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Haptik

Score8 out of 10

2 Reviews and Ratings

What is Haptik?

Haptik helps businesses build AI-assisted Chatbots using Industry AI models with domain-specific intelligence to accurately comprehend user intent and deliver contextual responses solving user inquiries end-to-end.

Haptik is a part of the Jio - Google - Facebook digital ecosystem since 2019. They aim to to leverage these partnerships to deliver even greater customer success, and advance Conversational AI revolution to a new phase.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Get real-time chat disposition trends, scrutinize abandoned chats & set custom auto-response for offline hours & delays

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

FAQs

What are Haptik's top competitors?
LivePerson Conversational Cloud, Genesys DX (discontinued), and Drift, now part of salesloft are common alternatives for Haptik.
Who uses Haptik?
The most common users of Haptik are from B2C.