GoSquared Reviews and Ratings

Use Cases and Deployment Scope

We have been using GoSquared for three primary use cases across different functions, and we plan to onboard other mission-critical teams on the platform. At the moment, our use cases are pretty simple; 1) Web Analytics - for the marketing team 2) Email campaigns - for the sales and marketing teams 3) Replacement for Intercom - live chat - for sales and customer support teams.

Likelihood to Recommend

1) Maintaining customer relationships - GS just makes it so easy to respond to our users who use our product more from a tactical point of view 2) Onboarding - I think it's more or less an extension of the first point above but GS does make it easy for us to onboard new clients who are sort of beginners.

Use Cases and Deployment Scope

This is a great tool to organize your thoughts by getting the data effectively. The interface is quite user-friendly and even a layman using it for the first time can decode the way the tool has to be used to its full potential.

Likelihood to Recommend

It is an end-to-end CRM tool that is well suited for an organization to manage its sales and marketing channels. It helps you talk efficiently to the internal as well as external stakeholders, therefore following most of the use-cases organizations have with such tools. There could be additional scenarios wherein the tool could handle messages from the customers and accordingly the verbatim chatbot could be improved and used.

Use Cases and Deployment Scope

We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. If a service is slowing we can easily see if there is a peak in traffic.

We also give some clients access to their GoSquared data and live chat.

Likelihood to Recommend

It is well suited for busy sites where there is data to gather or agencies that host many sites. Its not useful for sites that have one page or very few visitors.

Use Cases and Deployment Scope

I've used it on a project for a national newspaper (Italy), and it allowed us to follow the launch of the project and see how it was doing on Twitter and social media. Its interface was loved by journalists for its intuitiveness.

Likelihood to Recommend

I think GoSquared is suited for non tech-people. Other tools are more advanced, but for journalists, bloggers and similar I would suggest the use of it. It doesn't have any friction.

Use Cases and Deployment Scope

I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs.

The application was easy to install on my website and I've never had any down-time issues.

Likelihood to Recommend

I think that you need to determine what type of traffic stats are important to your business. GoSquared, while useful, doesn't have the full-on data that's available from Google Analytics. It also does not offer goal tracking like Google Analytics. GoSquared is great for people who want to see the top-level information about their company but are not particularly interested in the smaller details.

Use Cases and Deployment Scope

I have used GoSquared previously at an online subscription business. We used GoSquared to track where the users are and where they get stuck throughout our subscription signup process. This information is then passed to the marketing team. Meetings will then be had between the marketing team and my engineering team to brainstorm ways to improve the signup flow using the data we obtained from GoSquared.

Likelihood to Recommend

If I need realtime analytics of users on my website then my go to stop would be GoSquared because it has everything I need. However for other forms of analytics, my team is more familiar with Google Analytics so I tend to use that just because of that.

Use Cases and Deployment Scope

I've been using GoSquared for both my personal website and a local community website for over a year, the majority of the time it's just been myself using the system but from time to time I've also allowed other to access the dashboard to keep an eye on things.

Likelihood to Recommend

While the main feature of GoSquared is realtime stats, it also excels at providing detailed stats over time, and unlike Google Analytics it's easy to navigate and understand.

Use Cases and Deployment Scope

GoSquared is an excellent tool for our business, we monitor our visitors live on our website as they browse our website, using the information from the page views and length of time spent on each page we have a very good understanding of what our customers are looking for and which products they are attracted to. Further to this we get to see in real time which campaigns we use actually work which is truly brilliant. Thank you GoSquared.

Likelihood to Recommend

GoSquared is well suited for any web application where you have a requirement to either monitor visitors or actually sell your products.

Use Cases and Deployment Scope

Previously we used a competitor, but always desired more. Once we landed on GoSquared there was no looking back. We along with our clients use GoSquared on a daily basis.

Likelihood to Recommend

If you want to know who is on your website, what they are doing, and how they got there, all in real-time, then GoSquared is what you need.

Use Cases and Deployment Scope

It's used to track visitors to our websites. It is used across the whole organization and helps to find out from which countries and regions our readers come, what they enjoy to read and on what way they have found to us (Facebook, Twitter, Google, etc.). The daily update Emails, fresh in the inbox each morning, are excellent and lets us see what was popular the previous day.

Likelihood to Recommend

I basically always recommend GoSquared to friends and colleagues if they're looking for an Analytics-type software. You get what you pay for and I find GoSquared a lot more usable and user-friendly than competitors. You need to ask yourself if you can pay the small fee for a very good product, or if you take one of the free competitor products.