Google Chat is a reliable simple but efficient communication tool that shines within the Google Workspace ecosystem
Use Cases and Deployment Scope
I used to use Google Chat for friends/colleagues communication, not within the organization but for using it with outside people. It is really easy to use, you only need a google account, can use gifs, send a good amount of text and we can use it from the phone also.
Pros
- Communication
- Easy to use
- Up to date status
Cons
- Time response of messages sent
- Large files attachment
Return on Investment
- Great communication tool
- Clean and Intuitive Interface
- Accessibility
- External Collaboration Limitations
- Integration with Third-Party Apps (Limited but Growing)
Usability
Alternatives Considered
Slack and Cloud Whatsapp
Other Software Used
Atlassian Jira, SoapUI Open Source, supported by SmartBear, Postman, Chatbox

