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Google Drive

Score8.7 out of 10

6,625 Reviews and Ratings

Top Performing Features

+7%

Device management

Administrators can manage devices connected to the cloud storage platform, including restricting access for certain devices or wiping files from devices remotely.

Cat avg: 8.1

+8%

Document collaboration

Users can edit files and attach comments to files.

Cat avg: 7.9

+4%

Storage Reports

Includes reporting capabilities to monitor user activity and storage levels.

Cat avg: 8.2

+2%

Reliability

Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.

Cat avg: 8.3

Worst Performing Features

-22%

File search

A search function that allows users to easily find files, and in some cases even search within multiple files.

Cat avg: 7.8

-9%

File organization

The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.

Cat avg: 8.3

-5%

Video files

Supports video file types

Cat avg: 8

Google Drive Features from Reviews

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.9-3%
  • Versioning

    Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

    Category average: 8

  • Video files

    Supports video file types

    Category average: 8

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

    Category average: 8.1

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 7.9

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8

  • File search

    A search function that allows users to easily find files, and in some cases even search within multiple files.

    Category average: 7.8

  • Device sync

    Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

    Category average: 8.3

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.20%
  • User and role management

    Administrators can manage users and user groups by role, in terms of setting permissions for things like file access, sharing, and editing permissions.

    Category average: 8.1

  • File organization

    The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.

    Category average: 8.3

  • Device management

    Administrators can manage devices connected to the cloud storage platform, including restricting access for certain devices or wiping files from devices remotely.

    Category average: 8.1

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.4+4%
  • Performance

    Platform runs at a good speed on all browsers; files load and sync quickly.

    Category average: 7.7

  • Reliability

    Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.

    Category average: 8.3

  • Storage Reports

    Includes reporting capabilities to monitor user activity and storage levels.

    Category average: 8.2

Google Drive Features from the Vendor

File Sharing & Management

Vendor-contributed
  • Versioning

    Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

  • Document files

    Supports document file types, such as .doc, .docx, PDF, and plain text among others.

  • Image files

    Supports image file types, such as .png and .jpeg

  • Video files

    Supports video file types

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

  • Document collaboration

    Users can edit files and attach comments to files.

  • Shared folders

    Users can create shared folders and invite other users or groups to collaborate by accessing or uploading files.

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

  • File search

    A search function that allows users to easily find files, and in some cases even search within multiple files.

  • Device sync

    Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

  • Web interface

    A web interface, so that users can access files without installing anything.

  • File change notifications

    Users receive notifications when files are changed by others.

  • Simultaneous editing

    Multiple users (with editing access) can edit a file simultaneously.

Cloud Storage Security & Administration

Vendor-contributed
  • Single sign-on

    Single sign-on with Active Directory/SAML based identity providers.

  • Two-step verification

    Users can set up two-step identity verification for added security.

  • User and role management

    Administrators can manage users and user groups by role, in terms of setting permissions for things like file access, sharing, and editing permissions.

  • Storage limit management

    Administrators can manage storage limits, including the ability to increase or reduce storage for certain users or groups.

  • File organization

    The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.

Cloud Storage Platform

Vendor-contributed
  • Performance

    Platform runs at a good speed on all browsers; files load and sync quickly.

  • Reliability

    Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.

  • Multi-language

    Cloud storage platform supports multiple languages for businesses that plan to share files internationally.