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Guru Construction Reviews & Insights

Score9.5 out of 10

518 Reviews and Ratings

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Who buys & uses Guru

Based on 223 HG Insights installations.

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Insights from Guru

Synthesised from 21 verified reviews.

Overview

Synthesised from 21 reviews | Last Published May 26, 2026

Guru functions as a centralized knowledge management platform, providing a single source of truth for daily updates, project knowledge, and procedural guides within organizations. In TrustRadius reviews, users widely report enhanced operational efficiency and improved information accessibility, with 38% citing significant time savings due to readily available information. Its robust search functionality and effective content organization are frequently highlighted.

Emerging positives include its AI-powered question answering and seamless integrations with other applications like Slack. However, reviewers frequently noted areas for improvement, particularly concerning AI search relevance and overall user interface, each mentioned by 24% of reviewers. Other concerns include the need for more robust organization features and better content formatting. Overall, reviewers find Guru a valuable tool for knowledge centralization, despite these areas for refinement.

Pros

  • Robust and quick search functionality for information retrieval
  • Efficient organization and categorization of knowledge content
  • Intuitive and user-friendly interface for navigation
  • Enhanced operational efficiency through quick information access
  • Seamless integration with other applications like Slack and Salesforce

Cons

  • Inconsistent accuracy and relevance of AI search results
  • User interface and experience require refinement
  • Limited or insufficient content organization and categorization features
  • Issues with content formatting and presentation
  • Desire for expanded integration capabilities
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Guru Reviews

3 Reviews
ConstructionConstruction1Civil Engineering1Building Materials1

I got Guru'd, and, I'd do it again

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Myself and the team utilize Guru to create documentation of solutions, processes, and notes.

The issues with our previous Wiki and MS Office document solution were:
  • Multiple sources and location of data
  • Insufficient tracking of information owner
  • Old and/or not up to date information

Guru was able to centralize the data with clarity on owner and as a bonus, we are able to set the review date, which shows up in the interface and can also be configured to notify in Microsoft Teams.

Pros

  • Very simple data entry
  • Easy searching for data
  • Ability to set date reminders for card (Guru calls posts cards) review

Cons

  • Cards downloaded as a PDF are Guru branded
  • No ability to company cards when downloaded as PDF's
  • Copy/Paste of web browser card information has occasionally caused issues with graphics in the past using Google Chrome, MS Edge, Vivaldi, and Firefox

Likelihood to Recommend

Good for:
  • Trackable and searchable data sources
  • Quickly and easily adding information for future use
  • Keeping information up to date
  • Organizing information

Not good for:
  • Highly formatted information
  • Data needing search with non-standard characters
GF
Gregg Frank
Business Analyst in Information Technology at Westwood Professional Services (Civil Engineering, 1001-5000 employees)
Vetted Review
Guru
3 years of experience
View profile

Processes to perfection!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Guru stores our processes and other important information. It is used as an easy-access platform to keep our processes up to date.

Pros

  • Organizing information.
  • Regular verification checks.
  • There are various ways to view the stored information.
  • Easy search bar.

Cons

  • Downloading to pdf - often crashes.
  • Quick add cards would be easier.
  • Different fonts please!

Likelihood to Recommend

It is so handy for inducting new staff and implementing processes. Each time a new staff member comes on board, we refer to the cards we have to teach them our processes. I don't believe it would be suited for any of our physical work on a construction site, but more so for in-office processes.
VU
Verified User
Manager in Marketing (Construction company, 11-50 employees)
Vetted Review
Guru
3 years of experience

GURU is helpful

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

GURU helps us a lot to solve the concerns or issue of the clients.

Pros

  • Process: Late Returns Less Than 24 Hours
  • Process: Host Cancellation - Host Uncomfortable
  • Process: Rebooking for Expired + Host Declined Requests
  • Guest Happiness Initiative - Cancellation Coverage + Rebookings
  • Guest Happiness Initiative - Cancellation Coverage + Rebookings

Cons

  • N/a
  • N/a
  • N/a

Likelihood to Recommend

There's a time that we forgotten the process and then the GURU articles helps us a lot to solve and review.
vr
vhon restauro
call center at intouch cx (Building Materials, 5001-10,000 employees)
Vetted Review
Guru
1 year of experience
View profile