Grade.us Reviews and Ratings

Rating: 8.9 out of 10

Score

8.9 out of 10

Community insights

TrustRadius Insights for Grade.us are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of use: Users find Grade.us easy to use and navigate, resulting in better acquisition of reviews. Many reviewers have praised the platform's user-friendly interface and intuitive layout, allowing them to quickly set up key review sites for their businesses.

Mobile-friendly: Users appreciate the mobile-friendly nature of Grade.us, which allows them to conveniently access and use the platform on their mobile devices. This feature has been particularly beneficial for users who are constantly on the go or prefer managing their review process from their smartphones or tablets.

Solid tracking and alerts: The tracking and alert system of Grade.us is highly regarded by users. Reviewers have mentioned that the system effectively keeps them updated and informed about their review progress, providing valuable insights into customer feedback.

Reviews

4 Reviews

Grading Grade.Us is easy, A+

Rating: 9 out of 10

Incentivized

August 28, 2020

Use Cases and Deployment Scope

We use Grade.us to manage reviews for our own company and also offer it as a service to our clients who want to create a strategy for garnering more reviews on a regular basis.

Pros

Grade.us does a great job of creating an automated process for generating a steady stream of reviews from clients.
The live review stream features an always up to date repository of all your reviews from across the web in a clean, clickable interface.
The review request email sequence is highly customizable.
I like how Grade.us keeps improving and updating to keep pace with the review management industry.

Cons

The automatic sharing to social channels is a nice feature but it's execution comes across a bit clunky as the review gets replicated in the image and the text and looks less than ideal.
Could use additional guidance for niches where there are more restrictions on reviews like the medical (HIPPA) and legal fields.

Likelihood to Recommend

Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.

Josh Kandle

Marketing Director in Professional Services at Cougar Digital Marketing & Design (1-10 employees)

Vetted Review

Reseller

4 years of experience

Great Value to Grow All-Important Social Proof!

Rating: 9 out of 10

Incentivized

August 13, 2020

Use Cases and Deployment Scope

I use G.us for my business and on behalf of nearly all of my clients. G.us makes online reputation management very easy for my business and for my clients...something that used to be haphazard at best is now automated and a standard process for my clients.

G.us makes adding value to a small business through value-added online reputation management very easy.

Pros

Automates review requests.
Makes review monitoring across sites easy.
Makes reporting on review progress simple.

Cons

Initial review assessments (in pre-sales) could be better.
More robust / detailed tutorials on setting businesses up could improve.
Reporting interface could improve.

Likelihood to Recommend

For small local businesses, showing up in search results is critical for success/growth. And Reviews are a critical part of both showing up and showing well for what searchers want to know. Think of your own behavior - what do you notice when you search for a local business (restaurant, plumber, electrician, etc.) - you notice # of stars, # of reviews and then possibly read some reviews. So reviews are critical "social proof" for all local businesses - and Grade.us makes improving that very easy.

Mark Fortune

Marketing Consultant & Owner in Marketing at Fortune Marketing LLC (1-10 employees)

Vetted Review

Reseller

6 years of experience

View profile

Grade.us is the backbone of our company

Rating: 8 out of 10

Incentivized

August 13, 2020

Use Cases and Deployment Scope

Grade.us is the core of our business. We deploy it in the context of our larger business in our consultancy with Home Care Agency owners across the country. It addresses the need to get a difficult population (senior citizens) to articulate reviews of the agency's service more easily. The agencies benefit by showing a larger, more impressive online footprint.

Pros

Software is solid. Problems almost always boil down to user error rather than code failure.
Customer service is top-notch. Quick response with thoughtful responses.
System allows us to fully white label our services in an intuitive and logical manner. No slips.
Reporting from the system is automated to the point that it makes us look smart without us really having to prove we are thinking.

Cons

Video support could be a little more granular.
The nomenclature used in the dashboard is a little unclear to a new user.
The password assignment system is a bit over-engineered making it harder to use.

Likelihood to Recommend

When people want to get a broad range of their employees capable of soliciting reviews from happy clients.

Roger McManus

Principal in Corporate at Rowan Reputation Resources (1-10 employees)

Vetted Review

2 years of experience

View profile

A + is the grade I give Grade.us

Rating: 10 out of 10

Incentivized

August 8, 2020

Use Cases and Deployment Scope

We use Grade.us for our clients to gain more and manage their online reviews. It does an outstanding job of streamlining tasks like posting reviews on my customer's websites. Its ability to send out review requests in quantity is a great time saver. The program itself is easy to use.

Pros

Ease of use
Automation of tasks

Cons

Landing page widget is squished Horizontally. Need to fix the code.

Likelihood to Recommend

This program is great for any business that relies on repeat or ongoing business. Small to medium-sized businesses you would benefit most. Large manufacturing type businesses might not fully benefit from this program.

Paul Landry

Owner in Marketing at Maine Street Marketing (1-10 employees)

Vetted Review

Reseller

1 year of experience

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