GoTo Webinar Information Reviews & Insights

Score8 out of 10

539 Reviews and Ratings

Community insights

TrustRadius Insights for GoTo Webinar are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Reviewers have consistently praised the platform for its user-friendly interface, making it simple to set up and schedule meetings effortlessly. Users appreciate the convenience this brings to both hosts and attendees, saving time and ensuring smooth webinar management.

High-Quality Video and Audio: Many users have highlighted the crystal-clear audio and seamless video streaming capabilities of GoTo Webinar, enhancing the overall webinar experience with top-notch quality visuals and sound. This high level of audiovisual quality contributes significantly to engaging presentations.

Recording Features: Users have found the recording features particularly useful, allowing them to capture sessions for future reference or training purposes. This feature has been lauded for its practicality and effectiveness in knowledge retention, enabling users to revisit valuable content at their convenience.

Reviews

48 Reviews

Information

Great for hosting and recording webinars, could use a facelift

Rating: 7 out of 10

Incentivized

August 8, 2024

Use Cases and Deployment Scope

We utilize GoToWebinar to host all of our external webinars. We also occasionally use it to set up meetings for customers. We use it for hosting the webinar, as well as recording and editing the webinar. We also integrate into Salesforce to track opportunities from the webinars, and send reminder emails through the platform.

Pros

Editing Recordings
Managing panelist permission sets
Allowing external speakers

Cons

Lack of camera functionality (unable to blur background without an add-on, for example)
Outdated look and feel - can be complicated for external presenters who've never used it before
Difficult to use control panel. Resizing and pop-outs don't function in a clean way.

Likelihood to Recommend

GoToWebinar works really well for hosting and recording webinars. Once you're able to navigate the (admittedly clunky) UX/UI, it's easy to host and record and edit the recording of your events. It's really easy to use with external speakers as well.

Verified User

Employee in Marketing (Computer Software company, 1001-5000 employees)

Vetted Review

1 year of experience

Good part of Martech but costly

Rating: 6 out of 10

Incentivized

June 1, 2024

Use Cases and Deployment Scope

We use it for regular external and internal webinars to present the products to our customers and have QnA among the industry experts.

Pros

Live Q&A's experts webinar
Webinar recordings

Cons

MAC compatibility
Easier interactions
Participants receives a summary of the Q&A

Likelihood to Recommend

When you’re hosting a webinar with more than 200 attendees, GoTo Webinar is our go-to option. One feature that stands out is the ability to overlay graphics or text on the video feed. This can be particularly useful when you want to highlight key points, display the speaker’s name and title, or add branding elements to your presentation. Overlays can be used to display real-time reactions and comments from the audience.

Verified User

Manager in Marketing (Computer Software company, 501-1000 employees)

Vetted Review

4 years of experience

GoTo Webinar - Go for it

Rating: 8 out of 10

Incentivized

May 30, 2024

Use Cases and Deployment Scope

We use GoTo Webinar in 3 places:

- Giving demos of new features of our product to our customers
- Present webinars of our tech stack to our development team across the globe
- Training purposes

It became our go-to product to present new products and features to our existing customers and potential clients. Before, we used to record the video and send the link via email but it was missing live Q&A sessions. GoTo Webinar has solved it for us.

Pros

We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
Recording capability for the later usage
Setup is very simple for both admins and end users
Polls are helpful in assessing the engagement of the customers

Cons

The polls we conduct are transient and they are not persistent
Integration with Marketo was not available, not sure if they have added now
Blackboard and free hand drawings are not available

Likelihood to Recommend

It is well suited for a mass audience of at least 100 plus. Polling features, audience engagement features, and seamless audio and video are some of the qualities that make the product feel very mature.

It might not be well suited if the company or target audience is small, they could very well use the regular, teams or Skype for Business without paying extra.

Verified User

Employee in Information Technology (Computer Software company, 11-50 employees)

Vetted Review

3 years of experience

Very very excellent webinar hosting application.

Rating: 10 out of 10

Incentivized

January 22, 2024

Use Cases and Deployment Scope

I like that they have a lot of the functionality that my business needs. Similar to muting all participants and analytics. Online conferences and events are simple to use and organize. Capacity to accommodate a sizable crowd. Efficient social media platform integrations. Precise analytics and fruitful source monitoring. A highly knowledgeable and always accessible customer support crew.

Pros

Excellent video and audio quality.
Budget friendly Platform.
Support is also very good.

Cons

A very very bit pricey compared to other solution.
Lack of integration with LinkedIn live.

Likelihood to Recommend

I 100% recommend GoTo webinar with my colleague because, for the past few years, GoTo Webinar has been my tool. This is my frank assessment. I've noticed that even with a bad internet connection, the audio and video quality is flawless.2. GoTo Webinar offers a useful tool that is the ability to take screenshots.3. The ability to link the conference to a phone call is a fantastic feature.

sandeep kamboj

Software Engineer in Engineering at Tech Casa LLP (Computer Software, 11-50 employees)

Vetted Review

1 year of experience

View profile

GoTo Webinar makes GO to their sessions!

Rating: 9 out of 10

Incentivized

January 4, 2024

Use Cases and Deployment Scope

I attend to some webinars made with partnerships of my organization. At these webinars different products are reviewed and I have found GoTo webinar to be a nice platform to allows us to interact with the people organizing the webinar and also is reliable and so far has not had any issues in the sessions that I have attended. It is nice because it allows to have different windows if one wants where I can see the content shared, the chat and also the presenter cam.

Pros

It is reliable when sharing content for webinars.
It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
It is user friendly and intuitive, which makes it so easy to use and understand.

Cons

It would be great to have private chats. / Maybe it has it but I haven't seen it.
N/A
N/A

Likelihood to Recommend

I would totally recommend it for every kind of webinars. I have attended webinars where this platform was the tool chosen and they have been to teach about many topics - from soft skills to program functionalities. I think this platform is nice for all situations. The quality of the video from presenters is good and the content is well displayed without any issues.

Leonardo López

Marketing Specialist in Marketing at RUCKUS Networks (Telecommunications, 10,001+ employees)

Vetted Review

2 years of experience

Verified on LinkedIn

GoTo a prominent solution for your webinars, It has all that you need

Rating: 9 out of 10

Incentivized

December 8, 2023

Use Cases and Deployment Scope

As a IT Business we have to deal with virtual events with our end customer, at the same time we position our company in the national market. We are still growing in the actual market so a new tool that make possible to reach the goal market is crucial at the moment of create events. With the help of GoTo Webinar we want to made easy this overall requirement.

Pros

Reports include very nice information about the overall webinar over the time of the event. This is crucial to obtain impact metrics.
Email campaigns are goods, the fonts, styles and invites are outstanding
Tools to create and draft Webinar are easy
Integration with services like Hubspot is very significant for us.

Cons

API integration to capture programmatically all the information.
Slido option to make polls
Integration with collaboration products, like softphone or telepresence devices.

Likelihood to Recommend

In our experince, GoTo Webiner is best fit for scenarios where don't need to integrate with other services or solution, If you want to create a simple webinar without many interactions GoTo is the best cost value option in the market. Maybe other solutions have their value because they offer different services, in the other hand GoTo has a complete dashboard for reports and analytics which is always appreciate.

Gerardo Huerta Robles

Ingeniero Consultor in Engineering at Vinet (Telecommunications, 11-50 employees)

Vetted Review

1 year of experience

View profile

GoTo Webinar if you'd like your Webinar to success

Rating: 7 out of 10

Incentivized

December 7, 2023

Use Cases and Deployment Scope

I used GoTo Webinar to streamline our communication in support for both internal and external queries.
We build physical product and support is essential either it's in house technician or external.

Pros

It's extremely easy to contact and send invitation the webinar required and the control is very intuitive
Ability to track attendance and from the data we can generate very useful graph and vis for our metrics
Multi presenter webinar are also useful in cases where there are multiple presenters

Cons

Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session

Likelihood to Recommend

As a small tech company, GoTo Webinar is awesome for our quarterly product launches and inviting stakeholders are very easy and painless.

For internal meetings with a few participants, simpler video conferencing solutions like Zoom or Google Meet might be more convenient and easy to setup. If GoTo Webinar has a simpler, lightweight version, it might be more attractive to replace zoom or meet

Verified User

Engineer in Information Technology (Computer Software company, 11-50 employees)

Vetted Review

1 year of experience

GoTo Meeting Meets My Needs

Rating: 7 out of 10

Incentivized

December 6, 2023

Use Cases and Deployment Scope

I help set up, host, or otherwise provide backup for webinars. We aim for one webinar per quarter and invite our customers to attend to learn about what’s new with our software, provide important information about different areas of the business, and more.

Pros

Registration
Metrics
Webinar recording

Cons

More robust reporting

Likelihood to Recommend

GoTo is great for when you need to provide a lot of info to a wide audience. They make it easy to collect info from attendees live as the webinar is in progress. However, we regularly experience one issue or another. In a recent webinar, we weren't able to launch the webinar due to it not working well with our VPN. We've used others with no issue, but this resulted in a catastrophic showing for us.

Charlie Walsh

Customer Marketing Manager in Marketing at Buildium (Internet, 201-500 employees)

Vetted Review

3 years of experience

View profile

A great all-around webinar/live event tool

Rating: 8 out of 10

Incentivized

February 28, 2023

Use Cases and Deployment Scope

We used GoTo Webinar for hosting webinars and online events with multiple panelists and hundreds of attendees.

Pros

Webinar set-up
Webinar reporting
Webinar logistics

Cons

Apple users have had their cameras blocked
Running the webinar from the browser rather than separate app
More intuitive control panel

Likelihood to Recommend

GoTo Webinar is great for setting up your standard webinar broadcast or live session. It's simple and easy to set up and execute. However, it's not a super fancy tool, so it probably won't deliver a more branded experience for participants besides virtual backgrounds and live content sharing.

Verified User

Manager in Marketing (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

GoTo Webinar for the webinars

Rating: 8 out of 10

Incentivized

December 6, 2022

Use Cases and Deployment Scope

This product we generally use for webinars and yes it has the capability to handle the audience. This software also has good options to share the screen, chat options and also recording management is good. This Platform has a simple interface to use it. that helps while presenting something. A few of the negatives I faced but yes this can be continued.

Pros

Webinar
Session recording
Presentation

Cons

Audio
Interface while presenting shows a black area on audience screen
File attachment and Chat option

Likelihood to Recommend

When you are going to plan a Webinar and the audience is large then it is a good platform to use. It also can be used just for broadcasting any presentation. I can't see any issue where it doesn't fit. but if planning for something which really matters for the proofs then this might be an wrong decision because its audio breaks frequently and also its sidebar shows black colour on viewer screen

Ankit Lohar

geology in Customer Service at Datamine (Computer Software, 501-1000 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

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