GoTo Meeting Reviews & Insights

Score8.1 out of 10

1,879 Reviews and Ratings

Community insights

TrustRadius Insights for GoTo Meeting are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Convenient Joining Process: Users have found GoTo Meeting to offer a hassle-free joining process, making it easy for users to start and join meetings seamlessly. The platform's interactive user interface, along with its mobile support, adds to the convenience of organizing and participating in online meetings effectively.

High-Quality Audio and Video Calling: Reviewers appreciate the platform's high-quality audio and video calling features, enhancing the overall meeting experience with clear communication. The stable internet connection further ensures smooth video conferencing sessions for users.

Ease of Screen and File Sharing: Many users value the platform's ability to easily share screens and files during meetings, facilitating collaboration and information sharing among participants. This feature simplifies the exchange of ideas and materials in a seamless manner during virtual interactions.

Reviews

442 Reviews

Transform Your World with GoTo Meeting

Rating: 10 out of 10

May 14, 2025

Use Cases and Deployment Scope

We use GoTo Meeting to talk and meet with our team and clients online. It helps us work together even when we are in different places. This saves time, cuts travel, and keeps projects moving. We use it for meetings, sharing ideas, and updates. It works well with stable performance.

Pros

Screen sharing is quick and clear, so everyone can follow along easily.
Meetings can be recorded with one click, which helps with reviewing or sharing later.
Video and audio are reliable, even when people join from different locations.

Cons

Interface can be confusing for new users and could be made more intuitive.
Lacks advanced features like virtual backgrounds or custom meeting layouts.
Mobile app stability could be improved, as connections sometimes drop or freeze.

Likelihood to Recommend

It is great for small meetings and working with teams remotely. It’s good for sharing screens and quick check-ins. It’s not as good for big events or fancy backgrounds. It also doesn’t have as many custom options as some other tools.

Sampad Mahato

Software Developer in Information Technology at Sanatana (11-50 employees)

Vetted Review

Reseller

2 years of experience

This is an amazing tool!

Rating: 10 out of 10

Incentivized

February 18, 2025

Use Cases and Deployment Scope

GoTo Meeting has been a great platform to use when I work remotely. It has been very easy to use and works seamlessly with my Poly Desk Phone. I enjoy being able to make and receive calls while on the go with the mobile app. This tool makes my job so much easier as it works effortlessly.

Pros

Call recording
Mobile App
User Friendliness

Cons

I would like to see AI call reviewing options
Being able to send and receive text messages through the app.
I would love to be able to make voice recordings and reminders.

Likelihood to Recommend

GoTo Meeting has allowed for me to be flexible in my day, when working in a hybrid work environment. I have found it to be very helpful in cases when I need to be hands-free and the call clarity is always great. I have never experienced any issues with the app.

Verified User

Professional in Human Resources (501-1000 employees)

Vetted Review

3 years of experience

GoTo Meeting in a nutshell

Rating: 7 out of 10

September 26, 2024

Use Cases and Deployment Scope

We use GoTo Meeting to host conference calls and online meetings. This allows us to have face to face meeting from anywhere. We also use GoTo Meeting for online interviews.

Pros

Conference Calls
Online Meetings
Virtual Interviews

Cons

integration into the office suite
Limited features like Q and A's
Managing other users is not as good as other solutions

Likelihood to Recommend

In a situation where you needed to have a virtual meeting with a software that is easy to use this is the solution for you. It does not have every feature but its simple for all users to use.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

3 years of experience

GoTo Meeting is a very simple tool for conferencing

Rating: 7 out of 10

Incentivized

September 12, 2024

Use Cases and Deployment Scope

We use this in addition to Teams in order to have conference calls with internal and external people. Some external customers use GoToMeeting as their primary conferencing tool.

I would say that overall, the conference tools are very similar. I do feel like GoTo Meeting has less features, but this makes it simpler to use.

Pros

Conference Calls
Video Calls
Screen Sharing
Audio/Video
Simplicity of Software

Cons

Synchronization with Office
Ability to edit and share documents live inside the app
Max number of participants is low if you want an all-company meeting

Likelihood to Recommend

Overall, it seems that most people and companies use teams and then Zoom is the next backup for this. With that being said they prefer to use the tools they are most familiar with and use the most. It does well for Video/Conference calls, but I feel like it would be leaving teams and going back to Skype.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

3 years of experience

GoTo Meeting: Your preferred online meeting service

Rating: 9 out of 10

September 12, 2024

Use Cases and Deployment Scope

We usually use GoTo Meeting for our online meetings, especially emergency meetings when we all need to come together to discuss a critical issue or take a decision. The flexibility of GoTo Meeting addresses two main business problems. One is location differences as we live at different locations which makes coming together physically for an emergency meeting almost impossible. Secondly, platform compliance as people may not always have their laptops on them and other online meeting apps do not work as seamlessly on different phones as the GoTo Meeting app.

Pros

The video and audio is very good
The interface is simple so users are able to easiily navigate their way through it.
it is also Cross platform compliant as it can be accessed across various user platforms
The service is accessible 24/7
Can take a large number of participants

Cons

Scheduling meeting is complex. Thus, it is preferrable to use GoTo Meeting for emergency meetings but other meeting apps for planned meetings.
The look and feel is quite basic. This is of for informal meetings but not ok for professional meetings.
integration with other third-party applications

Likelihood to Recommend

GoTo Meeting is well suited for emergency meeting due to its cross-platform compatibility, User-friendly interface and ease of use. When working with people who are not very Tech savvy GoTo Meeting is preferrable as you are sure that they will be able to navigate the service with little to no difficulty. Also, when people do not have access ti their laptop, it is preferrable to use GoTo Meeting as you are quite sure that no matter the type of smart phone they are using they will not have compatibility issues accessing GoTo Meeting service on their phones.

Verified User

Manager in Information Technology (501-1000 employees)

Vetted Review

10 years of experience

Great Web Conferencing Tool

Rating: 10 out of 10

Incentivized

September 11, 2024

Use Cases and Deployment Scope

I use GoTo Meeting to schedule and conduct online meetings and presentations with clients and prospective clients. Ever since COVID, many clients prefer to meet virtually and GoTo Meeting helps me present my ideas in a professional manner, it also allows me to share and collaborate with my clients. I also use GoTo Meeting to conduct Open Enrollment meetings where my clients employees can login from all across the country.

Pros

Virtual meetings
Webinar hosting

Cons

would like to be able to host larger meetings with more than 100 participants

Likelihood to Recommend

I find GoTo Meeting effective for all virtual meetings and for hosting webinar's for less than 100 participants. It's a very powerful tool that allows me to share and collaborate during proposals with my clients and I've never had any connectivity issues so I know I can trust that the meeting will go smoothly.

Verified User

Administrator in Sales (11-50 employees)

Vetted Review

8 years of experience

Simple, reliable and great audio

Rating: 8 out of 10

Incentivized

September 9, 2024

Use Cases and Deployment Scope

Having meetings with high audio and screen sharing quality while the software is pretty easy to use for non-techies. Basic meeting features should be available and the software should be stable and reliable so that the meeting doesn't have much interruptions. It should also be easy to schedule the meeting and remind participants via email.

Pros

Screen sharing
Reliability
Intuitive usage

Cons

Outdated design
Managing participants

Likelihood to Recommend

It is very well suited for non-tech users which don't need any special features but just want to use a meeting software which is well structured and reliable so that the meeting doesn't have interruptions. High quality of audio and video is important as well as a intuitive design. It should be easy to add or remove participants from the scheduled meeting and also it's important to have a good overview over the currently attending people and a nice visualization of who is currently speaking.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Easy to Use and Good for Price

Rating: 8 out of 10

Incentivized

September 9, 2024

Use Cases and Deployment Scope

I have used GoTo Meeting for virtual inter-office meetings and meetings with external associates. It was especially helpful when working fully remotely.

Pros

Easy to connect
Easy to share screen
Pricing cheaper than competitors

Likelihood to Recommend

Good product for the price - its a great solution for simple virtual meetings both externally and internally. I wouldn't use it for a huge meeting with a lot of collaborators, and I dislike the lack of virtual backgrounds for confidentiality/privacy.

Verified User

Manager in Marketing (201-500 employees)

Vetted Review

5 years of experience

Trust and Service 100%

Rating: 9 out of 10

Incentivized

September 9, 2024

Use Cases and Deployment Scope

We are into staffing and recruitment and we need to connect with the recruiters, candidates and the client. So, whenever we are talking with the team of recruiters we schedule meeting through GoTo Meeting and also while talking with the candidate through GoTo Meeting we will add recruiter who sourced the candidate to make sure we both are in same page. Finally we used to have a regular call with the clients regarding the open requirements for the day. At that time we will add recruiters also to make sure they are sourcing profiles as per the client needs.

Pros

We can invite multiple persons in the same meeting
There is a option to raise our vote at the time of call
Clear audio even with less data

Cons

Most of the people are still not aware of this application
Sometimes we need to exit and reconnect because of the connectivity issue
Not a user friendly

Likelihood to Recommend

GoTo Meeting is really useful application for any corporation or team meeting. We can easily identify who is talking because it is visible when someone is talking in the meeting. Typically GoTo Meeting allow us to add multiple people at the same time. Voice is clear even multiple people are in the meeting

Suresh Kumar Subramaniam

Business Development Manager in Human Resources at Exaways (51-200 employees)

Vetted Review

2 years of experience

all good things to say!

Rating: 6 out of 10

Incentivized

September 4, 2024

Use Cases and Deployment Scope

place where we can provided meetings one on one and with our whole group when some of our providers are out of town or working remotely. Great place to all huddle up.

Pros

we find it easy to access from anywhere, whether it's your phone or laptop
great video quality
great picture and sound quality
user friendly for all age types

Cons

some clients have trouble setting up sound
customer service can be tricky to get to when help is needed
User interface on the desktop can be tricky

Likelihood to Recommend

For work meetings with all our providers no matter where they are at. Easy to use for all and most compatible with all our other clients as well.

Verified User

Administrator in Professional Services (11-50 employees)

Vetted Review

2 years of experience

Loading Reviews List....