TrustRadius Insights for Google Workspace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Account Creation and Integration: Users have praised the platform for its seamless account creation process, intuitive interface, and effortless integration across various platforms. They describe it as a one-stop shop for maximizing productivity and enabling real-time collaboration among team members.
Secure Email Service with Advanced Features: Reviewers appreciate the secure email service offered by Google Workspace. They highlight features like domain alignment, robust anti-spam measures, efficient cloud storage options, and encryption protocols that enhance their overall experience and ensure data security.
Seamless Integration with Google Services: Many users find the integration with Google services to be smooth and user-friendly. This seamlessness allows for easy sharing of files and documents with team members and clients while also providing customizable controls over file access levels based on individual needs.
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Google Workspace Reviews
13 Reviews
Sales
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Google Work area is considerably more than simply email. Additionally, it includes a number of useful apps and features. Our teams can connect, work together, and create with Google Workspace. Work productivity and collaboration tools are included: Shared Calendars, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Slides for presentation creation, and Gmail for custom business email are all available.
Pros
maximize productivity
collaborate in realtime
filters to organize your email
Cons
n/a
n/a
n/a
Likelihood to Recommend
Google Workspaces helps you to synchronize every single inbox into one space and then organize it by filters or labels but sometimes it's time-consuming because it needs you to move the unto different applications depending on what you're working on instead of spending it on finishing your tasks that needs to be done that day.
Using Google Workspace at work, I can link all the platforms I need. From email, calendar schedule, Google meet, and Google drive. It is easy to access and link the tasks to all the platforms we are using at work. By using just one email account, I already have an account on other platforms. It is very convenient for syncing from one platform to another.
Pros
Easy to create an accounts
Integrate to from one platform to another
It's like a one stop shop
Cons
So far its good for me.
Likelihood to Recommend
It is well-suited for work. Like, I can easily manage my schedule from my email to my calendar. I can easily access all the shared files in Google Drive, easy to access Google Meet for meetings. The contacts are already in my account, and I can easily access them. Also, I can contact them through chat. There is no need to sign up on different platforms. It has all that I need.
It is currently being used across the org. We just got acquired by LeanIX, so we are in the process of moving to Microsoft Office. But my team is still using Google Workspace for the time being. Google Workspace was our main organization/ communication tool that is essential for email, calendar, sheets and docs.
Pros
Calendar usability - after being able to compare it with outlook, the functionality and smoothness of the google calendar is much better.
Email organization - email is easy and simple to use. It is also easy to customize to my liking.
Google sheets is more user friendly than Microsoft Excel - it simplifies terms and makes navigation easier.
Cons
When someone forwards me an email thread, those are pretty hard to decipher because of the way the emails are displayed. This could be improved.
Likelihood to Recommend
It is well suited for any smaller company needing a suite of communication and collaboration tools. It makes sharing and collaborating with peers across platforms easy. It was perfect for our company's needs. I have heard that moving to Outlook is more of a mature move for a larger company, but honestly I think Google Workspace would function just as well if not better at the enterprise level.
Google Workspace is used across the company. It is our primary email tool. We also use the Drive and various document features (such as Google Docs, Google Sheets, etc.). We integrate it with Slack and many of us have Drive on our local laptops. It helps us to collaborate across departments and externally (with clients and business partners).
Pros
Realtime collaboration in documents
Easy ability to share files
Ability to view and recover past version
The calendar customization and features are great
Cons
Email formatting is inconsistent
Email doesn't have advanced features like Outlook and Exchange does such as read receipts
Now that our company has grown, would like to see better ways to view/manage calendar availability
Likelihood to Recommend
I think Google Workspace scales easily - it seems easy for our admin to provision new users. However, I wish when we added new employees, their calendars would automatically appear in my list of available calendars. Instead, I have to manually add each person, which led to some misses last year as we brought on a record 20+ new employees. And then seeing availability is also tricky. So I find calendar management less than ideal. Document collaboration is great! I love the ability to collaborate real-time on files, and now that they added the ability to upload/convert Microsoft formats, it's even better.
Google Workspace is leveraged across the agency as our primary cloud storage, email, shared docs/spreadsheets, and chat platform. We've been utilizing this system for eight going on nine years now and I have no complaints. The system is very easy to implement, add users, and manage our storage needs.
Pros
Cloud storage & file sharing.
Simple email platform.
Ease of use & implementation.
Authentication across multiple third-party applications.
Cons
Email cleaning & archiving could be improved.
Google Sheets needs functions improvements.
Document conversion is a bit off at times.
Likelihood to Recommend
Google Workspace is great for businesses of all sizes that require ample cloud storage, simple email platform, calendar management, and simple CRM/third-party application integrations. I highly recommend Google Workspace for cloud storage and email over Office365, but there are of courses situations where both are necessary such as Excel & Word. [Where] Google Workspace could improve the most is the Sheets application. I would much prefer the formatting, pivot tables, and functions implementation to mirror Excel. Google Docs though [is] an excellent and simple document editing application. It would be nice if there were some user customization options.
All in all I've been very happy with Google Workspace and will continue to leverage for our business for the foreseeable future.
We use Google Workspace mainly for our email and calendar needs. We previously used another provider that worked well, however as Google products are so widely integrated, the switch to Google Workplace has been a more efficient solution for us overall. Additionally, Google Drive has given us some real time connectivity through documents which we did not have previously.
Pros
Google Workspace handles email seamlessly. It's always easy to find any email I need with the search and label options.
The integration that Google Calendar offers makes creating appointments incredibly easy with other apps like Zoom, Calendly, etc.
The set up on mobile devices is easy as it is basically built in on both Android and iPhone. No need for IMAP, POP, SMTP information.
Cons
From time to time I get an email that requires me to scroll pretty far down in order to reply. I'm sure there's a reason why, but for now it seems random.
I do wish that we were grandfathered in to the original price we paid when signing up rather than be subject to price increases.
Sharing calendars is not difficult, but the process might seem daunting to some.
Likelihood to Recommend
Frankly Google Workplace is suited for organizations of 1 to 10,000 and beyond. I understand that much of the same functionality can be had for free with Gmail. However, for the low cost of Google Workspace, it's worth it to have a more professional email that includes your domain. So I suppose the only scenario I can think of where it wouldn't be appropriate is for a business that perhaps very temporary.
We use G suite for our email service, our company collaborative work space, and also our way of sharing internal documentation. It is used in almost all departments for various functions.
Pros
Search across its different tools.
Allow for seamless editing of a document while in various locations.
Provides an easy standard to follow across departments.
Cons
Email search sometimes has wonky results and will find an email from months ago when searching a user as opposed to the one that came in 10 minutes ago.
Likelihood to Recommend
If you're trying to scale and standardize work flows, software, etc. in a business it is the best solution. If you want the very best email, collaboration, etc. you may want to look at other tools, but the all-in-one box is quite a great offering.
Google has been one of those tools I use for all sorts of things, from email to calendar, to Google drive. There are just so many tools to use that benefit a variety of uses. Google drive has helped me keep pictures and allowed for digital filing when needed.
Pros
How easy it is to use the calendar to schedule events and invite others to meetings.
Adding and sharing files in Google Drive.
All around simple ease of use.
Cons
More elaborate features in Google Sheets.
I love using Grammarly. If Google could do something similar that would be great.
Likelihood to Recommend
G Suite works really well for businesses looking for a free or inexpensive office program similar to Microsoft. Google works out really well as it is easy to use and you can link your google account to so many other tools. They also have tools and apps for all sorts of tasks including presentations, surveys, documents, task lists, calendars, spreadsheets, and reminders.
G Suite is used as our email and collaboration software. It is used for our entire organization which is global and under 1000 people today. We use the G Suite apps to collaborate, develop and share documents, however, we do still leverage MS Office applications for sharing externally.
Pros
Collaboration - there is nothing better today to collaborate and have multiple people work on a document, spreadsheet or presentation. G Suite allows multiple people to all edit the doc, track changes, comment, resolve comments, all without stepping on each other.
Email - most users are familiar with Gmail and G Suite is Gmail thus ensuring an easy ramp for new users. If you have Outlook resistant users you can have it connect to G Suite as an email client, but I believe its best natively.
Number of plug-ins for G Suite/Chrome that allows for integration and improvements (Grammerly, Seismic for sales docs, salesLoft, tracking software, etc.. all make email and other features more useful due to this community.
Cons
Email Groups - For example in creating groups, its a challenge to see who is in a group from email, you have to go into a separate G Suite app (groups) or expand it in the calendar app. Also, nested groups are also more complex, but this is all due to Exchange being around for so long and I expect Google to continue to accelerate the features to get to parity and beyond in this area. There are also some delays in pushing updates from some apps, which can be a little strange when you are used to instant changes with Exchange.
Features compared to Office - if you do advanced Spreadsheet or presentations you will find the G Suite of applications a bit lacking, but for general users its fine. However many companies that work with external vendors and customers still rely on MS Office suite for final versions.
Google Forms - its pretty basic compared to tools like SurveyMonkey. Very limiting, limited logic and design tools
Likelihood to Recommend
Startup/Mid-size company with limited IT staff and the need to collaborate. Easy to buy, easy to deploy and manage. The collaborate is the best especially for fast moving companies where doc changes are constant and many authors.
G1000 company with limited collaboration, just email needs with high levels of compliance/data governance and the desire to retain their own data. Financial companies, etc.. may be challenged to use off-site email services. However I do Google knows how to scale to support these large infrastructures, but admin's may be challenged to manage these larger organizations.
We use G-Suite company-wide as our email management and document management platform. It has come a long way and is a great substitute for the Microsoft Office products and the best part is it's all web-based so documents and email can be accessed from anywhere. The document real-time collaboration is un-matched and we use that feature frequently.
Pros
Web-based email management. Google continually makes improvements and its most recent improvement with snoozing emails and canned responses really helps with efficiency.
Real-time document collaboration is awesome and works amazingly. We frequently use this feature while updating a proposal or perfecting scripting.
G-Suite is a great low cost alternative to other office products particularly on premise microsoft office and since it's all web-based, access is easily provided to any employee or end user.
With G Suite, it won’t matter whether your team members use Macs, PCs, Linux-based machines, or Chromebooks...everything will look, feel and function exactly the same.
Cons
The conversations in Gmail takes some getting used to, but once you understand how it works it makes for easier to organization. You have the option to disable it as well. Also, labels could be a little easier to use and could be a little easier to drag emails onto an expanding label.
I still often find myself using MS PowerPoint for presentation creation. It has quite a few more features and an easier to use UI. But, you can always create a powerpoint pres and upload it into slides.
The Office 365 apps and of course the on premise Microsoft applications are typically more feature-rich than the G Suite equivalents.
Likelihood to Recommend
Well Suited:
G Suite was built as a collaboration-focused solution, and as such its collaboration features are arguably a bit stronger.
It’s a good solution for businesses where multiple devices and operating systems are used.
Less Appropriate:
If your organization absolutely has to work with MS Office files regularly - and particularly if you need to use the advanced functionality that MS Office applications provide - then a better choice is going with Office
