complete training on their own time since everyone in the hospital is so busy it makes simple training available online instead of requiring in-person training.

Pros

Extremely broad customization. Each task or assignment can be distributed to everyone, a department, a role, etc.
Easy interface: it doesn't require a bunch of pop-ups, everything just flows.
Minimal requirements: most courses just need a browser, no plug-ins or additional features.

Cons

Hard to ensure learning retention since employees can simply click through the modules if they choose.
It doesn't remind the employees via email that assignments are due, you have to log in to the site to see that.

Likelihood to Recommend

It is extremely helpful for assigning learning opportunities to staff members. You can easily choose which assignments are necessary for which roles and departments. If items should be revisited annually you can easily configure that setting so the course reassigns each year. This feature is super helpful for compliance measures. It is not practical if hands on learning is required. In healthcare there are many things that can be addressed via HealthStream but you have to understand the limits - we wouldn't teach CPR via an online module.

Taylor Read

Research Coordinator in Research & Development at Northwestern University - The Feinberg School of Medicine (10,001+ employees)

Vetted Review

3 years of experience

View profile

HealthStream Review

Rating: 5 out of 10

Incentivized

January 29, 2018

Use Cases and Deployment Scope

It is being used by the entire organization. The organization uses it as an employee portal for payroll and leave. It also contains modules and tests for healthcare workers such as C. diff, environmental safety, falls safety, and child abuse education modules. We can view and print our W-2 forms and paystubs on Healthstream.

Pros

Integrated employee management website
Easy to use
User-friendly

Cons

Interface is not intuitive
Not compatible with a few browsers
Issues logging in - server

Likelihood to Recommend

HealthStream is well suited for the healthcare industry such as hospitals and clinics. It is good to have an integrated employee management system in big organizations.

Vineeta Kanbur

resident in Human Resources at Texas Tech University Health Sciences Center (1001-5000 employees)

Vetted Review

3 years of experience

View profile

HealthStream is a vital resource to quickly learn hospital protocols

Rating: 8 out of 10

Incentivized

February 16, 2015

Use Cases and Deployment Scope

HealthStream is used at COOK Medical for formal training on Hospital protocols for various departments around the hospital. HealthStream is vital to understanding what your legal obligations and bounds are to protect your safety as well as the safety of those around you.

Pros

Providing detailed scenarios of realistic situations you may be in.
Providing up-to-date changes in healthcare safety.
Listing your legal obligations and bounds as well as what is appropriate behavior for certain healthcare departments.

Cons

Hard to get started.
Too many steps to verify course completion.
User's homepage is unclear and confusing.

Likelihood to Recommend

How familiar [are they with HealthStream] and how often will they take advantage of the training? Should offer more of an entry level version and an everyday user fresher training focused on recent changes and less on the basics.

Bradley Doepker

Research and Development Engineer Project Leader in Engineering at Cook Medical: Endoscopy Division, Biliary Team (5001-10,000 employees)

Vetted Review

3 years of experience

Health Stream great Asset

Rating: 9 out of 10

Incentivized

February 6, 2015

Use Cases and Deployment Scope

[HealthStream is being used as an] enterprise-wide LMS with off the self content and authoring capabilities.

Pros

LMS functions are excellent
Content partners are excellent
Self authoring aspects are good

Cons

Class maintenance
Reporting
Add video content to authored courses

Likelihood to Recommend

How does HealthStream interact with your HRIS system to update employee files?

Verified User

Manager in Human Resources (1001-5000 employees)

Vetted Review

2 years of experience

HealthStream Review

Rating: 7 out of 10

Incentivized

February 6, 2015

Use Cases and Deployment Scope

We use HealthStream across multiple hospitals to assign out and monitor courses for regulatory reasons.

Pros

It works well to assign out courses for regulatory purposes.
We also purchases the competency center, which costs extra, to track on-line demonstration of a course. Staff like this and we don't have paper being shuffled between departments any longer.
For the most part staff can use HealthStream easily w/o much instruction.

Cons

From an administrative point of a view they use an "and" relationship in their database and they need to move to and and/or relationship. So a nurse can work in the ED and hold a second job in the medical/peds. Right now HealthStream doesn't find that nurse and it takes a lot of work to find that 2nd job code on the administrative side. HealthStream should be able to pick that up.
It is lacking a 2nd supervisor field to pick up the 2nd job codes that are created which links up to issue number one. Once you find the 2nd job code you can't link it to 2nd supervisor.
The HLC/competency center needs alot more programming work. It's a newer program for HealthStream and missing alot needed requests. It needs checklist functionality or some special editable fields and an ability to change rater on the assignments to help the educators.

Likelihood to Recommend

HealthStream is a good product overall but doesn't have all the bells and whistles that some other products may have but I am guessing you pay more for those other products.

Verified User

Administrator (5001-10,000 employees)

Vetted Review

4 years of experience