Google Pay Reviews & Insights

Score5.8 out of 10

83 Reviews and Ratings

Community insights

TrustRadius Insights for Google Pay are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Convenience of Contactless Payment: Users have praised the app for offering a contactless payment method, enhancing convenience and security during transactions. Compatibility with Various Devices: Reviewers appreciate the app's compatibility with both new and old smartphone devices, making it accessible to a wider range of users. Efficient Cash-Out Process: Users have reported an easy and efficient cash-out process on the app, indicating a smooth experience without encountering difficulties. Intuitive Interface and Quick Transactions: Customers value the simple interface that facilitates hassle-free usage and fast transaction times. Secure Payment Process and Rewards: Users highlight the secure payment process, rewards for transactions, quick fund processing with Google Assistant integration, record-keeping capabilities, and convenient services like mobile recharges and bill payments.

Google Pay Reviews

2 Reviews

Engineering

A very flexible and reliable payment method

Rating: 8 out of 10

Incentivized

May 29, 2021

Use Cases and Deployment Scope

The payment solution is being used by the engineering team, which is responsible for making 3rd-party integrations.
The team builds B2B and B2C shops and payment systems are required.

Pros

Seamless
Can be used for all kind of businesses
Fast
Contactless

Cons

Not all banks support it and needs to be used via a paypal workaround
You depend on the app where Google Pay is installed
It is restricted to Android phones

Likelihood to Recommend

It is ideal for any kind of B2C shop, where customers want to see as many different payment options as possible.
Especially shops targeting younger generations.
It also makes sense for in-app shops since it makes the purchase experience fast.
From my point of view, it is less adequate for a shop that needs to work in different countries with different banks, because it becomes a bit messy to maintain.

Verified User

Project Manager in Engineering (Marketing & Advertising company, 1001-5000 employees)

Vetted Review

1 year of experience

Better than PayPal?

Rating: 7 out of 10

Incentivized

July 18, 2017

Use Cases and Deployment Scope

My business uses Google Wallet sometimes, to collect payments from clients. It is used all across the organization. It addresses the issue of how to get a payment - and fast - and it also provides an alternative to other formats, like PayPal or running credit cards with a machine.

Pros

Provides method to receive fast payment.
Provides method to send fast payment.
Provides secure payment method.

Cons

Cutting down on time it takes to transfer funds to bank.
Providing a debit card to use funds right from the account.
More seamless paying via personal websites.

Likelihood to Recommend

Google Wallet is well suited when I send an invoice and can get paid instantly via this service. And it is well suited when I don't need that money instantly, due to the time it takes to transfer to bank account for use. It is less appropriate when I need to be able to use it instantly.

Heidi M. Garrido

Engineering Technician in Engineering at SRF Consulting Group (Civil Engineering, 201-500 employees)

Vetted Review

2 years of experience

View profile

Loading Reviews List....